Handling AV/VC issues from diagnosis to resolution across a range of audio-visual systems . Providing remote technical support via email, phone, videoconferencing, and remote access tools . Ensuring compliance with service level agreements (SLA) for response times and issue resolution. Staying up to date … Engineer, AV Support Engineer, AV/VC Specialist, Audio Visual Service Engineer, Field Service Engineer, AV Systems Technician, Technical Support Engineer, Unified Communications Technician, VideoConferencing Support Engineer, AV Installation Technician, On-Site AV Engineer. More ❯
requests in a timely manner. Be responsible for end-to-end ownership of incidents throughout their lifecycle. Ownership of Desktop equipment (Laptops and peripherals), VideoConferencing, Audio Visual and Telephony issues in regional sites either through active engagement with third party vendors or by travelling when required. Escalating … good expertise in the following technologies, including current server and desktop operating systems, wide-area and local-area networking, the Internet and telephony and videoconferencing communications i.e. Microsoft Teams/O365. Mobile and Laptop device management including Intune. Cisco routers and switches would be an advantage although More ❯
london, south east england, united kingdom Hybrid / WFH Options
SThree
requests in a timely manner. Be responsible for end-to-end ownership of incidents throughout their lifecycle. Ownership of Desktop equipment (Laptops and peripherals), VideoConferencing, Audio Visual and Telephony issues in regional sites either through active engagement with third party vendors or by travelling when required. Escalating … good expertise in the following technologies, including current server and desktop operating systems, wide-area and local-area networking, the Internet and telephony and videoconferencing communications i.e. Microsoft Teams/O365. Mobile and Laptop device management including Intune. Cisco routers and switches would be an advantage although More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
SThree Management Services
requests in a timely manner. Be responsible for end-to-end ownership of incidents throughout their lifecycle. Ownership of Desktop equipment (Laptops and peripherals), VideoConferencing, Audio Visual and Telephony issues in regional sites either through active engagement with third party vendors or by travelling when required. Escalating … are we looking for? Demonstrate expertise in current server and desktop operating systems, wide-area and local-area networking, the Internet and telephony and videoconferencing communications i.e. Microsoft Teams/O365. Mobile and Laptop device management including Intune. Cisco routers and switches would be an advantage although More ❯
Sales Engineers with at least two years of experience and varying levels of expertise. In depth professional AV engineering knowledge: Audio DSPs, VC platforms, Video distribution, basic networking. Extensive knowledge and experience working with commercial clients in the AV industry. Experience with network audio standards (Dante, AES67, AVB). …/V, Audio Visual, Audio-Visual, AudioVisual, Autodesk, AMX, AV Design, AutoCAD, AV Integration, Avixa, BMS, CAD, Cisco, Crestron, Corporate, CTS, Data, Design, Digital Video, Extron, Infocomm, IoT, IP, Microsoft Project, MS Project, Networks, Networking, Panasonic, Polycom, PM, Project Manager, Project Management, QSC, Q-SYS, Revit, Video, VC … VideoConferencing Systems, Visio, Visual, Zoom. More ❯
tasked with delivery/design, implementation, transformation, troubleshooting and supporting the Voice strategy globally. Tech environment includes (but not limited to): Cisco Call Manager Video End Points, VideoConferencing MS Teams direct routing Expressways/Gateways Avaya Voice Recording Experience required: Ideally have experience of Enterprise voice More ❯
Minnetonka, Minnesota, United States Hybrid / WFH Options
Avenue 45
grasp of TCP/IP and network services such as DNS, DHCP, VLANs, RADIUS, ACLs, NAT, etc. Understanding of multicast networking as applicable to video conference room hardware deployment and support and familiarity with network and endpoint management and security solutions including Intune, Manage Engine, Lansweeper, PRTG, Rapid 7. … preferred. Experience managing systems that require change control, and associated documentation. Experience with switches, firewalls, physical and virtual servers, PCs, scanners, Polycom and Shure videoconferencing hardware Availability evenings and weekends for projects and critical issues as needed. Responsibilities: Problem solve issues related to the network, servers, and … and manage Enterprise Wi-Fi solutions. Configure and manage the patching and updating of all on-prem infrastructure hardware and supporting the on-premises video conference room hardware, software, and updates. The client has Great benefits including : Full and comprehensive benefit program, including an Employee Stock Purchase Program and More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Langham Recruitment
and optimise Microsoft 365 services, including Office 365, Intune, Company Portal, and Microsoft Authenticator. Maintain IT hardware, including laptops, desktops, printers, mobile devices, and videoconferencing equipment. Assist with networking and security, working with protocols such as TCP/IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with More ❯
cambridge, east anglia, united kingdom Hybrid / WFH Options
Langham Recruitment
and optimise Microsoft 365 services, including Office 365, Intune, Company Portal, and Microsoft Authenticator. Maintain IT hardware, including laptops, desktops, printers, mobile devices, and videoconferencing equipment. Assist with networking and security, working with protocols such as TCP/IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with More ❯
Cambridge, south west england, united kingdom Hybrid / WFH Options
Langham Recruitment
and optimise Microsoft 365 services, including Office 365, Intune, Company Portal, and Microsoft Authenticator. Maintain IT hardware, including laptops, desktops, printers, mobile devices, and videoconferencing equipment. Assist with networking and security, working with protocols such as TCP/IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with More ❯
Royston, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Johnson Matthey Plc
interact with stakeholders professionally. Experience supporting Microsoft Teams Meeting Rooms (Windows) and troubleshooting issues related to these systems. Good knowledge of Audio-Visual and Video Conference technologies used in meeting rooms. Proficiency with: Windows 7, Windows 10, Windows 11, Office 365, ARS, Cisco AnyConnect VPN, ZScaler , Cisco ISE, Mobile More ❯
Chicago, Illinois, United States Hybrid / WFH Options
1872 Consulting
