Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Nine Twenty Recruitment
IT Support Engineer (3rd Line) Location: Glasgow Hybrid working model - 2 days WFH £45,000-£50,000 Nine Twenty Technology are delighted to be partnering with a managed service provider who are responsible for delivering cutting-edge technology solutions that empower organisations to thrive in a connected and secure digital world. Their focus includes modern workplace services, cloud enablement … and cybersecurity — all supported by strong partnerships with technology leaders such as Microsoft. Role Overview: They're seeking a skilled and experienced Senior IT Support Engineer to join a dynamic technology services team. As the final point of technical escalation, you’ll play a crucial role in resolving complex IT challenges, supporting a wide range of infrastructure, cloud … and networking systems. This is an opportunity to bring deep technical knowledge, mentor junior engineers, and make a meaningful impact in a fast-paced managed services environment. Key Responsibilities: Serve as the highest technical escalation point for critical IT issues, delivering expert-level troubleshooting and solutions. Maintain, support, and optimise infrastructure, including Windows Server, virtualization platforms, networking, and More ❯
Lutterworth, Leicestershire, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
I'm looking for a Technical Support Engineer to join an award-winning Cyber Security solutions business based in Lutterwrth, Leicestershire. Role Purpose: Provide 1st and 2nd line IT support across the UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices and corporate … systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware, software, and networks Manage service requests and incidents in line with SLAs Liaise with suppliers for IT equipment and services Contribute to … in Computer Science, Engineering, or equivalent experience. Microsoft certifications (MCP, MCSA, MCSE, etc.) Understanding of cybersecurity frameworks. Eligible for UK Security Clearance. This is a fantastic opportunity for a Technical Support Engineer with a few years experience under their belt that is looking to join a very tech-savvy environment, in a very successful and growing business. The More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description The Role: An experienced IT Support Engineer is sought to focus on Azure and M365 multi-cloud environments, including Google and AWS. The role involves supporting, administrating, and maintaining hybrid cloud infrastructures that span distributed software applications, on-premises networks, and infrastructures. It requires a combination of hands-on implementation and client support. Ideal Candidate Traits: A … passion for technology, with a talent for solving complex challenges and exploring innovative solutions. Adaptability to new situations, with the ability to find technical solutions efficiently. Excels in a fast-paced small team environment, consistently looking for ways to refine processes. A proactive learner, eager to stay updated with the latest industry developments. Responsibilities: Implement, optimize, and support Windows … Server, Azure, and M365 environments to meet client requirements. Diagnose and troubleshoot technical issues at T3 and T4 levels, while assisting T1 and T2 teams with escalated tickets. Collaborate with team members to resolve tickets, ensuring SLAs and customer service standards are met. Maintain clear communication with clients and the team about problem-solving progress. Contribute to the knowledge More ❯
Worthing, England, United Kingdom Hybrid / WFH Options
Aluminumwindowdesigns
Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root cause analysis, data More ❯
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented TechnicalEngineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The TechnicalEngineer role: Were looking for a skilled and motivated TechnicalEngineer to join our team near Keswick in the Lake District. Our office has one of More ❯
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented TechnicalEngineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The TechnicalEngineer role: We're looking for a skilled and motivated TechnicalEngineer to join our team near Keswick in the Lake District. Our office has one More ❯
Keswick, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented TechnicalEngineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The TechnicalEngineer role: We're looking for a skilled and motivated TechnicalEngineer to join our team near Keswick in the Lake District. Our office has one More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented TechnicalEngineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The TechnicalEngineer role: We're looking for a skilled and motivated TechnicalEngineer to join our team near Keswick in the Lake District. Our office has one More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Perforce Software, Inc
world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote team, using their knowledge and skills from … previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to resolve issues that … new features. The TSE will be responsible for handling customer requests via the Perforce support portal, managing daily communications with external customers and field operation teams to provide the technical support required for successful implementation and usage of the Zend line of products. We expect the TSE to be prepared on day one with senior-level experince with Linux More ❯
London, England, United Kingdom Hybrid / WFH Options
Mitek Systems
to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Summary Mitek is looking for our newest Senior Technical Support Engineer to join our Global Customer Support team, taking on a consultative approach with specific strategic accounts and helping facilitate and guide the resolution of questions and … identity verification solutions. You will support Mitek products, drive escalations with internal teams, and interface with our customers directly. What You Will Do (Core Responsibilities): Lead client support and technical issue resolution for assigned strategic customers: Build rapport and understand your customers’ business needs and objectives. Act as seamless representative on behalf of our clients when end users reach … Reliable advocate when client admins need help with incidents and complex queries. Extensively research customer issues, create and maintain documentation to promote self-service for customers. Provide on-demand technical guidance and troubleshooting. Work in tandem with your Customer Success Manager (CSM) to keep oversight of requests and any reported issues. Serve as a subject matter expert for Mitek More ❯
