1 to 25 of 782 Process Improvement Jobs in London

Data Operations & Process Improvement Specialist, WW RCX - Product Lifecycle Support Amazon's Product Lifecycle Support (PLS) offers relevant post-purchase product support to customers, and empowers them to make the most of the products purchased on Amazon. By solving post-purchase product issues, we prevent avoidable returns and … generating positive financial and environmental impacts. PLS first launched in Q4 2015 featuring a warranty repair option for Samsung laptops surfaced during the returns process in the Online Return Center (ORC). Since then, PLS has grown substantially, and now offers customers eight product support options - (1) Live call … yourself by following step-by-step instructions provided by the brand. The Product Lifecycle Support (PLS) team at Amazon is seeking a highly motivated Process Improvement & Reporting Specialist to drive automated reporting, data pipeline optimization, and metric-driven insights. This role will be critical in identifying coverage gaps More ❯

Process Improvement Specialist - 24 Month FTE, EU CF ACES PSE Job ID: Amazon UK Services Ltd. - A10 The EU Amazon Customer Excellence System team (ACES) is seeking an enthusiastic, data-driven and technology-minded Process Owner to contribute to the improvement, growth and fast-paced changes … of the EU Operations network. The EU ACES PSE (Process and Systems Engineering) is a team of Process Owners with the mission to support Fulfillment Center (FC) process improvement on behalf of Amazon customers. As the intermediary between operations and software teams, our team is responsible … for project execution, process maintenance and troubleshooting, and change management for new hardware and software deployments in our FCs. We own the virtual process setup, software, and equipment standardization and design & rollout of software projects. We define launch standards and provide an end-to-end support for new More ❯

Process Improvement Specialist - 24 Month FTE, EU CF ACES PSE Sector: Journalism Role: Specialist Contract Type: Permanent Hours: Full Time DESCRIPTION The EU Amazon Customer Excellence System team (ACES) is seeking an enthusiastic, data-driven and technology-minded Process Owner to contribute to the improvement, growth … and fast-paced changes of the EU Operations network. The EU ACES PSE (Process and Systems Engineering) is a team of Process Owners with the mission to support Fulfillment Center (FC) process improvement on behalf of Amazon customers. As the intermediary between operations and software teams … our team is responsible for project execution, process maintenance and troubleshooting, and change management for new hardware and software deployments in our FCs. We own the virtual process setup, software, and equipment standardization and design & rollout of software projects. We define launch standards and provide an end-to More ❯

Job Title: Business Process Improvement Manager – Investment Management – Permanent Job Location: London, England Is this job remote or hybrid? Hybrid (WFH days and office-based work) Permanent vs Contract: Permanent Salary: Competitive Key Comments: Our client, a leading investment management company based in London, is seeking a Business … Process Improvement Manager to join a dynamic and collaborative team. This role will involve working across all departments of the organisation, including risk and pensions, to support the smooth running of business processes and technology. The successful candidate will be responsible for leading the delivery of process improvement initiatives and producing high-quality reports to support operational excellence. Key Requirements: Proven experience delivering business improvement projects, ideally within investment management or insurance Strong technical understanding of Continuous Improvement (CI) tools Practical experience with Six Sigma methodology (certification highly desirable) Familiarity with Business Process More ❯

Job Title: Business Process Improvement Manager – Investment Management – Permanent Job Location: London, England Is this job remote or hybrid? Hybrid (WFH days and office-based work) Permanent vs Contract: Permanent Salary: Competitive Key Comments: Our client, a leading investment management company based in London, is seeking a Business … Process Improvement Manager to join a dynamic and collaborative team. This role will involve working across all departments of the organisation, including risk and pensions, to support the smooth running of business processes and technology. The successful candidate will be responsible for leading the delivery of process improvement initiatives and producing high-quality reports to support operational excellence. Key Requirements: Proven experience delivering business improvement projects, ideally within investment management or insurance Strong technical understanding of Continuous Improvement (CI) tools Practical experience with Six Sigma methodology (certification highly desirable) Familiarity with Business Process More ❯