the U.S. and globally. You'll be responsible for designing integrated AV solutions using technologies like Crestron, Cisco, Zoom, MS Teams, microphone systems, and video displays. You'll collaborate with business stakeholders to define goals, design solutions, and oversee technical implementations with the support of a broader engineering and … AV project budgets and coordinate maintenance agreements Collaborate with global AV ops teams to ensure performance across services Design and plan AV systems including: Videoconferencing, audio, projection systems, flat panels, video walls Wired/wireless microphones, control systems, SMART boards, touchscreens Evaluate and implement emerging collaboration … Teams AV project delivery oversight High School Diploma or GED (Bachelor's Degree preferred) Preferred Skills: Experience with: Cisco TAC Zoom Polycom Audio/Video IP appliances Networking (the more, the better) Programming (C, C++, Python, scripting) EMS scheduling software AV, Cisco, or Networking certifications Bachelor's Degree in More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
21st Century AV Ltd
plus all bank holidays, workplace pension scheme, ongoing training and coaching provided, future progression opportunities available. 21 st Century AV specialise in audio and video solutions to suit our clients with a predominantly corporate database. With over 20 years of experience in an ever-evolving industry, we primarily offer … videoconferencing solutions, digital signage, LED video wall systems, and service contracts. Due to continued success, we are looking to recruit a number of Business Development Managers based across the UK to join our existing team. We need BDMs who are good relationship builders, who are equally More ❯
support for Mac OS X 15, Windows 11, Adobe Creative Cloud (Illustrator, Photoshop, etc.), Keynote, MS Office 365 (Outlook, PowerPoint, Excel, Teams, OneDrive), and videoconferencing platforms. Resolve IT support tickets and perform onboarding and offboarding of staff and freelancers. Support both in-office and remote employees, including … in 1st and 2nd line IT support, including Mac and Windows systems. Excellent knowledge of desktop support, Adobe Creative Cloud, MS Office 365, and video conference platforms. JAMF experience would be beneficial. A passion for technology with the ability to multitask and work under pressure. Excellent communication and interpersonal More ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Solutions Through Knowledge Contracts Limited
Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, videoconferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA s, quality standards and ITIL best More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
STK Recruitment
Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, videoconferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Leidos
enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer's needs are met quickly and More ❯
applications, OneDrive O365 cloud environments support Perform installation, configuration and deployment of operating systems and standard software for laptops and desktop computers Audio/Video conference support (Crestron, VoIP, Skype for Business, Microsoft Teams, meeting room equipment fitouts) Mobile device management VPN Support, Printer support, WiFi, network Experience in More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Robert Half
Unix application suite. Should be self-motivated with an interest to pick up new skills and areas of work. Interviews will be arranged via Video Conference and 2 stages. Quick Turnaround. APPLY NOW!!- Excellent Benefits on offer 25 days Holidays Up to 20% Bonus on Offer Healthcare Training Allowance More ❯
Employment Type: Permanent, Work From Home
Salary: High Pension, Medical Care, 25 days holidays
Arlington, Virginia, United States Hybrid / WFH Options
ANALYGENCE, Inc
technical professionals and other SMEs. Strong meeting coordination and facilitation skills. Proficient in Microsoft Office Suite to include Teams or similar workplace chat and videoconferencing tools. Excellent written and verbal communication skills. Summary Our people-first culture drives mission success. ANALYGENCE provides leading-edge technology and result-focused solutions that More ❯
Arlington, Virginia, United States Hybrid / WFH Options
ANALYGENCE, Inc
technical professionals and other SMEs. Strong meeting coordination and facilitation skills. Proficient in Microsoft Office Suite to include Teams or similar workplace chat and videoconferencing tools. Excellent written and verbal communication skills. Summary Our people-first culture drives mission success. ANALYGENCE provides leading-edge technology and result-focused solutions that More ❯
Washington, Washington DC, United States Hybrid / WFH Options
GTSC Talent Solutions
CI polygraph. Responsibilities: Manager VTC scheduling and provide live event support Maintain IT and AV equipment related to information displays, digital signage, monitors, laptops, video record devices and other related end user devices Operate and manage equipment for presentations, sound, lighting and audio/videoconferencing Create … utilization of conference center equipment Escalate IT issues to Tier III when needed Provide workstation (thick and thin client), VoIP device, and voice and video conference support Manage hardware in all stages including unpacking and setup of end user devices Resolve IT incidents from cradle to grave, working closely More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Woop ltd
or integration environment. Proven track record of successfully delivering AV/IT projects on time and within budget. Strong understanding of AV technologies, including videoconferencing, control systems, signal distribution, and networking. Experience with AV manufacturers such as Crestron, Extron, Q-SYS, Cisco, Yealink, and Microsoft Teams Rooms. More ❯
London office and will play a key role providing onsite support. Of particular focus will be ensuring all of the office-based IT and videoconferencing facilities are working optimally and providing a good user experience. The role will also provide remote support to staff members working from More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
BrightLocal Ltd
conference calls), detailing how to use the platform, troubleshooting support enquiries & onboarding new customers. Manage, answer and respond to inbound inquiries via live chat, video calls and email from new and existing customers. Working to SLAs and KPIs when dealing with customers. Assist in customer support operation strategies and … for a unique individual who has: A minimum of 2 years working in a customer support environment with front line customer service experience using videoconferencing, email and live chat channels. Excellent verbal and written communication skills - Great problem-solving skills, excellent attention to detail and able to More ❯