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Computappoint
Technical Support Engineer - Transform Your IT Career! 6 Month Fixed-Term Contract | London | Hybrid Working Ready to Power Innovation at a Leading Consultancy Company Join our prestigious consulting company and become the technology hero our brilliant minds depend on! We're seeking a dynamic Technical Support Engineer to join our London team and make a real … We're proud to be an equal opportunities employer, celebrating diverse perspectives that elevate our work to the highest standards. The Role That Will Energise Your Career As our Technical Support Engineer, you'll be the tech wizard behind our success! You'll serve as the go-to IT expert, ensuring our talented professionals have seamless technology experiences … delivering world-class economic consultancy. What You'll Be Doing: Lead the charge as the primary technology support contact in our vibrant London office Expand your reach providing remote technical support across our entire EMEA region Master the latest tech configuring, installing, and troubleshooting cutting-edge software applications Stay connected supporting mobile devices and ensuring our teams are always More ❯
London, England, United Kingdom Hybrid / WFH Options
DataDirect Networks, Inc
makes this an exciting and rewarding role for a driven professional eager to make a lasting impact in AI and data storage. Job Description We are currently seeking a Technical Support Engineer - Level 2 . Job Summary: The Advanced Technical Support Team seeks an experienced support engineer with extensive experience in Linux, networking, and parallel filesystem … products, ideally Lustre. The support engineer should be passionate about problem-solving, possess excellent analytical and debugging skills, and have seasoned experience working directly with customers. Your role will involve handling incoming requests from strategic DDN EXAscaler customers, analyzing, troubleshooting, diagnosing systems, and implementing repairs to restore normal operation. You will also serve as a focal point and consultant … customer feedback and use cases. Review product documentation for internal and external needs. Assist in developing and maintaining internal tools. Develop a thorough understanding of clients’ needs. Communicate complex technical topics clearly to customers with varied knowledge levels. Build positive, trustworthy relationships with customers. Manage multiple tasks and priorities effectively. This is a remote role, but some travel and More ❯
satisfaction and success, and interested in developing solutions that make a difference and in having fun while doing it, Ivanti is the place for you! Meet the Team: Our Technical Support Engineers contribute to the success of our global customers by supporting their critical business operations. They are experts in our Ivanti IT Service Management tools and provide assistance … fantastic role to develop expertise in the range of Ivanti solutions, services & customers and the multiple technologies we interact with. If you are seeking to further strengthen your ITSM technical knowledge in an environment based on excellence, then Join Us Now. How will your day look like: Provide enterprise level technical and functional support for Ivanti Enterprise Service … Ensure customer communication is timely, maintained and appropriate Participate in and promote the creation and consumption of knowledge Follow and contribute to the continuous improvement of support processes Maintain technical expertise to support customers and self-develop Participate in focus activities as required - such as backlog reduction, mentoring or coaching of others What skills will make you successful: Experience More ❯
Chertsey, Surrey, South East, United Kingdom Hybrid / WFH Options
Tekuchi
An opportunity is open within our team for an enthusiastic Technical Support and Audio/Visual (A/V) Engineer to install, maintain, and support interactive solutions and hardware at our offices, client sales centres, and events across London, the UK, and overseas. Our interactive software runs on touchscreens, tablets, and large format media walls, integrating with architectural … model lighting systems and other devices for seamless presentations. The Role As a Technical Support Engineer, youll work across teams, handling a mix of technical support, IT+A/V installations, management and installation of exhibition rental equipment, and system maintenance. Key Responsibilities: Monitor and maintain client and in-house systems to ensure smooth operation. Provide first-line … technical support, troubleshooting and resolving issues. Install, update, and maintain Tekuchis interactive software remotely and on-site. Set up and maintenance of touchscreens, network hardware, architectural lighting controllers, and A/V equipment. Liaise with client IT teams to ensure optimal network infrastructure for our systems. Assist with in-house IT infrastructure maintenance and organisation of rental equipment. Essential More ❯
London, England, United Kingdom Hybrid / WFH Options
GPL Technologies
Social network you want to login/join with: Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly … advertising firms.Our vision is to expand GPL’s presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more … support via phone, email, and a ticketing system. You’ll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in a timely manner via phone, email, and the ticketing system. Troubleshoot More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood's … advertising firms.Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more … support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in a timely manner via phone, email, and the ticketing system. Troubleshoot More ❯
Leavesden Green, England, United Kingdom Hybrid / WFH Options
GPL Technologies
Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood’s … advertising firms.Our vision is to expand GPL’s presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more … support via phone, email, and a ticketing system. You’ll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in a timely manner via phone, email, and the ticketing system. Troubleshoot More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lynxight
