18 of 18 Remote Service Desk Engineer Jobs

we would love to hear from you. The role and what you'll be getting up to on a day-to-day basis: Littlefish are recruiting for a 247 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off shift pattern. You will be … meetings and carry out your first 6-week training in the office. What you'll be getting up to on a day-to-day basis: Reporting into the 247 Service Desk Team Leader, as a 247 Service Desk Engineer, you will provide effective technical support to Littlefish's contract customers. The Service Desk Engineer will resolve desktop, laptop, printer, application issues, as well as performing network/server troubleshooting and administration. To be our Service Desk Engineer, you will be able to communicate effectively with the customer and manage technical queries in line with Littlefish standards and customer specific SLA's. What are we looking for in the More ❯

single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners. The Service Desk Engineer will work as part of the Service Desk providing a first point of contact to all IVC IT users. Our Service Desk Engineers provide a high standard of customer service and communication for our head office support team and practices in UK and Ireland. The IT Service Desk supports over 12000 colleagues across 1200 practices and over 400 support staff working in our Support Operations Centre located in Keynsham or working from home. Support is provided from 8.00am … to 6:30pm Monday to Friday with limited out of hours support when required. The Service Desk Engineer will be required to accurately record a detailed description of all tickets taken capturing key information to assist our customers. The aim of the Service Desk is to resolve as many of these tickets as possible and More ❯

Our well established client is looking to expand their Service Desk with a Tier 2 Engineer. You must have experienced working with a Managed Service Provider for thie role. Are you an experienced tier 2 Service Desk Engineer who is looking for an exciting new opportunity to join our client who are continuing to … take pride in a strong company culture, investment in technology, and commitment to supporting their team's professional growth. The Role: We are looking for an experienced Tier 2 Service Desk Engineer to join a growing team. The successful candidate must have experience working in a Managed Service Provider (MSP) environment and be comfortable dealing with … access to cutting-edge VR, digital displays, tills, hospitality, venue technology etc. West Bromwich hospitality box access for employees. Community and Charity Involvement Key Responsibilities for the Tier 2 Service Desk Engineer: Provide Tier 2 technical support, troubleshooting issues and resolving complex IT queries. Support a diverse range of customers across multiple industries. Work closely with Tier More ❯

2nd Line Service Desk Engineer in Ashford, Kent Essential Requirement: Driving license for on-site client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and office-based tasks? Does hybrid working after probation … sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast-paced, customer-focused setting. You will encounter a variety … SharePoint Intune Active Directory Networking This role will enable you to continually expand your skill set. What We Are Looking For: Excellent technical and communication skills Strong customer service skills with a can-do attitude Ability to work calmly and patiently under pressure Previous experience in a service desk role (service provider or corporate environment) Proven More ❯

Title: 2nd Line Service Desk Engineer - Service Desk - Hybrid ***MUST HAVE MSP EXPERIENCE (MANAGED SERVICES PROVIDER)*** Technical Service Desk Engineer Join a successful and progressive Managed Service Provider (MSP) offering Cloud technology, hosted services, on-site/remote support, and IT consultancy. This is a great opportunity to develop your IT … 1st & 2nd Line Support, resolving IT issues to the Company's clients Troubleshoot and support systems including Office 365, Active Directory, Group policy, Azure, and networking. Deliver excellent customer service and ensure SLA compliance. Visit customer sites for proactive and reactive support when required Collaborate with the IT team to maintain a positive and professional environment. Key Skills & Experience … SharePoint, OneDrive, Outlook) and Active Directory. Networking knowledge (firewalls, Wi-Fi, switches, DNS/DHCP, etc) and troubleshooting. Experience with backups (e.g., Veeam, Symantec) and antivirus solutions. Strong customer service, communication, and problem-solving skills. Experience working in a fast paced MSP environment Desirable: - An understanding of basic MAC OS and experience in setup and support issues Our client More ❯

employees who have developed existing and new skills to move into senior positions, leaving space for new team members to begin their journey. PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential … environment, while improving users' IT experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or … navigating 'self-help' information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Eligibility: Must be eligible for SC Clearance (must have lived in … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. More ❯

employees who have developed existing and new skills to move into senior positions, leaving space for new team members to begin their journey. PURPOSE OF JOB: As a Senior Service Desk Engineer, you will provide high-quality support and act as a primary point of support for the Bytes Software Services functions and its staff. You will … more junior members, fostering a collaborative and supportive environment. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or navigating 'self-help' information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and high-quality interface between systems support and its customers, ensuring customers feel assured they will be helped. Have good knowledge of FreshService and More ❯

