16 of 16 Remote Support Manager Jobs

Are you an experienced technical support professional with a passion for customer service and quality improvement? We're seeking a Customer Technical Support Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance to make an impact at … a dynamic, forward-thinking drink manufacturer committed to excellence. Customer Technical Support Manager Refresco, Bridgwater Day shift, Monday to Friday 8:30am 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office Whats in it for you: Tailored competitive salary dependent upon experience 10% annual … 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About the Role As the Customer Technical Support Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customer expectations are met in More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished IT Support Manager to join its team based in Birmingham, on an initial 6 month contract. Please note this role is Outside IR35 and offers a hybrid working pattern - you will be able to … work from home 2 or 3 days per week. In order to be suitable for this role you must be a highly capable IT Support Manager with proven experience of leading successful IT teams in an enterprise environment. You will be ITIL certified and have proven experience of … leading change projects and improving IT support provision. In this role you will lead a 10 person IT support team and be focussed on delivering a proactive and effective service to the business. You will serve as the figurehead for support operations throughout the business and will More ❯

Job Title: IT Support Manager (macOS- Apple) - 1st Line Support Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced macOS engineer with a … passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation, we are committed to helping our … use of ServiceNow for incident management. * Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: * Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. * Deliver outstanding customer service and technical assistance. * Troubleshoot and resolve complex technical issues related to macOS and More ❯

Company description: Senior Support Manager Location: Waterlooville Role Type:Full-Time, Permanent This role is responsible for leading and managing the Customer Support teams for Swan and The EPOS Bureau to deliver a world-class support service to the customers, and ensuring a strong, fit for … purpose and effective customer support capability. Accountable for overseeing all levels of support teams and ensuring customer satisfaction is meet at all times. Job description: What Youll Be Doing: Manage and support the Customer Support Managers to support their teams Manage KPIs and ensure that … SLAs are met across all the support function. Coach and mentor the Customer Support Managers, providing them with the tools they require to carry out their daily roles Carry out performance management and regular one to ones for the Customer Support Managers, identifying areas of growth and More ❯

IT Support Manager Location: Bradford (BD4) | Hybrid: 3 days on-site Salary: £55,000-£60,000 + £550/month car allowance or company car + benefits Type: Permanent | Hours: Monday-Friday, flexible within 8am-6pm An established and growing organisation in Bradford is looking for an experienced … IT Support Manager to lead their internal support function. You'll be stepping into a business that's investing heavily in its technology and systems, offering a rare opportunity to take ownership of the support function, build a high-performing team, and help shape the future … of service delivery. Why this role? Ownership - You'll lead a team of six, overseeing everything from first-line support to infrastructure. Impact - With big changes underway, you'll be in a strong position to influence processes and improvements. Flexibility - Hybrid working (3 days on-site), flexible hours within More ❯

IT Support Manager Salary: £45,000 - £50,000 Location: Brighton Hybrid 2 days a week on site About the Role A client of ours are looking to grow within the IT Support team, we are looking for skilled IT Support Manager who has experience Managing … a Helpdesk team as well as being hands on and an escalation point for the small support team, working with Windows, Office 365 and Wireless networks. The company are medium sized, based in Brighton and this position is hybrid working where you have the option to work from home More ❯

Job Title: Senior IT Club Implementation Services and Club Operations Support Manager Job Summary: The Senior IT Club Implementation Services and Club Operations Support Manager is responsible for overseeing the implementation, operational support, and lifecycle management (LCM) of all IT-related hardware and software systems … scale IT initiatives, coordinating internal and external project management resources to ensure timely and budget-conscious project completion. Operational Management: Provide continuous (24x7) technical support for software and hardware issues, ensuring minimal downtime and optimal operational efficiency. Monitor system performance proactively, addressing and resolving issues swiftly to ensure smooth … Information Technology, Computer Science, or a related discipline required. 7-10 years of experience in IT management, with proven leadership in retail technology implementation, support, and lifecycle management. Strong experience managing technical teams and large-scale IT projects. Demonstrated expertise with SOX, PCI compliance, and IT governance. Excellent communication More ❯

