1 to 25 of 29 Support Manager Jobs with Hybrid or WFH Options

Role: Integrated Product Support Manager (IPS Manager) Location: Gloucestershire | Hybrid | office & site visits Contract Type: Permanent Salary: £50k - £55k, depending on experience Our client Ltd is looking to recruit an Integrated Product Support Manager (IPS Manager) to support the creation and growth of … new Support engineering programs. Job Description: An Integrated Product Support Manager (IPS Manager) is needed by Our client to support the creation and growth of new Support engineering programs. You will be the focal point for the management of IPS Portfolios as well as … the continued development of S-Series Training. You will be accountable for all the factors associated to the setting up of a products support system and its implementation. In this challenging position, you will serve as a vital link between Customer Engineering Programs and Customer Support teams to more »

Finance and Business Support Manager Hybrid – ideally minimum of 2 days per month in Basingstoke HQ Full time, permanent Salary – £40k P/A ‘World’s first Human Parity Performance AI Assistant” Our client, ICS.AI Ltd, is the UK’s leading provider of Artificial Intelligence Transformation services for … new reality. In the era of Generative AI and Copilot technology and due to rapid growth, they are now seeking a Finance and Business Support Manager to join their dynamic and fast paced AI business. Responsible for both financial and broader business support areas, you will maintain … financial health and operational efficiency and wear multiple hats - engaging in diverse tasks that span financial management, HR, and office administration. Finance and Business Support Manager , the role: Handling all aspects of financial transactions – accounts payable and receivable as well as general ledger Ensuring accurate and timely reconciliation more »

Job Title: Application Support Manager Location: London (Hybrid) - All employees must be eligible to work in the UK without sponsorship Salary: £45,000 - £55,000 The Role: Overseeing all aspects of the Application Support Team Working closely with the Product Management Team Coaching and developing the Application … Support Analysts Building strong Stakeholder relationships with end users Provide others with constructive, unambiguous feedback to improve performance Application Support Manager Requirements: Excellent understanding of ITIL service management processes Proven ability to manage a high workload and multiple priorities whilst meeting deadlines Experience of communicating clearly, with … for different groups Demonstrable skills in technical hands on management, critical thinking and problem solving Experience with Salesforce Commerce Cloud (SFCC), Dynamic 365, File Manager Pro, Galaxy Ticketing, Microsoft BC or any equivalent applications. Application Support Manager Desirable's: Project Management experience ISTQB qualification Previously worked for more »

Applications Support Manager – Surrey Application Support Manager – Surrey – Hybrid Working – Our client, a stable and successful Surrey-based company, is looking for an experienced Applications Support Manager to look after a team of Application Engineers. You will be experienced in managing a team and … in the following: - To maintain minimum downtime for critical business applications. Worked within the commercial sector. Work with business SLA's and manage the support engineers to ensure these are met along with external suppliers. Have an understanding of application architecture. To provide ad-hoc development upgrades as required more »

Applications Support Manager – Surrey Application Support Manager – Surrey – Hybrid Working – Our client, a stable and successful Surrey-based company, is looking for an experienced Applications Support Manager to look after a team of Application Engineers. You will be experienced in managing a team and … in the following: - To maintain minimum downtime for critical business applications. Worked within the commercial sector. Work with business SLA’s and manage the support engineers to ensure these are met along with external suppliers. Have an understanding of application architecture. To provide ad-hoc development upgrades as required more »

IT Support Manger (1 Year FTC) Salary + Bonus The IN Group 1 Year FTC Hybrid working, City of London The IT Support Manager leads the team of IT Support Technicians to provide outstanding service to our clients and is responsible for managing day-to-day … operations, developing and implementing IT support processes, ensuring that our clients receive the highest quality support and ensuring the delivery of high-quality IT services that meet the needs of the business. You will be joining The IN Group, a global organisation within the Recruitment and Talent Advisory … sector with six brands within our group. You will be part of the IT Support team who are a key part of our technology team that support the wider business in ensuring IT services are managed services effectively. Skills & Experience Experience within an IT Support Manager more »

a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role We are looking for a Salesforce Support Manager to come and lead our inhouse Salesforce support Teams and an outsourced service( for Salesforce incidents and enhancement requirement overflow). … of Salesforce enhancements and integrations, including their design, development or purchase, implementation, operation, and improvement. Reporting to our Global Head of IT, as Salesforce Support Manager, you will be working with all areas of our company to understand business requirements, prioritise resources and oversee the completion of required … and services, you'll ensure they are available and fit for purpose to meet our needs as we scale our business. As a Salesforce Support Manager, you will: Provide line management for the Salesforce support staff. Drive the strategy, scalability, innovation, and best practices for Salesforce and more »