IT Service Desk Engineer Location: Horsham, West Sussex (Hybrid Working Available) Type: Full-Time | Permanent Salary: Competitive, based on experience About Us Benchmark is one of the UKs leading financial planning businesses, aiming to help our clients realise aspirations and achieve peace of mind. We do this through our unique business model which provides supports to over … of having a focussed business model with clear accountability with the benefits of being part of one of the UKs largest financial services businesses. The Role As an IT Service Desk Engineer, youll be the first point of contact for technical support across the business. Youll play a key role in maintaining our IT infrastructure, resolving issues … day-to-day operations. Key Responsibilities Act as the first point of contact for end users needing support, both onsite and remotely. Handle incoming requests via phone, email, and service desk tickets, prioritizing and resolving issues within agreed SLAs. Perform routine maintenance checks on key systems, addressing any failures proactively. Accurately document hardware-related tasks and contribute to More ❯

Job Description: 3rd line service desk engineer Location: Borehamwood( Hybrid) Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-45k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rd Line Service Desk Engineer. As part of the service desk team, you will be … responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software … express ideas and information clearly and concisely. · Plans and manages own workflow on a daily basis to ensure the achievement of KPIs · Demonstrates a passion for customers and delivering service excellence. · Proactively keeps up to date with technologies supported by us, including: o Firewalls o Network routing and switching o Office 365 o Enterprise Mobility & Security including Intune and More ❯

Spectrum IT are working with a local Portsmouth client to help them find a local Contract IT Service Desk Engineer with extensive experience in Google based environments (Google Workspace) . This contract role has been deemed OUTSIDE IR35, will be for an initial 3 month period. You will be required to be onsite 4 days per week … day remote working per week). Role: As the IT Service Desk Engineer you will act as the initial point of contact for IT assistance. You'll be passionate about ensuring business team members receive timely, effective, and professional support for their technical needs. Overall you'll play a crucial role in maintaining operational efficiency and enhancing … support specialist, you will work with end-users to resolve issues and play a key role in ensuring seamless IT support across the business. You'll report into the Service Desk Manager/IT Operations and provide a mixture of software and hardware support. Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks More ❯

Spectrum IT are working with a local Portsmouth client to help them find a local Contract IT Service Desk Engineer with extensive experience in Google based environments (Google Workspace) . This contract role has been deemed OUTSIDE IR35, will be for an initial 3 month period. You will be required to be onsite 4 days per week … day remote working per week). Role: As the IT Service Desk Engineer you will act as the initial point of contact for IT assistance. You'll be passionate about ensuring business team members receive timely, effective, and professional support for their technical needs. Overall you'll play a crucial role in maintaining operational efficiency and enhancing … support specialist, you will work with end-users to resolve issues and play a key role in ensuring seamless IT support across the business. You'll report into the Service Desk Manager/IT Operations and provide a mixture of software and hardware support. Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks More ❯

We're Hiring: Senior Service Desk Engineer | Remote (UK) Join a fast-growing, modern MSP delivering secure, cloud-first network and infrastructure solutions to major enterprise and public sector clients. We’re looking for a Senior Service Desk Engineer with strong L2/L3 networking experience (CCNP-level), solid troubleshooting skills, and exposure to … technologies like Cisco, Fortinet, Zscaler, and SD-WAN. This is a remote UK-based role with occasional on-site visits. What you’ll do: ✅ Resolve complex incidents and service requests ✅ Support enterprise-grade network/security platforms ✅ Collaborate with internal teams and mentor junior engineers ✅ Contribute to projects and 24/7 on-call support rota What you’ll … bring: ✔️ Hands-on experience with network/security vendors ✔️ Strong customer service and communication skills ✔️ Desire to grow with a cloud-first, high-performance team What we offer: 💷 £35–45K salary + on call bonus & benefits 🏠 100% remote + flexible work 🎉 25 days holiday + birthday off 💡 Tech certifications + career progression 🩺 Private healthcare & more 📩 Apply now to join More ❯

