Job summary We are pleased to offer an excellent opportunity for an experienced and motivated individual to join the NEP System Support Team as a Systems Support Officer. The successful candidate will play a key role in delivering high-quality system support to NEP Consortium organisations. This includes managing and resolving service desk requests, supporting system developments … and enhancements, and mentoring Systems Support Assistants. The postholder will be expected to provide guidance on system functionality and business processes, including Procure to Pay (P2P), Order to Cash (O2C), and Accounting to Reoprting (A2R), whilst specialising in a core area of process expertise. NEP is hosted by Northumbria Healthcare NHS Foundation Trust, recognised as the top acute and … are enthusiastic, solutions-focused, and committed to supporting NHS organisations through digital innovation and shared services, we would welcome your application. Main duties of the job As a Systems SupportOfficer, you will play a vital role in ensuring a responsive and professional service is delivered through our NEP Service Desk. Working closely with colleagues, you will be More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Experis UK
Job Title: Project Administrator/Project SupportOfficer (PSO) Location: Southampton - Hybrid Contract Type: Contract Role Hours: Full-time or 4 days per week Reporting to: Head of Programme/Programme Manager This role is a contract position and will require onsite work in Southampton, the client will not offer a fully remote role. About the Role We … are seeking an experienced and proactive Project Administrator/Project SupportOfficer to join our NHS digital transformation programme. The successful candidate will play a key role in providing high-quality administrative and project support to the Head of Programme and wider programme team. This is an exciting opportunity to be part of a dynamic, fast-paced … digital environment delivering change that improves patient outcomes and supports modernisation across the NHS. Key Responsibilities Provide comprehensive administrative and project support to the Head of Programme and project managers across multiple workstreams. Maintain accurate project documentation including risk and issue logs etc. Coordinate and support project governance activities, including scheduling, preparing papers for, and minuting programme and More ❯
chatham, south east england, united kingdom Hybrid / WFH Options
Medway Council
Are you a proactive, detail-driven professional ready to lead and innovate in ICT business support? Medway Council is seeking a Lead Business SupportOfficer to champion administrative excellence, financial integrity, and customer-focused service delivery across our ICT division. This is a unique opportunity to take ownership of critical ICT functions, mentor colleagues, and contribute to … tracking, and SLA management. Procurement Leadership: Manage procurement of all ICT hardware, software, and supplies—liaising with suppliers, raising orders, and verifying invoices up to £100,000. Mentor & Train: Support and guide the Associate Business SupportOfficer, ensuring consistency and quality in procurement and admin procedures. Service Desk Support: Contribute to a high-performing, customer-focused … to become carbon neutral by 2050, Medway Council offers more than just a job—it offers a purpose. Ready to lead with impact and shape the future of ICT support? Apply today and be part of a team that's making a difference. If you would like to have an informal discussion with the recruiting manager, please e-mail More ❯
medway, south east england, united kingdom Hybrid / WFH Options
Medway Council
Are you a proactive, detail-driven professional ready to lead and innovate in ICT business support? Medway Council is seeking a Lead Business SupportOfficer to champion administrative excellence, financial integrity, and customer-focused service delivery across our ICT division. This is a unique opportunity to take ownership of critical ICT functions, mentor colleagues, and contribute to … tracking, and SLA management. Procurement Leadership: Manage procurement of all ICT hardware, software, and supplies—liaising with suppliers, raising orders, and verifying invoices up to £100,000. Mentor & Train: Support and guide the Associate Business SupportOfficer, ensuring consistency and quality in procurement and admin procedures. Service Desk Support: Contribute to a high-performing, customer-focused … to become carbon neutral by 2050, Medway Council offers more than just a job—it offers a purpose. Ready to lead with impact and shape the future of ICT support? Apply today and be part of a team that's making a difference. If you would like to have an informal discussion with the recruiting manager, please e-mail More ❯
of real-world diagnostic testing data from a global network of laboratories. Position Summary: The purpose of this position is to assist with all aspects of DXRX Network Member support operations, including (but not limited to) internal and external member query handling, DXRX account creation and moderation, and configuration and management of public-facing DXRX platform functionality. The role … as we grow and develop the our global network of Health Care Professionals (HCPs) through their engagement with out DXRX platform. The role will uphold excellent standards of customer support and service, in line with policies and processes set Network Strategy & Operations (NS&O) and wider Company leadership. In common with all members of the NS&O organization, the … . Perform all necessary security and validation checks as outlined in internal team process; assist customers with initial access and navigation tasks where required. Maintain, organise and expand Member Support & Experience (MS&E) operating procedures, reference documentation and knowledge libraries. Gain and maintain a high level of Diaceutics product and service knowledge, especially DXRX, and act as a knowledgeable More ❯
West Bromwich, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hays Technology
understanding of Microsoft 365, the latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support? This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you'll need to succeed Key … Responsibilities: Technical Support: Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management: Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated and functioning optimally. Maintain all technical documentation relating to a customer site. Project Assistance: Collaborate with … the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support: Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout the incident resolution process. Quality Service: Strive to deliver the highest quality service, demonstrating a commitment to customer care and effective communication with both technical and non More ❯