3rd Line Support Jobs in the South East

Third Line Support
England > South East

The median Third Line Support salary in the South East is £40,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 254 267 432
Rank change year-on-year +13 +165 -61
Permanent jobs requiring a 3rd Line Support 100 94 78
As % of all permanent jobs advertised in the South East 0.66% 0.81% 0.35%
As % of the Job Titles category 0.70% 0.89% 0.37%
Number of salaries quoted 89 81 74
10th Percentile £31,250 £34,250 £30,725
25th Percentile £31,500 £35,400 £32,000
Median annual salary (50th Percentile) £40,000 £40,000 £42,500
Median % change year-on-year - -5.88% +8.97%
75th Percentile £43,750 £47,500 £49,500
90th Percentile £45,250 £55,000 £53,750
England median annual salary £40,000 £40,000 £42,500
% change year-on-year - -5.88% +6.25%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 14,224 10,599 21,077
% of permanent jobs with a recognized job title 94.24% 91.47% 95.52%
Number of salaries quoted 9,733 7,232 12,510
10th Percentile £29,000 £30,000 £30,000
25th Percentile £37,500 £40,000 £40,463
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £70,000 £70,000
90th Percentile £80,000 £83,750 £82,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

3rd Line Support
Job Vacancy Trend in the South East

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for 3rd Line Support in the South East

3rd Line Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing 3rd Line Support in the South East.

Salary trend for 3rd Line Support in the South East

3rd Line Support
Salary Histogram in the South East

Salary distribution for jobs citing 3rd Line Support in the South East over the 6 months to 26 July 2024.

Salary histogram for 3rd Line Support in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +26 40 £42,000 +12.00% 2
Oxfordshire +10 32 £42,000 +5.00% 1
Kent +11 27 £33,250 -16.88% 2
Hampshire -33 22 £34,000 -28.42% 3
Surrey -32 9 £32,500 -23.53% 2
Berkshire -5 4 £46,500 +31.36%
Buckinghamshire - 4 £41,250 - 1
East Sussex +20 2 £43,750 +9.38%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 26 July 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring 3rd Line Support in the job title.

1 78 (78.00%) Windows
2 68 (68.00%) Microsoft 365
3 67 (67.00%) Microsoft
4 58 (58.00%) Firewall
5 57 (57.00%) Active Directory
6 45 (45.00%) VMware
7 41 (41.00%) VMware Infrastructure
8 39 (39.00%) Windows Server
9 37 (37.00%) Social Skills
9 37 (37.00%) Azure
10 35 (35.00%) Citrix
11 33 (33.00%) SQL
12 30 (30.00%) SQL Server
12 30 (30.00%) Microsoft Exchange
13 29 (29.00%) SharePoint
13 29 (29.00%) ITIL
13 29 (29.00%) Veeam
14 27 (27.00%) Wi-Fi
15 26 (26.00%) Problem-Solving
16 25 (25.00%) Hyper-V
16 25 (25.00%) Degree
17 24 (24.00%) Cisco
18 22 (22.00%) Microsoft Office
19 18 (18.00%) Microsoft Intune
20 17 (17.00%) Cisco Certification
21 16 (16.00%) DNS
21 16 (16.00%) Replication
21 16 (16.00%) Cybersecurity
21 16 (16.00%) OneDrive
22 15 (15.00%) Windows 10

