E - Commerce & Customer Operations Specialist
- Hiring Organisation
- Proactive Personnel Ltd
- Location
- Cannock, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £30,000 per annum
Improvements Use AI tools (e.g., Copilot, ChatGPT) to draft customer communications and internal knowledge snippets Implement small automations via Power Automate, Zapier/Make, or Excel Power Query Provide first-line IT support for Microsoft 365, devices, and accounts Document new processes and provide simple training/guides for colleagues … communications Willingness to develop skills in either IT/AI or CRM/outbound track Desirable Option A: Exposure to automation tools (Power Automate, Zapier/Make), Excel Power Query, or basic scripting (Python) Option B: Practical CRM experience (HubSpot, Salesforce, Zoho) and comfort making outbound calls Basic web analytics ...