Period
to 24 November 2017

The median annual salary for a 2nd Line Support was £30,000 in advertised job vacancies in Bedford during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Bedfordshire > Bedford
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 28 - 74
Rank change year-on-year - +74 +6
Permanent jobs requiring a 2nd Line Support 14 0 1
As % of all permanent IT jobs advertised in Bedford 5.43% - 0.19%
As % of the Job Titles category 5.53% - 0.19%
Number of salaries quoted 14 0 1
Bedford median annual salary £30,000 - £27,500
Bedfordshire median annual salary £29,000 £23,500 £27,500
% change year-on-year +23.40% -14.55% +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bedford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Bedford
Permanent vacancies in Bedford with a recognized job title 253 348 530
% of permanent IT jobs with a recognized job title 98.06% 98.86% 98.51%
Number of salaries quoted 213 312 492
Bedford median annual salary £40,000 £40,000 £45,000
Median salary % change year-on-year - -11.11% +5.88%
10th Percentile £25,450 £27,500 £27,500
90th Percentile £61,250 £57,500 £60,250
Bedfordshire median annual salary £47,500 £49,000 £45,000
% change year-on-year -3.06% +8.89% +5.88%

2nd Line Support
Job Vacancy Trend in Bedford

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Bedford.

Job vacancy trend for 2nd Line Support in Bedford

2nd Line Support
Salary Trend in Bedford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Bedford.

Salary trend for 2nd Line Support in Bedford

2nd Line Support Skill Set
Top 21 Co-occurring IT Skills in Bedford

For the 6 months to 24 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bedford region featuring 2nd Line Support in the job title.

1 14 (100.00%) Windows
1 14 (100.00%) Active Directory
2 13 (92.86%) Windows 7
3 12 (85.71%) Office 365
3 12 (85.71%) Microsoft
4 11 (78.57%) ITIL
4 11 (78.57%) Windows Server 2008
5 10 (71.43%) Incident Management
5 10 (71.43%) Problem Management
5 10 (71.43%) MS Exchange
5 10 (71.43%) Change Management
5 10 (71.43%) Windows Server
6 2 (14.29%) Microsoft Office
6 2 (14.29%) Windows 10
7 1 (7.14%) Skype for Business
7 1 (7.14%) Windows Server 2012
7 1 (7.14%) Skype
7 1 (7.14%) CRM
7 1 (7.14%) Symantec
7 1 (7.14%) Backup Exec
7 1 (7.14%) Dynamics NAV

2nd Line Support Skill Set
Co-occurring IT Skills in Bedford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (71.43%) MS Exchange
2 1 (7.14%) Skype for Business
Applications
1 2 (14.29%) Microsoft Office
Business Applications
1 1 (7.14%) Dynamics NAV
Cloud Services
1 12 (85.71%) Office 365
Communications & Networking
1 1 (7.14%) Skype
Operating Systems
1 14 (100.00%) Windows
2 13 (92.86%) Windows 7
3 11 (78.57%) Windows Server 2008
4 10 (71.43%) Windows Server
5 2 (14.29%) Windows 10
6 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 11 (78.57%) ITIL
2 10 (71.43%) Change Management
2 10 (71.43%) Incident Management
2 10 (71.43%) Problem Management
3 1 (7.14%) CRM
System Software
1 14 (100.00%) Active Directory
Systems Management
1 1 (7.14%) Backup Exec
Vendors
1 12 (85.71%) Microsoft
2 1 (7.14%) Symantec