1st/2nd Line Support Job Trends in Bedford

1st/2nd Line Support
Bedfordshire > Bedford

The median 1st/2nd Line Support salary in Bedford is £32,500 per year, according to job vacancies posted during the 6 months leading to 28 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 May 2026
Same period 2025 Same period 2024
Rank 25 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Support 1 0 0
As % of all permanent jobs in Bedford 0.49% - -
As % of the Job Titles category 0.53% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £31,250 - -
Median annual salary (50th Percentile) £32,500 - -
75th Percentile £33,750 - -
90th Percentile - - -
Bedfordshire median annual salary £32,500 - -

All Permanent IT Job Roles
Bedford

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Bedford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Bedford with a recognized job title 187 56 147
% of permanent jobs with a recognized job title 91.22% 91.80% 98.00%
Number of salaries quoted 155 25 127
10th Percentile £30,000 £38,000 £21,250
25th Percentile £32,250 £40,400 £29,750
Median annual salary (50th Percentile) £45,000 £53,000 £40,000
Median % change year-on-year -15.09% +32.50% -31.91%
75th Percentile £55,000 £78,750 £50,000
90th Percentile £67,500 £95,000 £60,500
Bedfordshire median annual salary £45,407 £50,967 £49,500
% change year-on-year -10.91% +2.96% -13.91%

1st/2nd Line Support
Job Vacancy Trend in Bedford

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Bedford.

1st/2nd Line Support job vacancy trend in Bedford

1st/2nd Line Support
Salary Trend in Bedford

Salary distribution trend for 1st/2nd Line Support job vacancies in Bedford.

Salary distribution trend for 1st/2nd Line Support job vacancies in Bedford

1st/2nd Line Support Skill Set
Top 16 Co-Occurring Skills & Capabilities in Bedford

For the 6 months to 28 May 2026, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Bedford region featuring 1st/2nd Line Support in the job title.

1 1 (100.00%) Customer Service
1 1 (100.00%) Firewall
1 1 (100.00%) LAN
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OneDrive
1 1 (100.00%) Proactive Monitoring
1 1 (100.00%) Sage
1 1 (100.00%) Service Delivery
1 1 (100.00%) SharePoint
1 1 (100.00%) TCP/IP
1 1 (100.00%) Terminal Server
1 1 (100.00%) WAN
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Bedford by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OneDrive
Communications & Networking
1 1 (100.00%) Firewall
1 1 (100.00%) LAN
1 1 (100.00%) TCP/IP
1 1 (100.00%) WAN
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Proactive Monitoring
1 1 (100.00%) Service Delivery
System Software
1 1 (100.00%) Terminal Server
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Sage