Helpdesk Analyst
- Hiring Organisation
- TXP Technology x People
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £0 per annum
change management controls Liaise with internal and external suppliers where required Maintain a personable, professional and reassuring approach during desk-side support Required Skills & Experience Proven experience in a Helpdesk/Service Desk/First Line … Support role Strong understanding of ITIL-based service desk environments Experience supporting Windows, macOS, desktops, laptops and corporate software stacks Excellent customer service and communication skills Ability to troubleshoot remotely and desk-side Comfortable working rotating shifts, including early starts, late finishes and weekends Experience using ServiceNow (or similar ...