Helpdesk & Customer Experience Manager
- Hiring Organisation
- Hiring People
- Location
- Dartford, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £50,000 per annum
fast-paced environment. You will ideally have: Experience in helpdesk, customer service, customer success or customer experience leadership Strong people management and team development skills … customer-first approach and passion for service excellence Experience improving processes and implementing change Good understanding of customer service KPIs and reporting Strong communication and relationship-building skills Ability to work well under pressure and manage competing priorities A positive, proactive and commercially minded approach About EIT EIT provides ...