IT Support Manager Franchise Brands Location – Milton Keynes Full time permanent Salary £45-60K DOE + benefits Office Based We are looking for an experienced IT Support Manager for our business, Franchise Brands. Franchise Brands is an international, multi-brand franchisor focused on building market … trading histories: Metro Rod, Metro Plumb, Willow Pumps, Filta, and more recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales/Account Management, Information Technology, Marketing, Finance, Recruitment and HR. What does it entail? This is … IT Head Office based in Milton Keynes. Working across the entire Franchise Brands group the role will be primarily responsible for managing the IT support and helpdesk function within the business. Overseeing our security and auditing processes to ensure permissions are assigned as and only when necessary. There are more »

Join a dynamic team at a leading global semiconductor manufacturer who specialises in wireless, networking, and industrial solutions. We're seeking a skilled Technical Support Manager to join the team in Cork (hybrid working). This Technical Support Manager role offers a salary of up to … along with significant stock options and comprehensive benefits. As a Technical Support Manager, you'll thrive in a challenging Networking and Security environment, where you'll play a key role in resolving customer technical issues and work wih the leadership team to drive delivery of a critical program. … With a focus on managing support staff and overseeing functional activities, this role offers excellent career progression within my clients established yet innovative organisation. Be part of a global team that combines the stability of an established company with the energy of a startup culture. Requirements: 10+ years of more »

Product Support Manager (Qualifications) Our client - an established awarding body - is looking for an experienced Product Support Manager within their qualifications team. This is a full-time and permanent post. Hybrid: home-working blended with working out of our client’s London offices. Starting salary: ca … 47k + good benefits The role The post holder will support and contribute to the development of product strategy and delivery of products and services to meet the KPIs, including progression, retention, engagement and growth. You will manage the complete product lifecycle for a portfolio of products and services. more »

Role : Customer Success Technical Support Manager (Data & Technology) Location: West London, UK (Hybrid 4:1) Sectors: Leisure, Sports & Physical Activity Salary & Package: Circa £42k Reporting to: Global CS Director Role Overview: The aim of Customer Success Support is to increase customer success by enhancing their platform knowledge … Responsibilities include: Maximising customer value to sustain business growth and profitability. Analysing customer data to enhance their experience and outputs. Triaging and resolving customer support tickets efficiently. Job Description The CS Technology Support Manager oversees the team that provides technical assistance to both internal staff and customers. … inquiries promptly in line with Service Level Agreements and core values. Responsibilities: Ensure consistent achievement of Service Level Agreement (SLA) targets. Manage the Tech Support team to align with SLA targets and improve workflow. Identify and communicate areas for improvement via the Daily Support Dashboard Collaborate with the more »

Application Support Lead/Manager (Buyside Portfolio Management) London to £130k Do you have expertise with Application Support within a buyside environment (Hedge Fund/Investment or Asset Manager) combined with strong leadership skills? You could be progressing your career at a global, hugely profitable, Investment … Management firm. As an Application Support Manager you will remain hands-on and head up a small, highly talented team of Application System Analysts (approximately 4) providing technical support to Portfolio Managers, Portfolio Analysts, Researchers and Business Managers on complex real-time trading systems in a busy … research/valuation, analysis and portfolio construction You are degree educated in a technical discipline What's in it for you: As an Application Support Lead/Manager you can expect to earn a competitive package: Salary to £130k, negotiable Significant bonus Pension (15% employer contribution) Private Health more »

An award-winning organization in the logistics industry in the UK is seeking a Technical Application Support Manager to join their expanding IT and engineering divisions. This role would be contributing to a variety of new projects as well as giving the opportunity to build and lead new … Application Support Teams. Key Responsibilities: Responsible for provisioning technical support capabilities for Microsoft-specific technologies such as .NET, ASP, SQL Server, T-SQL, Web services and Web applications Hands-on to lead, coach, support and delegate technical experience to a team of application support specialists, always more »

Job summary As a Telephony Support Manager, the post holder will work as part a dynamic team delivering one of a number of high profile work-streams within the Urgent and Emergency Care Programme. This role required someone with telephony engineering skills. You must have extensive knowledge of … Maintain Accurate and Effective Telephony Call Routing Plans for NHS111 & 119 and other system configurations Provide NHS111 & 119 Telephony Reporting Undertake NHS111 Clinical Governance Support - Ensuring call trace requests from providers and other agencies are completed and returned in a timely manner Provide support for Major Incident Management … Change Management Everyday management of the national element of the NHS 111 and 119 telephony service inc Supplier Management Provide Cisco WebEx Homeworker Solution Support Provide NHS 111 British Sign Language (BSL) Service Support Manage the IUC NHS 111 Dashboard Undertake performance management of telephony suppliers Production of more »