actionable data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues … troubleshoot complex hardware-software systems in real time. Key Responsibilities Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase Act as the primary technical in-person liaison for … UK-based clients and partners Develop the technical skills required to deputise for the implementation engineers as required Support customers through system setup, calibration, and routine maintenance procedures as required Participate in the development of support and implementation best practices and knowledge base content Directly reporting to the Head of UK Customer Operations Qualifications/skills 2+ years of More ❯
actionable data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues … troubleshoot complex hardware-software systems in real time. Key Responsibilities Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase Act as the primary technical in-person liaison for … UK-based clients and partners Develop the technical skills required to deputise for the implementation engineers as required Support customers through system setup, calibration, and routine maintenance procedures as required Participate in the development of support and implementation best practices and knowledge base content Directly reporting to the Head of UK Customer Operations Qualifications/skills 2+ years of More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Third Line Support Engineer – West London (4x a week onsite) - £45k Third Line Support Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the prompt resolution of operational IT issues within the UKI business. The Third Line … Support Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible for coordinating the installation and implementation of network and IT infrastructure. The ideal candidate will have experience as the first escalation point for internal users when external helpdesk providers are … unable to resolve issues. The successful candidate will have experience as a Second Line Support Engineer and be looking to take the next step in their career. They will possess a solid background in LAN, WAN, and Azure, with the ability to adapt training materials to ensure new outsourced providers have the necessary skills and knowledge to effectively manage More ❯
London, England, United Kingdom Hybrid / WFH Options
Euro London Appointments
experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Euro London Appointments Principal Consultant at Euro London Appointments-Multilingual IT and Technical Passionate about supporting internal IT users in international professional services/consulting/law firm environments ? Keen to develop new skills in a 6 month Fixed Term Contract whilst … the heart of the City of London ? If so, Euro London might just have the ideal opportunity for you ! Currently Euro London Appointments is recruiting for an mid-level Technical Support Engineer to support internal end-users in their central London office, as well as remote colleagues based across Europe. You would join a leading economic consultancy proving … an important role in the London office , on a team of 3 other engineers ( 10 in total throughout EMEA ) where you would take shared responsibility for IT issues , providing technical solutions for systems, networks, voice systems, software and hardware devices. Your naturally collaborative approach to working with a wide range of end-users with different levels of IT knowledge More ❯
London, England, United Kingdom Hybrid / WFH Options
Lynxight
actionable data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency.. Role Overview. We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues … complex hardware-software systems in real time.. . Key Responsibilities. · Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers.. · Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase.. · Act as the primary technical in-person liaison for … UK-based clients and partners.. · Develop the technical skills required to deputise for the implementation engineers as required.. · Support customers through system setup, calibration, and routine maintenance procedures as required.. · Participate in the development of support and implementation best practices and knowledge base content.. · Directly reporting to the Head of UK Customer Operations.. . Qualifications/skills. · 2+ years More ❯
London, England, United Kingdom Hybrid / WFH Options
Data Direct Networks
exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description We are currently seeking a Technical Support Engineer - Level 2 Job Summary: The Advanced Technical Support Team is seeking an experienced support engineer with rich experience in Linux, networking, and parallel filesystem … products - ideally Lustre. The support engineer is passionate about problem-solving, possesses excellent analytical and debugging skills, and has seasoned experience working directly with customers. You will take incoming requests from strategic DDN EXAscaler customers, analyse, troubleshoot diagnose systems and effect repairs to return systems to normal operation. This role will also act a focal point & Consultant resource for … product quality using customer feedback and use cases. Review product documentation, both for internal and external customer needs. Assist in development/maintenance of internal tools. Demonstrate a thorough technical understanding of clients' needs. Clearly communicate complex technical topics to the varied knowledge levels of customers. Develop positive and trustworthy relationships with customers. Ability to multi-task and More ❯
the heart of the City of London ? If so, Euro London might just have the ideal opportunity for you ! Currently Euro London Appointments is recruiting for an mid-level Technical Support Engineer to support internal end-users in their central London office, as well as remote colleagues based across Europe. You would join a leading economic consultancy proving … an important role in the London office , on a team of 3 other engineers ( 10 in total throughout EMEA ) where you would take shared responsibility for IT issues , providing technical solutions for systems, networks, voice systems, software and hardware devices. Your naturally collaborative approach to working with a wide range of end-users with different levels of IT knowledge … professional experience supporting Active Directory, Windows 10 operating systems , Microsoft Office suite, Microsoft 365 and Microsoft Cloud Services. Strong remote support experience for supporting EMEA offices without a Support Engineer on-site. Advanced customer services skills. Fluent English with fluency in other languages ( French, German, Spanish, Italian or Finnish) being highly beneficial due to the international nature of the More ❯