Company description: ClearCourse Job description: Are you an experienced support leader passionate about delivering exceptional customer service and driving continuous improvement? Do you thrive in a fast-paced environment where you can mentor teams, solve complex issues, and enhance the overall customer experience? About Us: We are a leading … streamline their operations and deliver seamless customer experiences. Our collaborative and fast-paced environment ensures that every team member has the tools, training, and support needed to succeed. Role Overview: We are seeking a Customer Support Managerto lead our support team and drive service excellence. Youll be … responsible for managing day-to-day support operations, mentoring team members, and ensuring customer issues are resolved efficiently. This role is ideal for a dynamic leader who thrives in a fast-paced environment, enjoys problem-solving, and is committed to enhancing the customer experience. This is a hybrid role More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. … We're looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support More ❯

IT Support Manager Location - London (Monument) with hybrid working so, 2-3 days in the office. Package - Salary to £50,000 with 26 days plus bank, travel loans, employee assistance programme. This is a new role working for a company operating in the commercial workspace sector. They've … person inside the business for all things IT so it's going to be an all round role which would blend "Some" hands on support but more the management of the outsourced 3rd party MSP's/technology providers who tend to deal with all of the connectivity for … the estate of buildings across the UK. It's a Microsoft 365 environment and the support aspect would likely involve training super-users on 1st line issues regionally and then working with the partners to identify recurring problems and then implement proactive solutions. Key initial responsibility would involve being More ❯

we encourage you to take every opportunity to further your career within our great global team. Grow Your Career with NTT DATA The Client Support Project Manager is an entry-level job within the Client Implementation Project Management job family. The Client Support Project Manager leads … may also be involved in larger-scale projects supervised by a Senior Project and/or Program Manager. The primary responsibility of the Client Support Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to … Operations (whether internal to the organization or into the client's support operations). What you'll be doing Key Responsibilities: Interfaces with all project stakeholders to take projects from original concept through to final implementation Contributes to the pre-sales process by providing proposals Ensures that the project More ❯

quality research and deliver consulting projects for senior managers, technology executives and investors. The role… We are seeking a dynamic and detail-oriented Business Support Manager to join our team. This versatile role encompasses responsibilities across business support, office & IT supplier management, and company social activities. The … ownership and provide direction to the social committee on all corporate events and volunteering activities. Gather, track, and report on company sustainability data and support associated initiatives. Facilitate internal communications to ensure clarity and consistency across teams on operational and company-wide matters. Lead on all H & S activities … including appointing fire wardens. Top-level support for our research and consulting project teams as required. Oversee and streamline administrative business processes to improve efficiency across all functions. About you… Previous experience working in a business support or business operations role ideally within a professional services environment. Competent More ❯

quality research and deliver consulting projects for senior managers, technology executives and investors. The role… We are seeking a dynamic and detail-oriented Business Support Manager to join our team. This versatile role encompasses responsibilities across business support, office & IT supplier management, and company social activities. The … ownership and provide direction to the social committee on all corporate events and volunteering activities. Gather, track, and report on company sustainability data and support associated initiatives. Facilitate internal communications to ensure clarity and consistency across teams on operational and company-wide matters. Lead on all H & S activities … including appointing fire wardens. Top-level support for our research and consulting project teams as required. Oversee and streamline administrative business processes to improve efficiency across all functions. About you… Previous experience working in a business support or business operations role ideally within a professional services environment. Competent More ❯

Due to ongoing success, our client is looking for a Service Support Manager to help manage new projects. Based in Dorking Up to £45,000 salary (DOE) Hybrid (2 days WFH) Monday – Friday, 9am – 5:30pm Benefits: 25 days holiday + bank holidays Bupa healthcare Pension scheme Parking More ❯

We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Technical Support and Training Manager to come and join our team at our Futures … site, Wolverhampton, WV10 7QZ Job Purpose: To support Ibstock customers, technical and sales teams on technical/installation matters and training on Futures Products and Systems. Key Accountabilities: Provide first line technical support to Ibstock Futures installers and partners via phone, email or face to face on site. More ❯

We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Technical Support and Training Manager to come and join our team at our Head … Office, Ibstock, LE67 6HS. Job Purpose: To support Ibstock customers, technical and sales teams on technical/installation matters and training on Futures Products and Systems. Key Accountabilities: Provide first line technical support to Ibstock Futures installers and partners via phone, email or face to face on site. More ❯