functional and operational teams to establish and improve our processes. The role will design factory layouts, workstations, material flow and will diagnose processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort. This position will require travel as necessary up to 20%. Key job … Analyze and evaluate existing warehouse processes, identifying opportunities for optimization and streamlining. Collaborate with cross-functional teams across supply chain to develop and implement process improvement strategies. Utilize lean manufacturing principles, Six Sigma methodologies, and other process improvement tools to drive operational excellence and reduce costs. … Conduct time and motion studies, workflow analysis, line balancing, capacity analysis and process mapping to identify bottlenecks and inefficiencies. Develop and implement standard operating procedures (SOPs) to ensure consistent and efficient operations. Use of CAD based software for review of material handling equipment, building layout and material flow. Conduct More ❯

our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams? Join the … GSF Last Mile team as a Program Manager. As Program Manager you will be responsible for implementing various process improvement projects which will help drive operational performance in a highly metric-driven environment, viz. Quality, Cost and Delivery. Based on the nature of the IN Fresh business and … to meet organizational goals Execute strategic plans on the ground in collaboration with other stakeholders Lead or contribute to national level projects on quality improvement/operational excellence/cost optimization Invent and simplify workflows to build process automation and Hands of the Wheel approach with partner teams More ❯

The OPTIMA team is seeking an experienced Program Manager to drive scalable and streamlined continuous quality improvement initiatives across processes. OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from … ensuring timely delivery of solutions. Key job responsibilities As Quality Program Manager you will: Drive appropriate data-oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals. Communicate and take the lead role in identifying gaps in process areas and work … with all stakeholders to resolve the gaps. Be a subject matter expert for the process and a referral point for in-house and customer teams. Have the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources. Meet deadlines in a More ❯

Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote teams. Be responsible for end-to-end program delivery of process improvement projects and data modelling exercises. Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge … work for upstream and downstream teams as well as data center capacity planning. They are part of high functioning teams and are committed to process improvement and analyzing large data sets to communicate clear and concise insights. AWS Infrastructure Services owns the design, planning, delivery, and operation of More ❯

Reporting directly to the COO, you'll have significant autonomy to shape and implement operational strategies as we scale. Key Responsibilities Operational Leadership: Lead process improvement initiatives and operational optimisation projects, helping to drive operational excellence across the organisation. Develop and maintain operational dashboards and KPIs. Drive documentation … implementation initiatives to enhance business efficiencies and automate routine processes. Identify opportunities for leveraging emerging technologies to streamline operations. Foster a culture of continuous improvement and technological adoption. Measure and report on efficiency gains achieved through technological innovation. Cross-Functional Operations: Coordinate cross-departmental initiatives to improve operational efficiency. … Support department heads in process optimisation. Facilitate internal communications regarding operational changes and initiatives. Manage operational risk assessment and mitigation strategies. People Operations Leadership: Own the people strategy and roadmap, including career progression frameworks and development plans for existing staff, working with external HR consultants for specialised support. Serve More ❯

Marketplace Support Senior Process Manager About the team: The Marketplace Support and Service Excellence Team (Support and Service), centrally manages our entire global customer care operation which includes the Workforce Planning, Performance and Strategy Team, the Care Excellence Team and Care Operations which includes live support for consumers, riders … an excellent customer experience across the three-sided marketplace (customers, restaurants and riders) in partnership with our vendors, whilst delivering efficiencies and driving continuous improvement, change and transformation. The true essence of the team is best understood by our 3 principles Fix it Fast, Keep it Simple, and Be … the Best. About the role: As the Marketplace Support Process Manager, you will lead a team of process analysts to help drive customer and agent experience for all three sides of our marketplace. Working with our Operations, Product, and Service Excellence partners, you will identify, develop, and deliver More ❯

to join the Earth's most customer centric company? Are you someone who likes to design the right workforce strategy to meet long-term process targets? Do you like to develop the talent to create a high performing team? If yes, we have opportunities for you. Global Operations - AI … Matter Experts. He/She should be able to communicate clearly in written and oral form. Candidates should be able to come up with process improvements and drive business KRAs. Key job responsibilities Handle the in-house Operations delivery (BnM, VC). You will lead a team of up … results of the reporting teams at the GOAI center. Responsible for conducting regular reviews with the team. Drive overall performance for the team. Identify improvement opportunities and drive process improvement projects. Establish governance structure for day-to-day operations. Enhance adherence to compliance guidelines as required and More ❯

