Service Introduction Manager
- Hiring Organisation
- Damia Group Ltd
- Location
- London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500 - £600/day
service acceptance criteria, mitigating risks, and ensuring operational teams are fully prepared to support the new service. Essential skills include strong project management, ITIL knowledge (particularly ITIL 3/4), and excellent communication and stakeholder management abilities. Key responsibilities Manage the transition process: Oversee the entire process of introducing … Support" phase to ensure full operational readiness. Facilitate sign-offs: Facilitate and manage the sign-off activities for service readiness and go-live decisions. Knowledge transfer: Create and manage documentation to support knowledge transfer, training, and ongoing support for the operational teams. Improve processes: Continuously improve ...