Remote Technical Support Engineer (L2)
- Hiring Organisation
- Runpod
- Location
- Lancashire, United Kingdom
EMEA in one of the following places Ireland, United Kingdom, Spain or Poland Responsibilities: Customer Support and Problem Resolution Provide clear, timely communication to customers, keeping them informed about the status of their issues and ensuring a high level of customer satisfaction. Deliver support through multiple channels, including email, phone … Ability to write and execute scripts, queries, or commands, and the ability to read and understand code, logs, errors, or traces in Python. Excellent communication skills, both verbal and written. Advanced knowledge of operating systems, including: Proficiency with SSH and the use of terminal commands Experience with Linux (server ...