to the Amazon Marketplace and provides a training ground for success. You will primarily be responsible for driving generation and implementation of high impact improvement insights and solving challenging business goals. You will utilize data and develop creative processes to improve your team's performance. You will directly work … responsibilities Perform data analysis on trends observed and recommend solutions by driving projects and kaizen to the policy, program, product and tech teams. Leverage process acumen to develop strategic policies to ensure to invent and simplify the process further, focusing on generating insights and recommendations to drive efficiency … Work with Program and Analytics POCs for storyboarding of the insights, impact calculation, prioritization of high category insights for implementation with stakeholders. Establish SOPs, process controls, recommend revisions and ensure alignment with business goals. Build and scale system-level solutions that have metric impact; drive adoption of solutions across More ❯

our automated testing framework, and embedding quality throughout the software development lifecycle. You will be an influential leader who creates and drives the strategy, process, and performance of our QA practice. Your goal is to build a world-class QA function that consistently exceeds expectations, supports continuous delivery, and … increasing coverage, reliability, and speed of testing. Champion quality across the organisation, influencing our teams to adopt best practices in testing and quality assurance. Process & Governance Establish and enforce QA standards, policies, and governance throughout the software development lifecycle (SDLC), ensuring consistent and efficient processes. Oversee the development, execution … testing progress, and areas for improvement. Support the delivery teams ensuring the appropriate QA resources are in place, optimising for efficiency and impact. Continuous Improvement Lead process improvement initiatives to enhance testing efficiency, automation coverage, and overall software quality. Evaluate and implement new tools, technologies, and frameworks More ❯

Months initial contract, with view to extend. Business Analyst, KYC, AML, Client Due Diligence, CDD, Know Your Client, Client Lifecycle Management, Target Operating Model, Process Improvement, Data, Financial Services, Banking A global Bank are currently seeking a Business Analyst to join them on a long term contract in … the perspective of setting up a new TOM and implementing a new system (experience of just working in this space will not suffice) Excellent Process Improvement and Process Analysis experience Very strong verbal and written communication skills Good data analysis experience Experience of Fenergo would be beneficial More ❯

Operations Payroll team has an immediate opening for a seasoned Operational Excellence professional whose experience illustrates a clear ability to support implementation of global process improvement along with technologies and services to meet long-term business needs. The OE role is self-driven and goal-oriented with a … are a fun and diverse team with members in several different countries. This role requires a mix of quantitative and leadership skills to identify process improvement and technology-related opportunities and bring them to logical closure by applying stable and scalable solutions. The OE Analyst will co-lead … global programs/projects and drive a culture of self-inspection and continuous improvement where acting on facts and eliminating defects and waste is the norm. Key Job Responsibilities Global program communication with stakeholders across verticals Strong stakeholder management skills Writing whitepapers for MBR or ad-hoc connects Preparing More ❯

Senior Manager (P2P) will be responsible for overseeing a range of strategic transformation projects with a primary focus on technology implementation within the P2P process for a global media organisation. This role is ideal for a hands-on leader with a transformation mindset who thrives in a global, matrixed … solutions that support the organisation's goals to globalise, centralise, and standardise. Responsibilities Lead transformation and technology-driven projects within the P2P space Conduct process mapping and data analysis to identify obstacles and improvement areas Design future-state processes in line with compliance and regulatory requirements Evaluate the … end requirements and develop comprehensive Business Requirements Documents (BRDs) Drive change and influence across a decentralised and matrixed business structure Ensure smooth implementation of process changes with minimal operational disruption Develop SOPs and visual workflows to guide process adoption Train and support internal teams on newly implemented processes More ❯

Senior Manager (P2P) will be responsible for overseeing a range of strategic transformation projects with a primary focus on technology implementation within the P2P process for a global media organisation. This role is ideal for a hands-on leader with a transformation mindset who thrives in a global, matrixed … solutions that support the organisation's goals to globalise, centralise, and standardise. Responsibilities Lead transformation and technology-driven projects within the P2P space Conduct process mapping and data analysis to identify obstacles and improvement areas Design future-state processes in line with compliance and regulatory requirements Evaluate the … end requirements and develop comprehensive Business Requirements Documents (BRDs) Drive change and influence across a decentralised and matrixed business structure Ensure smooth implementation of process changes with minimal operational disruption Develop SOPs and visual workflows to guide process adoption Train and support internal teams on newly implemented processes More ❯

