Period
to 20 November 2017

The median annual salary for a 3rd Line Support was £37,500 in advertised job vacancies in Berkshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
South East > Berkshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 213 217 254
Rank change year-on-year +4 +37 -49
Permanent jobs requiring a 3rd Line Support 43 86 87
As % of all permanent IT jobs advertised in Berkshire 0.68% 1.00% 0.79%
As % of the Job Titles category 0.71% 1.05% 0.82%
Number of salaries quoted 37 74 69
Berkshire median annual salary £37,500 £42,500 £37,000
Median salary % change year-on-year -11.76% +14.86% -2.63%
10th Percentile £27,950 £27,250 £29,600
90th Percentile £49,350 £50,875 £47,500
South East median annual salary £35,000 £35,500 £38,500
% change year-on-year -1.41% -7.79% +6.94%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 6015 8216 10616
% of permanent IT jobs with a recognized job title 95.51% 95.63% 96.02%
Number of salaries quoted 4820 6441 8430
Berkshire median annual salary £47,500 £50,000 £48,000
Median salary % change year-on-year -5.00% +4.17% +6.67%
10th Percentile £26,250 £28,000 £26,500
90th Percentile £73,750 £73,750 £71,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

3rd Line Support
Job Vacancy Trend in Berkshire

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for 3rd Line Support in Berkshire

3rd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Berkshire.

Salary trend for 3rd Line Support in Berkshire

3rd Line Support
Salary Histogram in Berkshire

The salary distribution of IT jobs citing 3rd Line Support in Berkshire over the 6 months to 20 November 2017.

Salary histogram for 3rd Line Support in Berkshire

3rd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Berkshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +7 15 £47,500 +15.15%
Bracknell +3 9 £35,000 +2.94%
Maidenhead +26 5 £37,500 -34.78%
Slough +3 5 £37,500 +3.45%
Newbury -13 3 £29,500 - 1
Wokingham +6 1 £30,000 -20.00%
3rd Line Support
South East

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 20 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 3rd Line Support in the job title.

1 31 (72.09%) Windows
2 23 (53.49%) Windows Server
3 19 (44.19%) SQL
4 18 (41.86%) Active Directory
5 17 (39.53%) SQL Server
5 17 (39.53%) Backup Exec
6 16 (37.21%) MS Exchange
6 16 (37.21%) Windows Server 2012
7 15 (34.88%) Microsoft
8 14 (32.56%) Cisco
9 13 (30.23%) Veeam
9 13 (30.23%) VMware
10 11 (25.58%) Clustering
10 11 (25.58%) Windows Server 2008
10 11 (25.58%) ITIL
11 10 (23.26%) Office 365
12 9 (20.93%) Exchange Server 2010
12 9 (20.93%) SLA
13 8 (18.60%) Service Delivery
13 8 (18.60%) SCCM
13 8 (18.60%) Symantec
13 8 (18.60%) LAN
13 8 (18.60%) Symantec Enterprise Vault
13 8 (18.60%) VMware ESXi
13 8 (18.60%) Microsoft Azure
14 7 (16.28%) HP
14 7 (16.28%) Change Management
15 6 (13.95%) Firewall
15 6 (13.95%) Juniper
15 6 (13.95%) WAN

