Senior Support Engineer
- Location
- Greater London, England, United Kingdom
Title: Senior Support Engineer Location: London (hybrid - 4 days onsite) Role Overview: Join our global investment management firm as an IT Support Help Desk Specialist. Provide hands‐on 1st to 2nd line support and systems administration for our New York and London offices. Deliver exceptional service, especially to senior executives … Responsibilities: System Management: Ensure smooth operation of computer systems. Support: Provide 1st - 2nd line support and administration. Executive Service: Deliver white-glove service to senior executives. Request Management: Prioritize and respond to service requests. Troubleshooting: Independently resolve IT issues. Security: Ensure compliance with the firm's Information Security Policy. Onboarding ...