Resolution: Provide training to vendors on catalog content, PO management, and shipment processes, while identifying and correcting errors, maintaining accurate records of tasks performed. Process Improvement: Take ownership of process improvement initiatives, identifying areas for operational efficiency, and actively participating in stakeholder meetings and calls. Communication … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying More ❯

client is a leading University looking for a Project Manager to lead the end-to-end delivery of assigned workstreams within a cross-institutional process improvement and Robotic Process Automation (RPA) programme. You, as the Project Manager, will oversee the delivery of high-impact change initiatives across … staff, students, and the institution. This role requires experience in managing complex business change, excellent stakeholder management skills, and a strong grasp of both process and technology-led transformation within the HE sector. Job Description Your Roles & Responsibilities: Manage project budgets and track financial performance, ensuring delivery within agreed … contribute to broader programme or portfolio initiatives. Collaborate closely with other Project Managers and support cross-project coordination. The Successful Applicant Proven experience delivering process and/or technology-enabled change projects, ideally in Higher Education or another complex, stakeholder-rich environment. Strong understanding of project management methodologies (e.g. More ❯

global company, we pronounce it 'paper fly'. Visit for more information. Job Overview We are seeking a highly analytical and results-driven Continuous Improvement Analyst to lead and execute key initiatives that enhance efficiency, financial performance, and operational effectiveness across the company. This role requires a strong analytical … to senior leadership. Project Management & Execution Develop comprehensive project plans, including objectives, timelines, resource allocation, and risk assessments. Lead cross-functional teams to implement process improvements and operational efficiencies with the help of functional leadership and executives. Monitor project progress, manage risks, and ensure timely delivery of initiatives. Finance … Accounting Collaboration and Integration Work closely with finance and accounting teams to ensure improvement initiatives align with financial goals. Analyse cost structures and operational expenditures to drive cost-saving opportunities. Ensure compliance with financial policies and internal controls during project execution. Process Improvement & Change Management Identify inefficiencies More ❯

will play a pivotal role in driving operational excellence and efficiency across our global organization. This role requires a unique blend of technical expertise, process optimization skills, and a passion for data-driven decision making. What you'll be doing: Operational Excellence Framework Development & Implementation: Collaborate with the Head … including documentation, toolkits, and best practices. Drive the adoption of these frameworks across the global organization to enhance operational efficiency and consistency. Workflow Optimization & Process Improvement (Essential) Identify and analyze existing workflows to pinpoint areas for improvement and optimization. Spearhead initiatives to streamline processes, reduce redundancies, and … Knowledge Sharing (Essential) Coordinate and deliver training programs on operational excellence frameworks, best practices, and tools. Foster a culture of knowledge sharing and continuous improvement within the Client Operations team and across the organization. Data Analysis & Reporting (Highly Desirable) Collect, analyze, and interpret operational data to identify trends, patterns More ❯

on new features. Knowledge Management: Develop and maintain technical knowledge of the PMS, staying updated on new features and enhancements to provide expert support. Process Improvement: Identify areas for process improvement and contribute to implementing changes that enhance support efficiency and client experience. Requirements: Education: Bachelor More ❯

a decade of experience in managing projects and programs. Change Management/Business Transformation: Extensive experience in leading business transformations, with a focus on process management and people adoption. Compliance: Skilled in managing compliance projects and understanding their effects on business processes and policies. Engineering/Manufacturing Background: Experience … Collaboration: Some experience working alongside IT teams. Analytical Skills: Strong analytical and problem-solving skills, with a knack for critical thinking and finding solutions. Process Improvement: Proven track record in process improvement and policy implementation. Leadership and Collaboration: Excellent leadership and communication abilities, capable of building More ❯

SCS) delivers resilient, agile, and scalable services that enhance Amazon's global operations. The team serves as the central hub for customer relationship management, process improvement, and supply chain innovation, focusing on creating seamless business solutions across Amazon's worldwide operations. BASIC QUALIFICATIONS Knowledge of Excel (Pivot Tables … and drive improvements Experience working cross-functionally with tech and non-tech teams Years of program or project management experience and defining and implementing process improvement initiatives using data and metrics experience. PREFERRED QUALIFICATIONS Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization … Experience building processes, project management, and schedules Years of driving end-to-end delivery, driving process improvements experience and communicating results to senior leadership experience. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based More ❯