Period
to 24 February 2018

The median annual salary for an IT Support was £38,750 in advertised job vacancies in Basingstoke during the 6 months to 24 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Hampshire > Basingstoke
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 63 64 81
Rank change year-on-year +1 +17 -24
Permanent jobs requiring an IT Support 42 36 13
As % of all permanent IT jobs advertised in Basingstoke 3.35% 3.69% 1.37%
As % of the Job Titles category 3.49% 3.82% 1.40%
Number of salaries quoted 38 36 7
Basingstoke median annual salary £38,750 £27,500 £31,500
Median salary % change year-on-year +40.91% -12.70% +40.00%
10th Percentile £21,375 £21,250 £27,550
90th Percentile £48,750 £40,000 £32,250
Hampshire median annual salary £22,000 £26,500 £24,000
% change year-on-year -16.98% +10.42% +4.35%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Basingstoke. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Basingstoke
Permanent vacancies in Basingstoke with a recognized job title 1,204 943 929
% of permanent IT jobs with a recognized job title 95.94% 96.62% 97.89%
Number of salaries quoted 1,047 836 812
Basingstoke median annual salary £47,500 £42,500 £45,000
Median salary % change year-on-year +11.76% -5.56% +12.50%
10th Percentile £31,000 £25,000 £28,125
90th Percentile £70,000 £62,500 £65,000
Hampshire median annual salary £41,000 £41,500 £42,500
% change year-on-year -1.20% -2.35% +6.25%

IT Support
Job Vacancy Trend in Basingstoke

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Basingstoke.

Job vacancy trend for IT Support in Basingstoke

IT Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Basingstoke.

Salary trend for IT Support in Basingstoke

IT Support
Salary Histogram in Basingstoke

The salary distribution of IT jobs citing IT Support in Basingstoke over the 6 months to 24 February 2018.

Salary histogram for IT Support in Basingstoke

IT Support Skill Set
Top 30 Co-occurring IT Skills in Basingstoke

For the 6 months to 24 February 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Basingstoke region featuring IT Support in the job title.

1 32 (76.19%) Windows
2 28 (66.67%) Active Directory
3 19 (45.24%) Windows Server
4 18 (42.86%) Office 365
5 13 (30.95%) Microsoft
6 12 (28.57%) Citrix
6 12 (28.57%) ERP
7 11 (26.19%) Windows Server 2012
8 10 (23.81%) Windows 7
8 10 (23.81%) Microsoft Azure
8 10 (23.81%) Windows 10
8 10 (23.81%) MS Exchange
9 9 (21.43%) CRM
9 9 (21.43%) ITIL
9 9 (21.43%) Firewall
9 9 (21.43%) Incident Management
10 8 (19.05%) SCCM
10 8 (19.05%) Sage
10 8 (19.05%) SAP
10 8 (19.05%) Sage X3
11 7 (16.67%) Exchange Server 2010
12 6 (14.29%) Windows Server 2008
13 5 (11.90%) SLA
13 5 (11.90%) LAN
13 5 (11.90%) ITIL Certification
13 5 (11.90%) Six Sigma
13 5 (11.90%) TQM
13 5 (11.90%) Stakeholder Management
13 5 (11.90%) WSUS
14 4 (9.52%) Legal

IT Support Skill Set
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (23.81%) MS Exchange
2 7 (16.67%) Exchange Server 2010
3 4 (9.52%) Exchange Server 2013
4 3 (7.14%) SharePoint
5 2 (4.76%) Exchange Server 2007
5 2 (4.76%) Skype for Business
Applications
1 4 (9.52%) Microsoft Office
2 3 (7.14%) Microsoft Project
Business Applications
1 8 (19.05%) Sage X3
Cloud Services
1 18 (42.86%) Office 365
2 10 (23.81%) Microsoft Azure
3 2 (4.76%) OneDrive
Communications & Networking
1 9 (21.43%) Firewall
2 5 (11.90%) LAN
3 3 (7.14%) WAN
4 2 (4.76%) Skype
5 1 (2.38%) DHCP
5 1 (2.38%) DNS
General
1 4 (9.52%) Legal
2 2 (4.76%) Telecoms
Miscellaneous
1 1 (2.38%) Driving Licence
1 1 (2.38%) Fat Client
1 1 (2.38%) Fintech
1 1 (2.38%) Thin Client
Operating Systems
1 32 (76.19%) Windows
2 19 (45.24%) Windows Server
3 11 (26.19%) Windows Server 2012
4 10 (23.81%) Windows 10
4 10 (23.81%) Windows 7
5 6 (14.29%) Windows Server 2008
6 4 (9.52%) Apple iOS
6 4 (9.52%) Windows 8
Processes & Methodologies
1 12 (28.57%) ERP
2 9 (21.43%) CRM
2 9 (21.43%) Incident Management
2 9 (21.43%) ITIL
3 5 (11.90%) Six Sigma
3 5 (11.90%) Stakeholder Management
3 5 (11.90%) TQM
4 3 (7.14%) Mentoring
4 3 (7.14%) Mobile Device Management
4 3 (7.14%) Root Cause Analysis
4 3 (7.14%) Service Desk Management
5 2 (4.76%) Disaster Recovery
5 2 (4.76%) Virtual Environments
6 1 (2.38%) ITIL V3
Programming Languages
1 4 (9.52%) C#
1 4 (9.52%) SQL
2 2 (4.76%) PowerShell
Qualifications
1 5 (11.90%) ITIL Certification
2 3 (7.14%) MCP
2 3 (7.14%) MCSE
2 3 (7.14%) Microsoft Certification
3 2 (4.76%) CCNA
3 2 (4.76%) Cisco Certification
3 2 (4.76%) DBS Check
3 2 (4.76%) MCITP
3 2 (4.76%) MCSA
Quality Assurance & Compliance
1 5 (11.90%) SLA
System Software
1 28 (66.67%) Active Directory
2 2 (4.76%) Hyper-V
2 2 (4.76%) VMware Infrastructure
Systems Management
1 8 (19.05%) SCCM
2 5 (11.90%) WSUS
3 2 (4.76%) SCOM
Vendors
1 13 (30.95%) Microsoft
2 12 (28.57%) Citrix
3 8 (19.05%) Sage
3 8 (19.05%) SAP
4 4 (9.52%) VMware
5 2 (4.76%) Cisco