Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Birketts LLP
email. Issue Resolution: Diagnose and resolve hardware and software issues on endpoint devices. Investigate and resolve complex support incidents involving technologies like Windows 10/11, MS 365 suite, iManage, iOS and more Escalation Point: Act as the escalation point for inbound calls from the triage 1st line service desk team Monitoring: Prioritise incoming incidents/service requests, and ensure … OS, Active Directory, Entra ID, Office 365 Experience with supporting end-user hardware including Laptops, Mobile Phones, Printers and other Peripherals Knowledge of Legal Software would be beneficial e.g. iManage, Aderant, Bighand ITIL Foundation preferred Comptia A+ qualified or similar certification Excellent customer service skills Strong written and verbal communication skills Mature Continual Improvement focus, including creation of Knowledge base More ❯
A proactive outlook to problem solving. Proactive and Flexible, team player. Ability to organise and plan work independently. Experience of supporting and enhancing software solutions in the legal sector: iManage, on-premises and cloud (Mandatory) Intapp, Open, Flow and Walls Docusign or other signature platform InterAction HighQ client collaboration Learning management: Cornerstone Active Directory and Entra ID Microsoft 365 Microsoft More ❯
firm or wider professional services environment Strong working knowledge of Microsoft technologies including Windows 10, Office suite, Exchange, Active Directory, and mobile device management. Exposure to tools like Citrix, iManage, Mimecast or Workshare is advantageous but not essential. Clear communicator who can work effectively across departments, manage multiple requests, and escalate where needed. Is this role for you? At Meraki More ❯
Candidate Profile Experience of OS and application deployment Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience) Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast Patch Management Service Desk experience providing support to a multi-site organisation. Technical Skills/Experience Demonstrates appropriate range of legal knowledge and More ❯
ll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return In return, you'll work for More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Hays Technology
ll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return In return, you'll work for More ❯
of ITIL principles. Positive, can-do attitude with the ability to multitask and work well under pressure. Desirable (but not essential): Certifications such as CompTIA or CCNA. Experience with iManage or similar document management systems. Why Apply? You’ll be joining a supportive, globally connected team with opportunities for professional growth. If you're someone who takes pride in delivering More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Legal Applications Analyst with iManage Experience 12 Month FTC Competitive Salary Birmingham Hybrid Working Join a leading UK law firm specialising in intellectual property. This 12 month fixed term contract offers a chance to support and optimise the firm's legal applications with a strong focus on iManage and document management tools. If you have hands on experience in legal … technology and enjoy bridging IT and business, this role is for you. As a Legal Applications Analyst you will provide second and third line support for iManage and other key legal applications. You will ensure seamless business as usual operations and work closely with vendors and IT teams to enhance document management systems application performance and user experience. The role … also involves supporting AI initiatives to improve workflows and automation within legal technology systems. KEY RESPONSIBILITIES Deliver expert support and troubleshooting for iManage client server and third party tools Administer and configure iManage Control Center manage system patching and upgrades Monitor application performance and liaise with vendors and internal IT teams to resolve issues Support document management processes including metadata More ❯
of Windows, Windows Clustering and Active Directory. Any other RDBMS experience or Azure Experience of SQL monitoring tools such as Redgate. Knowledge or experience of legal solutions such as iManage, Aderant, IntApp. Experience of working in a global law firm. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
Account Management and system access. MS Azure 0365 and Exchange Online - Account Management and system access. Experience of a Joiner/Leaver process. Experience with a Document management Tool (WorkSite) Experience of a time management system (Expert) Support of MS Teams Knowledge of working with a call management tool (Service Now) Responding to support tickets ensuring a rapid response to More ❯
security teams The ideal candidate will have: Minimum four years' experience in records management, IT, or litigation support (preferably within a legal environment) Deep familiarity with systems such as iManage, NetDocs, Documentum or Prosperoware Knowledge of data migration, archival techniques and secure file transfer protocols A collaborative mindset and excellent organisational and problem-solving skills Preferred qualifications: Degree in Business More ❯
addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). • Proficiency in iManage document management system applications (FileSite, iManage, Work 10). • Proficiency using virtual meeting platforms (Webex, Teams and Zoom) • Knowledge of Windows 10. • Knowledge of mobile devices (iPhone, Android). • Knowledge More ❯
addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). * Proficiency in iManage document management system applications (FileSite, iManage, Work 10). * Proficiency using virtual meeting platforms (Webex, Teams and Zoom) * Knowledge of Windows 10. * Knowledge of mobile devices (iPhone, Android). * Knowledge More ❯
Manager - London - Legal applications Legal IT Project Manager with Legal software project management experience and a track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms is required by a leading law firm in central London This is an … Strong aptitude for learning new software applications quickly and effectively. - Excellent communication skills to effectively collaborate with both technical and non-technical stakeholders. - Familiarity with legal applications, such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar PMS/CMS platforms, would be a bonus. - Experience working within a law firm or legal industry is More ❯
secure IT environment, and contributing to the firm's technology strategy. The ideal candidate will have strong experience across the M365 stack, Azure, and legal tech platforms such as iManage and Intapp. Proficiency in SQL, JSON, and data warehousing is essential, along with excellent communication and stakeholder management skills. This is a fantastic opportunity for a solutions-driven professional to More ❯
iManage Application Specialist (12-Month FTC) Birmingham (Hybrid) VIQU have partnered with a leading global brand who are seeking an experienced iManage Application Specialist to join them on an initial 12-month fixed-term contract. This is a key role responsible for the support, optimisation, and continuous improvement of their Document Management System (iManage), alongside broader application services and emerging … AI initiatives. The successful iManage Application Specialist will play a central part in ensuring application stability, driving service excellence, and acting as a key liaison between technical teams, business users, and third-party vendors. Key Responsibilities of the iManage Application Specialist: Deliver 2nd and 3rd-line support for iManage, including administration, configuration, and fault resolution Support BAU operations such as … a trusted point of contact for business users, ensuring application needs are met effectively Support system compliance and vulnerability remediation activities aligned with security standards Key Requirements of the iManage Application Specialist: Strong hands-on experience with iManage, including Work 10, Control Center, and third-party integration tools Proven background in application support within a legal or professional services environment More ❯
