Service Owner
- Location
- Greater London, England, United Kingdom
best practice , including incident, problem, change and service level management Experience taking accountability for operational services, performance and customer outcomes Strong stakeholder management and communication skills, including working with customers and external service providers Experience managing budgets, financial planning and cost control Strong problem-solving and decision-making skills … service change , from impact assessment through to implementation A track record of driving continuous improvement and process efficiency Strong planning, organisation and resource management skills Experience developing and embedding knowledge management practices It would also be beneficial if you have: Knowledge of BSC Procedures , including Settlement, Credit arrangements, Industry ...