IT Service Management Analyst
- Location
- Milton Keynes, England, United Kingdom
Have practical experience in managing core ITSM processes such as Incident, Problem and Change Management. Experienced user of Atlassian toolsets. Strong written and verbal communication skills to bridge the gap between technical teams and non-technical stakeholders. Excellent analytical, problem-solving, data analysis and reporting skills. Customer service orientation … common business applications. Proficiency with Jira Service Management. 3+ Years experience in a service support role. Cultural Fit Seeing the Big Picture Anticipate economic, social, political, environmental and technological developments to keep activity relevant and targeted. Identify implications of Company and political priorities and strategy on own area ...