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (30.00%) Microsoft Exchange
2 29 (29.00%) SharePoint
3 4 (4.00%) Exchange Server 2000
Applications
1 22 (22.00%) Microsoft Office
2 12 (12.00%) Microsoft Excel
Cloud Services
1 68 (68.00%) Microsoft 365
2 37 (37.00%) Azure
3 16 (16.00%) OneDrive
4 10 (10.00%) Entra ID
5 4 (4.00%) IaaS
6 2 (2.00%) AWS
7 1 (1.00%) Azure Sentinel
7 1 (1.00%) SaaS
Communications & Networking
1 58 (58.00%) Firewall
2 27 (27.00%) Wi-Fi
3 16 (16.00%) DNS
4 15 (15.00%) DHCP
5 13 (13.00%) WAN
6 12 (12.00%) LAN
7 10 (10.00%) TCP/IP
7 10 (10.00%) VPN
8 9 (9.00%) Wireless
9 8 (8.00%) VLAN
10 5 (5.00%) FTP
10 5 (5.00%) Remote Desktop
10 5 (5.00%) SAN
11 4 (4.00%) BGP
11 4 (4.00%) Fibre Channel
11 4 (4.00%) IPsec
11 4 (4.00%) OSPF
12 3 (3.00%) Cisco ASA
12 3 (3.00%) Cisco Firepower
12 3 (3.00%) Cisco Nexus
Database & Business Intelligence
1 30 (30.00%) SQL Server
2 8 (8.00%) Amazon RDS
Development Applications
1 1 (1.00%) Hudson
General
1 37 (37.00%) Social Skills
2 14 (14.00%) Analytical Skills
2 14 (14.00%) Documentation Skills
3 11 (11.00%) Law
4 5 (5.00%) Games
5 2 (2.00%) Finance
5 2 (2.00%) Legal
5 2 (2.00%) Manufacturing
5 2 (2.00%) Organisational Skills
5 2 (2.00%) Pharmaceutical
5 2 (2.00%) Retail
6 1 (1.00%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.00%) 802.1X
2 1 (1.00%) Web Services
Miscellaneous
1 16 (16.00%) Replication
2 9 (9.00%) Client/Server
3 8 (8.00%) Self-Motivation
4 6 (6.00%) Driving Licence
5 5 (5.00%) Low-Code
5 5 (5.00%) Management Information System
6 4 (4.00%) Clustering
7 2 (2.00%) EPoS
7 2 (2.00%) Smartphone
8 1 (1.00%) Video Conferencing
Operating Systems
1 78 (78.00%) Windows
2 39 (39.00%) Windows Server
3 15 (15.00%) Windows 10
4 7 (7.00%) Windows 8
5 5 (5.00%) Android
5 5 (5.00%) Apple iOS
5 5 (5.00%) Windows 7
6 2 (2.00%) Mac OS X
6 2 (2.00%) Windows Server 2016
6 2 (2.00%) Windows XP
7 1 (1.00%) Linux
7 1 (1.00%) Mac OS
7 1 (1.00%) Windows Server 2012
7 1 (1.00%) Windows Server 2019
Processes & Methodologies
1 29 (29.00%) ITIL
2 26 (26.00%) Problem-Solving
3 16 (16.00%) Cybersecurity
4 14 (14.00%) Change Control
4 14 (14.00%) Multi-Factor Authentication
4 14 (14.00%) Project Management
5 12 (12.00%) Mentoring
6 11 (11.00%) Incident Management
6 11 (11.00%) Proactive Maintenance
6 11 (11.00%) Process Improvement
7 10 (10.00%) Customer Service
7 10 (10.00%) Performance Optimisation
7 10 (10.00%) Strategic Planning
8 9 (9.00%) Time Management
9 8 (8.00%) Problem Management
10 6 (6.00%) Logistics
10 6 (6.00%) Migration
11 5 (5.00%) Agile
11 5 (5.00%) Service Delivery
11 5 (5.00%) Service Management
Programming Languages
1 33 (33.00%) SQL
2 7 (7.00%) PowerShell
Qualifications
1 25 (25.00%) Degree
2 17 (17.00%) Cisco Certification
3 15 (15.00%) CCNP
4 11 (11.00%) Microsoft Certification
5 10 (10.00%) MCSE
6 5 (5.00%) Azure Certification
6 5 (5.00%) Security Cleared
7 4 (4.00%) CCNA
7 4 (4.00%) DBS Check
7 4 (4.00%) ITIL Foundation Certificate
8 3 (3.00%) MCP
8 3 (3.00%) Network+ Certification
8 3 (3.00%) SC Cleared
9 2 (2.00%) CompTIA Security+
9 2 (2.00%) Computer Science Degree
10 1 (1.00%) JNCIA
Quality Assurance & Compliance
1 5 (5.00%) QA
2 2 (2.00%) ISO/IEC 27001
2 2 (2.00%) NIST
System Software
1 57 (57.00%) Active Directory
2 41 (41.00%) VMware Infrastructure
3 25 (25.00%) Hyper-V
4 5 (5.00%) Virtual Desktop
4 5 (5.00%) VirtualBox
4 5 (5.00%) XenApp
4 5 (5.00%) XenDesktop
5 4 (4.00%) Terminal Services
6 1 (1.00%) Firmware
6 1 (1.00%) VMware ESXi
Systems Management
1 18 (18.00%) Microsoft Intune
2 9 (9.00%) SCCM
3 5 (5.00%) SCOM
4 4 (4.00%) Active Directory Federation Services
4 4 (4.00%) Microsoft Clustering
5 1 (1.00%) Dell DRAC
5 1 (1.00%) NetBackup
5 1 (1.00%) ZENworks
Vendors
1 67 (67.00%) Microsoft
2 45 (45.00%) VMware
3 35 (35.00%) Citrix
4 29 (29.00%) Veeam
5 24 (24.00%) Cisco
6 5 (5.00%) Meraki
7 4 (4.00%) Draytek
8 3 (3.00%) Dell
8 3 (3.00%) HP
8 3 (3.00%) Juniper
9 2 (2.00%) F5
10 1 (1.00%) Acronis
10 1 (1.00%) Apple
10 1 (1.00%) Datto
10 1 (1.00%) McAfee
10 1 (1.00%) Sophos
10 1 (1.00%) WatchGuard