efficient manner Providing excellent level of support & professionalism for the Trusts and therefore for the patients. About us Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a … and Qualifications Essential Degree in a relevant subject or equivalent experience in a relevant post/s. Desirable IT Technical qualification, for example MCSE ITILFoundationcertificate PRINCE2 (Foundation) Knowledge and Experience Essential Extensive proven experience in an Applications Support role gaining knowledge of at least … in a support analyst role in an NHS environment. Skills and Competencies Essential Knowledge of industry best practice in application support and service delivery (ITIL) Documentation skills to a high standard Able to prioritise workload in response to changing demands; able to work flexibly and respond to service needs More ❯
main responsibilities and requirements Person Specification Qualifications Essential Post-graduate diploma or equivalent experience Accreditation or equivalent experience working with configurable clinical IT systems ITILFoundationcertificate or equivalent knowledge gained through experience working in an ITIL based environment Desirable TPP SystmOne accreditation or equivalent experience … Project Management qualification of equivalent experience ITIL Intermediate Certification Experience Essential Significant experience in the administration and configuration of Clinical IT Systems Evidence of ability to communicate effectively with a wide range of professionals and management at all levels within an organisation Significant experience of working with and supporting … party suppliers and monitoring supplier performance against SLAs Good understanding of working in a project/programme management environment A good working knowledge of ITIL best practice and working principles Facilitating and presenting to multi-level groups Skills, Abilities and Knowledge Essential Knowledge and understanding of clinical IT systems More ❯
skills, including attention to detail and multitasking skills Have previous experience utilising a project methodology (e.g. PRINCE 2, other similar methodology). Hold an ITILfoundationcertificateMore ❯
including KPI reporting. Experience with system integrations and common integration methods. Familiar with ServiceNow development and administration techniques. Strong communication and stakeholder engagement skills. ITILFoundation certification required; ITIL Expert preferred. Practical experience applying ITIL frameworks and service management best practices. Excellent analytical and problem-solving More ❯
Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
Employment Type: Permanent
Salary: £33000 - £37000/annum 20 days holiday, Pension
University Degree, or equivalent, in Information Technology, Computer Sciences or another related field Proven experience of minimum 5 years in a similar function An ITILfoundation certification will be considered an asset Knowledge of managing: Windows servers in hybrid environment (Cloud/on-premises) Active directory/EntraID More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Redcentric
with a pro-active approach to workload Able to work proactively under their own initiative Experience with small project delivery Qualifications/Education required ITILFoundation Certified or experience with ITIL Experience in using IT Service Management and CRM solutions is desirable Please note, this is a More ❯
attend site when required, including when on call. Nice-to Have (But Not Essential): Certifications like CompTIA A+, Network+, or Security+ Microsoft Azure or ITILFoundation Certification. What Makes You a Great Fit? You’re adaptable, organised, and thrive under pressure. You have a calm and rational approach More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
k Plus bens Skills - Customer Support, application Support, Software Support, Low-Code, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code … and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITILFoundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework More ❯
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Hays
communication skills Ability to explain technical concepts to non-technical users Good time management and prioritisation skills Problem-solving mindset with attention to detail ITILFoundation certification advantageous What you need to do now If you're interested in contract opportunities, click 'apply now' to forward an up More ❯
Employment Type: Contract, Work From Home
Rate: £180.0 - £200.0 per day + Up to £200 per day
end to end experience. Support and input to our IT strategy. What You Will Bring Leading service focused teams and functions. Strong knowledge and foundation within ITSM. People management of local and global teams including managing differing cultures. Project management experience. Organisational change management experience. ITILFoundationMore ❯
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Reboot Recruit
is a plus Familiarity with ITSM tools (e.g. Autotask) or an understanding of SLAs would be beneficial A background in IT service delivery or ITILFoundation certification is desirable, but not essential If you’re looking for a structured role where you can develop your skills and grow More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
AB Agri Ltd
to analyse service data, identify trends, and present actionable insights. Strong organisational skills, able to manage competing priorities and deliver outcomes to tight timelines. ITILFoundation certification (or equivalent knowledge) is desirable, along with basic technical awareness across IT infrastructure and support. About The Company Associated British Foods More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
AB Agri Ltd
to analyse service data, identify trends, and present actionable insights. Strong organisational skills, able to manage competing priorities and deliver outcomes to tight timelines. ITILFoundation certification (or equivalent knowledge) is desirable, along with basic technical awareness across IT infrastructure and support. About The Company Associated British Foods More ❯
to analyse service data, identify trends, and present actionable insights. Strong organisational skills, able to manage competing priorities and deliver outcomes to tight timelines. ITILFoundation certification (or equivalent knowledge) is desirable, along with basic technical awareness across IT infrastructure and support. About the Company Associated British Foods More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Ligentia
metrics. Stakeholder Management: Collaborate with other departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITILFoundation Certification. Proficiency in IT service management tools and software. Ability to analyse data and generate actionable insights. Strong problem-solving skills and … attention to detail. Knowledge of industry best practices in IT service delivery. ITIL 4 certification or equivalent. CompTIA A+. We offer a hybrid working environment, requiring on average 3 days a week from our Leeds office for collaboration and team meetings. This balance ensures you have the flexibility to More ❯
Hollywood, Worcestershire, United Kingdom Hybrid / WFH Options
Phoenix Group
new technology and processes. You will be an innovative and creative thinker who thinks outside the box to solve complex challenges. You will have ITILFoundation Certification or similar qualification. Experience with Actuarial systems, data or Accounting systems is advantageous. Experience working on complex data programmes would be More ❯
IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to 55,000 + Performance Bonus (5-15% typically, uncapped More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped More ❯
Wednesbury, West Midlands, Bescot, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped More ❯
Indianapolis, Indiana, United States Hybrid / WFH Options
Eli Lilly and Company
impact application performance. Collaborate with development, operations, and other teams to ensure smooth and efficient application operations. Respond to incidents and managing them using ITIL processes. Forecast resource needs, optimizing system performance, and providing 24/7 global coverage to ensure uninterrupted application operations. How You'll Succeed: Standardizing … You Should Bring: Extensive observability background, OpenTelemetry, AWS knowledge, Kubernetes, DevOps practices, monitoring tools (Splunk, AppDynamics, Datadog), scripting (Python), L1 & L2 support, incident management, ITIL, and documentation skills. Experience with disaster recovery, business continuity planning, creating ServiceNow dashboards, Linux, and shell scripting. Good-to-have skills and certifications: ITILFoundation certification, AWS or other Cloud Certification(s), SQL, Postman, MuleSoft, and networking concepts. Basic Requirements: A Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, plus a minimum of 6 years of experience as an SRE or similar OR a high More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group Limited
leadership, and stakeholder management skills. Proficiency in project management methodologies like Agile, Waterfall, or PRINCE2. Desirable: Project management certifications (e.g., PRINCE2, PMP, AgilePM). ITILFoundation certification. Benefits: Highly competitive salary with regular reviews. Hybrid working model (2 days in Sheffield office). Comprehensive private healthcare package. Enhanced More ❯