Period
to 25 July 2017

The median annual salary for a 2nd Line Support Analyst was £23,000 in advertised job vacancies in Bedfordshire during the 6 months to 25 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
East of England > Bedfordshire
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 100 - 131
Rank change year-on-year - +131 +25
Permanent jobs requiring a 2nd Line Support Analyst 5 0 8
As % of all permanent IT jobs advertised in Bedfordshire 0.38% - 0.36%
As % of the Job Titles category 0.39% - 0.37%
Number of salaries quoted 5 0 8
Bedfordshire median annual salary £23,000 - £26,000
10th Percentile £21,500 - £24,000
90th Percentile £24,800 - £28,225
East of England median annual salary £27,000 £26,000 £27,000
% change year-on-year +3.85% -3.70% +5.88%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Bedfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Bedfordshire
Permanent job vacancies with a job title containing a recognized job role 1284 1633 2176
As % of all permanent IT job vacancies advertised in Bedfordshire 97.27% 94.18% 97.36%
Number of salaries quoted 958 1397 1775
Bedfordshire median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% +6.11%
10th Percentile £27,500 £27,750 £26,250
90th Percentile £67,500 £75,000 £67,500
East of England median annual salary £45,000 £44,275 £42,500
% change year-on-year +1.64% +4.18% +6.25%

2nd Line Support Analyst
Job Vacancy Trend in Bedfordshire

Job postings that featured 2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for 2nd Line Support Analyst in Bedfordshire

2nd Line Support Analyst
Salary Trend in Bedfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Bedfordshire.

Salary trend for 2nd Line Support Analyst in Bedfordshire

2nd Line Support Analyst
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Bedfordshire region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dunstable - 1 £25,000 -
2nd Line Support Analyst
East of England

2nd Line Support Analyst Skill Set
Top 26 Co-occurring IT Skills in Bedfordshire

For the 6 months to 25 July 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bedfordshire region featuring 2nd Line Support Analyst in the job title.

1 4 (80.00%) Active Directory
2 3 (60.00%) Incident Management
3 2 (40.00%) QA
3 2 (40.00%) PowerShell
3 2 (40.00%) Windows Server 2008
3 2 (40.00%) Hyper-V
3 2 (40.00%) Windows 7
3 2 (40.00%) Office 365
3 2 (40.00%) Analytical Skills
3 2 (40.00%) Windows 10
3 2 (40.00%) Windows Server
3 2 (40.00%) Microsoft
3 2 (40.00%) EPoS
3 2 (40.00%) SQL
3 2 (40.00%) Windows
3 2 (40.00%) ERP
3 2 (40.00%) MS Exchange
3 2 (40.00%) LAN
3 2 (40.00%) WAN
3 2 (40.00%) DHCP
3 2 (40.00%) DNS
4 1 (20.00%) SLA
4 1 (20.00%) ITIL
4 1 (20.00%) Service Delivery
4 1 (20.00%) Finance
4 1 (20.00%) Fintech

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) MS Exchange
Cloud Services
1 2 (40.00%) Office 365
Communications & Networking
1 2 (40.00%) DHCP
1 2 (40.00%) DNS
1 2 (40.00%) LAN
1 2 (40.00%) WAN
General
1 1 (20.00%) Finance
Miscellaneous
1 2 (40.00%) Analytical Skills
1 2 (40.00%) EPoS
2 1 (20.00%) Fintech
Operating Systems
1 2 (40.00%) Windows
1 2 (40.00%) Windows 10
1 2 (40.00%) Windows 7
1 2 (40.00%) Windows Server
1 2 (40.00%) Windows Server 2008
Processes & Methodologies
1 3 (60.00%) Incident Management
2 2 (40.00%) ERP
3 1 (20.00%) ITIL
3 1 (20.00%) Service Delivery
Programming Languages
1 2 (40.00%) PowerShell
1 2 (40.00%) SQL
Quality Assurance & Compliance
1 2 (40.00%) QA
2 1 (20.00%) SLA
System Software
1 4 (80.00%) Active Directory
2 2 (40.00%) Hyper-V
Vendors
1 2 (40.00%) Microsoft