in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties. Job Summary: In the role of Service Desk Engineer II, the individual is tasked with overseeing a comprehensive range of responsibilities to ensure efficient transition and onboarding of new builds and clients, as well … and both field and remote migration resources. This role demands a meticulous approach to systems review and quality control across various platforms including NetSuite, Salesforce, Smartsheet, and standard managed service provider technology stack, ensuring seamless integration and operational excellence. The process encapsulates a thorough 90-day review for each client to ensure all services meet the expected standards and … the Managed Services BOH personnel in ensuring client satisfaction, operational efficiency, and the strategic alignment of services with client needs and organizational goals. This role reports to the Senior Service Desk Manager. Essential Job Functions and Responsibilities: Act as main point of contact during life cycle of assigned projects for external clients and internal team members. Schedule and More ❯

in the future, and putting technology at the heart of its growth? At Checkatrade, we're transforming how homeowners find trusted trades, and we're looking for a Senior Service Desk Engineer to play a key role in delivering seamless IT support across our expanding business. Based in our Portsmouth office , this is a hybrid role with … team, supporting our drive to elevate internal capability. Travel to the London office when required to support on-site needs. What You'll Bring Demonstrated experience as a Senior Service Desk Engineer , with proven success delivering both 1st and 2nd line support. Strong experience with Google Workspace and Okta - essential to supporting our modern, cloud-based infrastructure. … skills; confident supporting users at all levels. Experience supporting digital transformation projects and rapid adoption of new tools and technologies. A proactive, resourceful mindset with a passion for great service and continuous improvement. Why Join Us? Be part of a business that's investing in advanced tools, platforms, and technologies. Work alongside passionate teams across product, engineering, and operations. More ❯

Service Desk Engineer, Networking, Zscaler, Cisco Highly skilled 3rd line support experience working with Zscaler, ZIA, ZPA, CISCO and strong Layer 2 &3 networking expertise. You will be working in a small but highly experienced team of engineers working for an award-winning MSP. You will be involved in delivering IT Services to both Private and Public … Sector Enterprises, deploying & managing software-defined network, security, and cloud infrastructure platforms. As the senior engineer you will have experience of networking and Zscaler and be involved in both service desk and project work. Zscaler, ZIA, ZPA and Cisco CCIEs, CCNPs, Fortinet NSE4s, NSE5s, NSE7s. You will spend the majority of your day to day on the … switching and Security (Cisco, Aruba, Meraki, Palo Alto, Fortinet and Zscaler). Experience handling, managing and resolving customer support incidents (Ticket Management). The ability to liaise effectively with service providers (TalkTalk, Vodafone, GTT etc.). Experience of dealing with vendor TAC support services (Cisco TAC/Fortinet/Microsoft etc.). Knowledge or understanding of Software Defined Networking More ❯

ie. job duties): Provide amazing day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Resolve incidents and service requests based upon standard company best practices, utilizing our internal knowledge where and when needed. Support Coinbase's SaaS tools, compliance practices, on and off-boarding processes. Learn, document … look for in you (ie. job requirements): Technical support expertise on macOS, iOS, Chrome OS, and Android operating systems, Windows/AWS Workspaces administration. Agent level knowledge of Jira Service Desk, or similar ticketing system. Mid-level networking knowledge and troubleshooting ability. Strong administration experience with Google for Business, Atlassian, Okta, Jamf, Slack Demonstrable troubleshooting methodologies and root … cause analysis. Able to move and set up hardware and peripherals around the office. Excellent communication and time management skills. Experience managing service vendors. Nice to haves: Experience project managing medium scale rollouts. Scripting and automation experience. Experience working in an agile focused delivery environment. Job ID: P70739 Pay Transparency Notice: The target annual salary for this position can More ❯

s leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or More ❯