firm is committed to providing first-rate services to its clients and fostering a supportive, collaborative work environment for its employees. Description Provide second and third-line support for iManage, including administration, configuration, and issue resolution. Monitor application performance and work with vendors and IT teams to troubleshoot and resolve issues. Support document management processes, version control, metadata, and filing … practices. Ensure consistent delivery of BAU services, including patching, upgrades, system monitoring, and documentation. Assist with iManage on boarding and off boarding processes for staff. Liaise with business professionals to gather application feedback and translate needs into actionable system enhancements. Act as a point of contact between business users and vendors for application issues or improvements Collaborate on projects involving … drive these jobs is obtained. Experience with 3rd Party Document Import Tools for scheduled document imports and custom imports e.g. To facilitate new client data or personnel on boarding. iManage Control Centre configuration and administration. Support and troubleshooting of iManage Client, Server, and 3rd Party toolsets, both remotely and in person. Experience of performing in-place upgrades of iManage Server More ❯
firm is committed to providing first-rate services to its clients and fostering a supportive, collaborative work environment for its employees. Description Provide second and third-line support for iManage, including administration, configuration, and issue resolution. Monitor application performance and work with vendors and IT teams to troubleshoot and resolve issues. Support document management processes, version control, metadata, and filing … practices. Ensure consistent delivery of BAU services, including patching, upgrades, system monitoring, and documentation. Assist with iManage on boarding and off boarding processes for staff. Liaise with business professionals to gather application feedback and translate needs into actionable system enhancements. Act as a point of contact between business users and vendors for application issues or improvements Collaborate on projects involving … drive these jobs is obtained. Experience with 3rd Party Document Import Tools for scheduled document imports and custom imports e.g. To facilitate new client data or personnel on boarding. iManage Control Centre configuration and administration. Support and troubleshooting of iManage Client, Server, and 3rd Party toolsets, both remotely and in person. Experience of performing in-place upgrades of iManage Server More ❯
a law firm. This can be in Legal IT, Legal applications or Business Change, i.e. have a track record of the delivery of new legal software projects, such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms. This is also a chance to move more into project management as the … a critical thinker and challenge the norm* Excellent Stakeholder management experience* Waterfall and Agile experience* A track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms* Dig for information, and stakeholder management and find what is the best solution More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions ltd
operate as a subject matter expert others refer to. Some of the most important key skills and experience required: Experience with applications such as Lexis Nexis Interaction, Litera, Sitecore, iManage or others utilised in the sector, in addition to MS, Windows Server and other similar standard technologies You will demonstrate excellent confident interpersonal skills You must be skilled in PowerShell More ❯
Provide 1st/2nd line support for a team using Cloud PCs and Office 365 Troubleshoot display/screen issues, client event setups, and standard desktop problems Support with iManage, Intapp Time, Papercut, and Office365 applications Assist with laptop provisioning and iPhone support Respond to tickets with urgency target is meaningful response within 1 hour Collaborate closely with the More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Picture More
certifications encouraged and a clear path to senior engineering or architecture What you’ll be driving & the tech you’ll touch Take full technical ownership of core legal apps (iManage Cloud, Intapp Walls & Conflicts, Litera, BigHand, SharePoint, M365) and the growing GenAI suite Keep everything patched, secure and humming, acting as 2nd/3rd-line guru for complex issues Design More ❯
focused workshops. Develop business case for new investments as appropriate. Skills and Experience Required Ability to understand complex business problems and then identify and interpret business needs. Experience with iManage, Intapp and CRM products. Strong change management credentials. Exceptional stakeholder management and influencing skills, preferably in legal services, but will consider wider professional services. Proven Product Management experience with a More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
an experienced Application Analyst to join a leading international organisation in the legal and financial services sector. If you've worked closely with business critical systems like Contract Express, iManage and Intapp, and enjoy owning application processes end-to-end, without being deep in the code, this could be the ideal next step in your career. Application Analyst Responsibilities: Act … as a subject matter expert and super user across key business applications including Contract Express, iManage Work, and Intapp products Own application lifecycle management including upgrades, enhancements, change requests and documentation Coordinate and implement system changes, ensuring minimal disruption to business operations Collaborate with internal teams and third party vendors to manage configuration, updates and integration of tools Create and … working closely with technical teams and stakeholders across departments Participate in Agile ceremonies and collaborate effectively within a distributed team Application Analyst Requirements: Hands-on experience with Contract Express, iManage, and Intapp platforms is essential Strong understanding of application workflows, user support, and business process improvement Excellent documentation skills and experience managing release and change control processes Confident working across More ❯
We offer a flexible working policy that empowers iManage employees to balance work and well-being. We encourage two days per week in-office collaboration, offering opportunities to learn from peers in person, while also providing the flexibility needed for a meaningful work-life balance. Being a Senior AI Software Engineer at iManage Means... You are excited about using cutting … monitoring NLP and Gen AI applications in production as well as optimizing and improving the core document AI strategies. You will have the opportunity to be immersed within our iManage product suite and gain exposure to the full software development lifecycle. You will learn about our Artificial Intelligence (AI) products and work with fellow engineers and data scientists on projects … that empower me to balance personal time with professional commitments. Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By... Creating an inclusive environment where you’re encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market More ❯