Oracle Fusion Support Team Manager Public Sector - Local Authority - IT Full Time - Monday to Friday, 36 hours per week Temporary Role - 6 months with possible extension £450 per day Umbrella IR35 Status: INSIDE Majority of work can be done remotely. Occasional need to be in office in Croydon … operational backbone across finance, procurement and HR (i.e., ERP and HCM). This role is needed to provide back fill cover to enable existing support team manager and team members to work on that programme. Key requirements are: Overall responsibility for the Oracle Fusion support team of … staff covering first and second line support activities and requests Leading on the quarterly updates ensuring effective planning, engagement, and testing Management of third parties, especially Croydon's Oracle service delivery partner and Oracle - including raising and escalation of tickets for 3rd line support Stakeholder engagement and comms more »

proprietary GRC software platform, aCCelerate, which is used by financial institutions globally. Role Description This is a full-time hybrid role for an Application Support professional at RiskLogix. The Application Support role involves providing technical support, troubleshooting issues, and analyzing data for the aCCelerate GRC software platform. … This role is based in the London area, with flexibility for some remote work. Qualifications Experience in Application Support and Technical Support Strong analytical skills Ability to troubleshoot support tickets and allocate to the correct team Excellent communication skills Detail-oriented and organized Ability to work independently more »

Technical Support & Training Manager - Coventry head office - Hybrid working - You can be Midlands based - £46,000pa plus £5,000 car allowance and bonus!! Our client is a leading technology company that specialise in home safety products. This is a fantastic opportunity to be involved in the developmental and … business strategic intent of a future service proposition offering. Interaction with key people in the business to further develop the external and internal technical support function to B2B customers and provide technical and installer training. RESPONSIBILITIES Develop and implement field support and training strategies, policies, and procedures to … solution whilst also helping the customer to be empowered to be able to navigate, troubleshoot & install themselves moving forward. Responsible for leading the Technical Support & training solution and creating bespoke training packages/material. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API’s/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

forward-thinking team, you will have the opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the … successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4 more »

Title: Product Support Junior Manager - Visual Display (VD) Location: Chertsey | Hybrid (3 days in office, 2 days WFH) Rate/Salary: based on experience, + benefits & bonus package Main scope of the role: To coordinate all communication, tasks and action points between 16 support teams across Europe. … Collaborate with the wider Product Support team to ensure alignment and awareness of key business updates. Identify technical issues and trends and escalate in a timely fashion. Consolidation, analysis and reporting of issues affecting operation effectiveness and success. What youll need for this role: BSc or equivalent degree in more »

Black Country Pathology Services (BCPS), North Staffordshire Combined Healthcare NHS Trust (NSCHT), The Midlands Partnership NHS Foundation Trust (MPFT) and Midlands and Lancashire Commissioning Support Unit (MLCSU). The NMBC Systems Team is responsible for the Procurement Systems Integrity for UHNM (Royal Stoke University and County Hospitals), RWT (New … and control of expenditure in excess of £600 million across the Midlands and Black Country health economies. To be responsible for providing systems management support to all users of the Finance and Procurement System including a wide range of database management activities including (but not limited to) user accounts … reserve the right to close the job advert earlier than advertised. Main duties of the job The jobholder will deputise for the System Services Manager in their absence. This post reports to the System Services Manager System related queries across the NMBCPG Providing end user training Diagnose and more »

developing innovative software and hardware products. Their systems are utilised in an array of industries as well as cutting-edge research fields. As Delivery Manager, you'll manage customer and internal support across regions, ensuring support leads are equipped to develop their teams. You'll manage teams … from support leads to application engineers and customer service engineers to support coordinators, including collaborations with many more! Responsibilities as Delivery Manager: Management and motivation of a global Product Management Team. Line Management – ensuring goals are being set. Helping customers with support - overseeing complex ongoing cases … Ensuring processes are being followed. Working within a budget and reviewing cost reports. Attend meetings with externals auditors. Who would suit this Delivery Manager role? · Over 5 years of experience in managing a team. · Experience developing processes within a quality management system. · Ability to develop SLA KPI and OKR. more »

Head of Fixed Income Support - Tier 1 Investment Bank - London/Hybrid - Comp in Excess of £130,000 One of the top-performing investment banks within the Fixed Income and FX markets is looking for an expert in Rates/Credit eTrading production support to lead a global … team of technologists. You'll be working closely with senior stakeholders within the business, trading floors and technology to deliver seamless support services across a range of eTrading applications and execution services, directly impacting the bottom line of the firm. Required skills: Minimum 3 years' experience managing a production … support function for eTrading/Algo trading across Fixed Income/Rates/Credit or similar. Experience with market data connectivity e.g. Bloomberg, MarkitWire, Reuters etc. Understanding of end-to-end build & release processes. Experience working across an automated CI/CD environment with DevOps tooling such as Jenkins more »

Ready for an adventure in Defence Support? Imagine being a key player in the Through Life Support (TLS) and In Service Delivery (SDM) management of platforms and equipment from their initial concept all the way through to deployment and eventual disposal. Now, think about having the freedom to … vacancies; these are incredible opportunities that offer variety, challenge, and the chance to make a real impact. What Will You Do? As a Lifecycle Support and Service Delivery Manager, your role is all about planning, delivery, and operation. You'll be the go-to person for in-service … support, equipment modifications, and solving design and maintenance issues. You'll collaborate with an impressive team of specialists to make sure the Front-Line customers get the support they need. If you're excited about utilising Integrated Logistic Support (ILS) principles across the entire Concept, Assessment, Demonstration more »