CRM Transformation Lead - Salesforce
- Hiring Organisation
- Focus on SAP
- Location
- London Area, United Kingdom
innovation, collaboration, and thought leadership . Role – We are seeking an experienced CRM Transformation Lead to lead enterprise-scale CRM transformation programmes, combining strategic product leadership, business change, customer experience and technology delivery. You will define CRM strategy, shape transformation roadmaps, engage senior stakeholders and lead the successful delivery … complex digital transformation initiatives. Working across business, product, technology and architecture teams, you will implement modern CRM capabilities that improve customer outcomes, operational efficiency and organisational performance. Key Responsibilities Lead end-to-end CRM transformation programmes, ensuring alignment with business strategy, governance, budgets, timelines and delivery objectives. Define ...