Technical Operations Specialist
- Hiring Organisation
- FBI &TMT
- Location
- London, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £60,000
Product Liaison Owning UK-side Jira ticket management - authoring, prioritisation, escalation, and follow-through. Working directly with the US technical project manager on UK improvement specifications and requirements. Feeding UK-specific client feedback and technical requirements into the product pipeline. Participating in weekly operational stand-ups, tech and release … with technical grounding in product decisions. Vendor and Partner Technical Relationships Day-to-day technical liaison with issuing partners - investigation, ticket escalation, and technical improvement discussions. Managing operational technical relationships with vendors, including accounting software integration partners and other technology vendors as required. Escalating and troubleshooting vendor-side issues ...