3rd Line Support Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (37.21%) MS Exchange
2 9 (20.93%) Exchange Server 2010
3 5 (11.63%) Exchange Server 2013
4 2 (4.65%) Exchange Server 2007
4 2 (4.65%) IIS
4 2 (4.65%) SharePoint
5 1 (2.33%) Apache
5 1 (2.33%) Documentum
5 1 (2.33%) Tomcat
Applications
1 1 (2.33%) Microsoft Office
Business Applications
1 1 (2.33%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 10 (23.26%) Office 365
2 8 (18.60%) Microsoft Azure
3 4 (9.30%) SaaS
4 2 (4.65%) Amazon AWS
5 1 (2.33%) Mimecast
Communications & Networking
1 8 (18.60%) LAN
2 6 (13.95%) Firewall
2 6 (13.95%) WAN
3 5 (11.63%) Internet
4 4 (9.30%) SAN
4 4 (9.30%) VoIP
4 4 (9.30%) VPN
5 3 (6.98%) DHCP
5 3 (6.98%) DNS
5 3 (6.98%) TCP/IP
6 2 (4.65%) Cisco IPT
6 2 (4.65%) H.323
6 2 (4.65%) IP Telephony
6 2 (4.65%) MGCP
6 2 (4.65%) SMS
6 2 (4.65%) Telepresence
6 2 (4.65%) Unified Communications
6 2 (4.65%) Wireless
6 2 (4.65%) WLAN
7 1 (2.33%) NAS
Database & Business Intelligence
1 17 (39.53%) SQL Server
2 3 (6.98%) SQL Server 2012
2 3 (6.98%) SQL Server 2014
2 3 (6.98%) SQL Server Reporting Services
3 2 (4.65%) SQL Server Integration Services
4 1 (2.33%) Crystal Reports
4 1 (2.33%) SQL Server 2008
General
1 4 (9.30%) Finance
2 2 (4.65%) Pharmaceutical
2 2 (4.65%) Retail
2 2 (4.65%) Telecoms
3 1 (2.33%) Electronics
3 1 (2.33%) Manufacturing
3 1 (2.33%) Marketing
Libraries, Frameworks & Software Standards
1 5 (11.63%) .NET
Miscellaneous
1 11 (25.58%) Clustering
2 6 (13.95%) Hybrid Cloud
3 3 (6.98%) Virtual Team
4 2 (4.65%) Mobile App
5 1 (2.33%) Client/Server
5 1 (2.33%) EPoS
5 1 (2.33%) Management Information System
5 1 (2.33%) Video Conferencing
Operating Systems
1 31 (72.09%) Windows
2 23 (53.49%) Windows Server
3 16 (37.21%) Windows Server 2012
4 11 (25.58%) Windows Server 2008
5 2 (4.65%) Windows 2000 Server
5 2 (4.65%) Windows XP
6 1 (2.33%) Android
6 1 (2.33%) Linux
6 1 (2.33%) Unix
6 1 (2.33%) Windows 7
6 1 (2.33%) Windows 8
6 1 (2.33%) Windows Server 2003
Processes & Methodologies
1 11 (25.58%) ITIL
2 8 (18.60%) Service Delivery
3 7 (16.28%) Change Management
4 6 (13.95%) Service Delivery Management
4 6 (13.95%) Virtual Environments
5 5 (11.63%) Disaster Recovery
6 4 (9.30%) CRM
6 4 (9.30%) PRINCE2
6 4 (9.30%) Project Management
7 3 (6.98%) Capacity Management
7 3 (6.98%) Capacity Planning
7 3 (6.98%) Mobile Device Management
7 3 (6.98%) Network Management
7 3 (6.98%) Product Management
8 2 (4.65%) Creative Thinking
8 2 (4.65%) Cybersecurity
8 2 (4.65%) QMS
9 1 (2.33%) Data Protection
9 1 (2.33%) Digital Marketing
9 1 (2.33%) Test Scripting
Programming Languages
1 19 (44.19%) SQL
2 5 (11.63%) C++
3 4 (9.30%) C
3 4 (9.30%) Java
4 3 (6.98%) T-SQL
5 1 (2.33%) JavaScript
5 1 (2.33%) PowerShell
5 1 (2.33%) Python
Qualifications
1 5 (11.63%) VERITAS Certified Professional (VCP)
1 5 (11.63%) VMware Certified Professional (VCP)
2 3 (6.98%) Degree
2 3 (6.98%) PMI Certification
2 3 (6.98%) PMP
3 2 (4.65%) CCNP
3 2 (4.65%) CCNP Voice
3 2 (4.65%) Cisco Certification
4 1 (2.33%) DV Cleared
4 1 (2.33%) MCP
4 1 (2.33%) MCSE
4 1 (2.33%) Microsoft Certification
4 1 (2.33%) SC Cleared
4 1 (2.33%) Security Cleared
Quality Assurance & Compliance
1 9 (20.93%) SLA
2 3 (6.98%) QA
3 1 (2.33%) HL7
3 1 (2.33%) Sarbanes-Oxley
System Software
1 18 (41.86%) Active Directory
2 8 (18.60%) VMware ESXi
3 2 (4.65%) Hyper-V
4 1 (2.33%) VMware Infrastructure
4 1 (2.33%) XenApp
Systems Management
1 17 (39.53%) Backup Exec
2 8 (18.60%) SCCM
2 8 (18.60%) Symantec Enterprise Vault
3 5 (11.63%) Symantec Endpoint Protection
3 5 (11.63%) Tivoli Storage Manager
3 5 (11.63%) vCenter Server
4 2 (4.65%) Cisco CME
4 2 (4.65%) Cisco UCCX
5 1 (2.33%) AirWatch
5 1 (2.33%) WSUS
Vendors
1 15 (34.88%) Microsoft
2 14 (32.56%) Cisco
3 13 (30.23%) Veeam
3 13 (30.23%) VMware
4 8 (18.60%) Symantec
5 7 (16.28%) HP
6 6 (13.95%) Juniper
7 5 (11.63%) Altiris
7 5 (11.63%) F5
7 5 (11.63%) Forcepoint
7 5 (11.63%) Veritas
8 3 (6.98%) Citrix
9 2 (4.65%) Aruba
9 2 (4.65%) Avaya
9 2 (4.65%) Brocade
9 2 (4.65%) CheckPoint
9 2 (4.65%) Fortinet
9 2 (4.65%) Foundry
9 2 (4.65%) Infoblox
9 2 (4.65%) NetApp