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Technical Support Specialist - French & Dutch

Hiring Organisation
Undutchables
Location
Amsterdam, Noord-Holland, Netherlands
Employment Type
Permanent
Salary
EUR Annual
Technical Support Specialist French speaking, you will play a pivotal role in assisting clients across the Wallonia region with technical inquiries related to products and the online management portal. Your expertise will contribute directly to customer satisfaction and the effective resolution of technical issues. … Responsibilities Respond to customer inquiries via phone and email, providing timely and effective solutions. Create and manage support tickets in the system to track customer interactions and issues. Guide clients in selecting and correctly installing products, ensuring optimal use and functionality. Conduct training sessions for users on product features ...