Period
to 25 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Bedford with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 25 July 2017 with a comparison to the same period in the previous 2 years.

Service Management
Bedfordshire > Bedford
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 35 57 73
Rank change year-on-year +22 +16 +28
Permanent jobs citing Service Management 14 2 1
As % of all permanent IT jobs advertised in Bedford 5.04% 0.52% 0.18%
As % of the Processes & Methodologies category 5.65% 0.57% 0.19%
Number of salaries quoted 14 1 1
Bedford median annual salary £50,000 £21,500 £57,500
Median salary % change year-on-year +132.56% -62.61% +109.09%
10th Percentile £36,975 £16,250 £53,750
90th Percentile £56,250 £26,750 £61,250
Bedfordshire median annual salary £50,000 £50,000 £45,000
% change year-on-year - +11.11% -

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bedford with a requirement for process and methodology skills.

Process & Methodology Skills
Bedford
Permanent job vacancies with a requirement for process and methodology skills 248 349 528
As % of all permanent IT job vacancies advertised in Bedford 89.21% 90.65% 92.47%
Number of salaries quoted 216 293 414
Bedford median annual salary £40,000 £42,500 £45,000
Median salary % change year-on-year -5.88% -5.56% +5.88%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £60,000 £56,125 £67,500
Bedfordshire median annual salary £47,500 £50,000 £45,000
% change year-on-year -5.00% +11.11% +5.88%

Service Management
Job Vacancy Trend in Bedford

Job postings citing Service Management as a percentage of all IT jobs advertised in Bedford.

Job vacancy trend for Service Management in Bedford

Service Management
Salary Trend in Bedford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Bedford.

Salary trend for Service Management in Bedford

Service Management
Salary Histogram in Bedford

The salary distribution of IT jobs citing Service Management in Bedford over the 6 months to 25 July 2017.

Salary histogram for Service Management in Bedford

For the 6 months to 25 July 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bedford region with a requirement for Service Management.

1 14 (100.00%) ITSM
2 13 (92.86%) ITIL
3 10 (71.43%) Workflow Management
3 10 (71.43%) Remedy
3 10 (71.43%) Workflow
3 10 (71.43%) Incident Management
3 10 (71.43%) Remedy ITSM
3 10 (71.43%) ServiceNow
3 10 (71.43%) People Management
4 3 (21.43%) Data Centre
4 3 (21.43%) Finance
4 3 (21.43%) Service Delivery
5 2 (14.29%) ITIL V3
6 1 (7.14%) Stakeholder Management
6 1 (7.14%) SLA
6 1 (7.14%) ITIL Certification

Service Management
Co-occurring IT Skills in Bedford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 10 (71.43%) Remedy ITSM
General
1 3 (21.43%) Finance
Job Titles
1 13 (92.86%) Service Manager
2 10 (71.43%) Service Desk Manager
3 3 (21.43%) Delivery Manager
3 3 (21.43%) Services Delivery Manager
4 1 (7.14%) Desktop Engineer
4 1 (7.14%) Desktop Manager
4 1 (7.14%) Desktop Support
4 1 (7.14%) IT Manager
4 1 (7.14%) IT Services Delivery Manager
4 1 (7.14%) IT Services Manager
Miscellaneous
1 3 (21.43%) Data Centre
Processes & Methodologies
1 14 (100.00%) ITSM
2 13 (92.86%) ITIL
3 10 (71.43%) Incident Management
3 10 (71.43%) People Management
3 10 (71.43%) Workflow
3 10 (71.43%) Workflow Management
4 3 (21.43%) Service Delivery
5 2 (14.29%) ITIL V3
6 1 (7.14%) Stakeholder Management
Qualifications
1 1 (7.14%) ITIL Certification
Quality Assurance & Compliance
1 1 (7.14%) SLA
Vendors
1 10 (71.43%) Remedy
1 10 (71.43%) ServiceNow