and other business systems. A problem-solver who can think ahead and act fast. Clear, confident communicator who works well with users and vendors alike. Comfortable with performance metrics, process improvements, and automation tools. Proactive, adaptable, and ready to make an impact in a fast-moving environment. Essential Skills & Experience Demonstratable experience in an IT Business Systems/Applications More ❯
cost and quality; Ensuring that project plans, project logs (e.g., risks, assumptions, issues, dependencies) and project budgets are managed effectively; Delivery of major project/programme activities, including business process design, testing and end user training involving multiple cross-functional stakeholders; Working directly with clients on a regular basis to help create innovative insights and solutions to meet their … candidates will have agile certifications such as Professional Scrum Master/Product Owner, SAFe Scrum Master/Product Owner Ideal candidates will have multidisciplinary experience including project management, business process design, testing the solution and end user training. Excellent stakeholder management and communication skills with a track record in managing complex stakeholder programmes; Good understanding of project governance and … change management principles; Additional professional qualifications, such as PRINCE2 or PMP, are desirable. Additional areas of interest include: processimprovement, agile methodologies and business case development. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career More ❯
Coleraine, County Londonderry, Northern Ireland, United Kingdom Hybrid / WFH Options
Hays
an ideal role for someone eager to grow. Key Responsibilities Develop, test, and maintain high-quality software Troubleshoot issues and contribute to code reviews Participate in Agile ceremonies and process improvements Collaborate with product teams and contribute to documentation Support production systems and manage tasks across projects What do you need to succeed: 2+ years' experience in software development More ❯
to the senior manager for review and resolution Assist with developing training materials, presentations and other learning content on data management/maintenance best practices Project management and continuous improvement: Liaise with stakeholders, provide regular feedback, document requirements or raise issues where necessary, to ensure operational and process effectiveness Support NBI with technical and logistical process improvements … data visualization tools and techniques (e.g., Tableau, Power BI) Flexible, to work a reasonable shift schedule Exceptional problem-solving, critical thinking and analytical skills Able to contribute ideas for process improvements and adapt easily to procedural changes Positive attitude and the adoption of a solution-based approach in all aspects of work More ❯
insights that drive efficiency and cost savings-without compromising customer satisfaction.The ideal candidate will lead data-driven initiatives to optimize global logistics and reduce costs, while supporting automation and process improvements to enhance operational efficiency. They will ensure accuracy in the freight audit and payment process, analyze key performance metrics to drive actionable improvements, and use insights to … implement process enhancements that improve customer satisfaction. Essential Duties & Responsibilities Analyze shipment routing, service levels, carrier selection, and other logistics data to find opportunities to optimize the global supply chain and drive change for the best cost solution. Work closely with the regional logistics teams, internal teams and external providers to implement changes to the routing guide to secure … and within terms also developing control mechanisms, new processes and making automation recommendations as reqd to ensure the best outcome for Ciena. Support the finance department's VAT reclamation process, including identifying opportunities for further VAT recovery and automation of the existing processes. Provide logistics performance and cost reporting to both internal and external groups and be capable of More ❯
customer accounts. Identify and develop new business opportunities. Provide expert technical advice and source technical information for customers. Work closely with technical teams to deliver tailored solutions and demonstrate process improvements. Communicate regularly with internal teams and the National Sales Manager to ensure customer needs are met. What We're Looking For A good understanding of mechanical manufacturing processes More ❯
removing partners as needed. Develop sub-sets of strategic and global Service Partner ecosystems to address specific regional business and operational requirements. Drive high resilience best practices and continuous improvement within the partner ecosystem. Lead cost reduction initiatives through automation, process improvements, and innovative service delivery models. Foster a culture of diversity, inclusion, and collaboration across the international … Strong knowledge of services and field operations management principles. Commercial & contractual negotiation expertise. Consistent track record of exceeding agreed-to metrics. Team management & performance management experience. Experience in business process optimization, continuous improvement, and change management. Strategic thinker with a track record of driving financial and operational excellence. Ability to influence, collaborate, and gain stakeholder confidence at all More ❯
with internal teams, sharing customer insights to support ongoing improvements. Handle inquiries via phone, email, and web chat with speed and professionalism. Maintain accurate CRM records and contribute to process improvements. Provide strategic support to help clients achieve their goals using our solutions. About You Strong relationship-building skills with business and corporate clients. Team player who thrives in More ❯
or connected devices. Just as important, however, is your mindset. The team values curiosity, commitment, and the drive to constantly improve. You’ll be expected to drive quality and process improvements, champion best practices, and collaborate closely with developers, product owners, and stakeholders to ensure requirements are testable, realistic, and clearly understood. You’ll be involved across the full More ❯
to customer requirements. Ensure compliance with Service Level Agreements (SLAs), particularly around Target Response and Fix Times. Collaborate with the Reporting Functional Manager to review ticket volumes and drive process improvements and best practices. Participate in client meetings to provide insight, suggest improvements, and deliver enhancements. Identify opportunities for improving internal tools, templates, and support delivery processes. What we … accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build More ❯