The median annual salary for a 2nd Line Support was £30,000 in advertised job vacancies in Bedford during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Second Line Support
Bedfordshire / Bedford
Rank 21 37 46
Rank change year-on-year +16 +9  
Permanent jobs requiring a 2nd Line Support 11 1 2
As % of all permanent IT jobs advertised in Bedford 8.27% 0.56% 0.72%
As % of the Job Titles category 8.53% 0.60% 0.74%
Number of salaries quoted 11 1 2
Median salary £30,000 £30,000 £16,000
Median salary % change year-on-year - +87.50%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Bedford. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Bedford
Permanent job vacancies with a job title containing a recognized job role 129 167 269
As % of all permanent IT job vacancies advertised in Bedford 96.99% 92.78% 96.42%
Number of salaries quoted 106 147 204
Median salary £35,000 £45,000 £42,500
Median salary % change year-on-year -22.22% +5.88%  
90% offered a salary of more than £24,000 £29,500 £27,500
10% offered a salary of more than £57,500 £65,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in Bedford

The job posting trend of jobs advertised in Bedford that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Bedford

2nd Line Support
Salary Trend in Bedford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Bedford.

Salary trend for 2nd Line Support in Bedford

2nd Line Support Skill Set
Top 30 Related IT Skills in Bedford

For the 6 months to 26 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bedford region featuring 2nd Line Support in the job title.

1 11 (100.00%) Windows
2 10 (90.91%) Active Directory
2 10 (90.91%) Windows 7
3 8 (72.73%) Office 365
3 8 (72.73%) Windows Server 2008
4 7 (63.64%) Microsoft
5 6 (54.55%) ITIL
5 6 (54.55%) Problem Management
5 6 (54.55%) Change Management
5 6 (54.55%) Incident Management
5 6 (54.55%) Windows Server
6 5 (45.45%) MS Excel
6 5 (45.45%) MS Exchange
7 3 (27.27%) VMware
7 3 (27.27%) SCCM
7 3 (27.27%) SCVMM
7 3 (27.27%) VMware Infrastructure
7 3 (27.27%) Windows Server 2012
7 3 (27.27%) Windows 10
7 3 (27.27%) Hyper-V
8 1 (9.09%) CMDB
8 1 (9.09%) Service Management
8 1 (9.09%) Android
8 1 (9.09%) Disaster Recovery
8 1 (9.09%) Firewall
8 1 (9.09%) Wireless
8 1 (9.09%) Finance
8 1 (9.09%) CCNA
8 1 (9.09%) Cisco Certification
8 1 (9.09%) Microsoft Certification

2nd Line Support Skill Set
Top Related IT Skills in Bedford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (45.45%) MS Exchange
Applications
1 5 (45.45%) MS Excel
Cloud Services
1 8 (72.73%) Office 365
Communications & Networking
1 1 (9.09%) Firewall
1 1 (9.09%) LAN
1 1 (9.09%) WAN
1 1 (9.09%) Wireless
General
1 1 (9.09%) Finance
Miscellaneous
1 1 (9.09%) CMDB
Operating Systems
1 11 (100.00%) Windows
2 10 (90.91%) Windows 7
3 8 (72.73%) Windows Server 2008
4 6 (54.55%) Windows Server
5 3 (27.27%) Windows 10
5 3 (27.27%) Windows Server 2012
6 1 (9.09%) Android
6 1 (9.09%) Mac OS X
Processes & Methodologies
1 6 (54.55%) Change Management
1 6 (54.55%) Incident Management
1 6 (54.55%) ITIL
1 6 (54.55%) Problem Management
2 1 (9.09%) Configuration Management
2 1 (9.09%) Disaster Recovery
2 1 (9.09%) Service Management
Qualifications
1 1 (9.09%) CCNA
1 1 (9.09%) Cisco Certification
1 1 (9.09%) ITIL Certification
1 1 (9.09%) MCP
1 1 (9.09%) MCSE
1 1 (9.09%) Microsoft Certification
System Software
1 10 (90.91%) Active Directory
2 3 (27.27%) Hyper-V
2 3 (27.27%) VMware Infrastructure
Systems Management
1 3 (27.27%) SCCM
1 3 (27.27%) SCVMM
Vendors
1 7 (63.64%) Microsoft
2 3 (27.27%) VMware
3 1 (9.09%) Apple