3rd Line Support Jobs in the South East

Third Line Support
England > South East

The median Third Line Support salary in the South East is £41,500 per year, according to job vacancies posted during the 6 months leading to 17 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 Jul 2025
Same period 2024 Same period 2023
Rank 263 249 267
Rank change year-on-year -14 +18 +176
Permanent jobs requiring a 3rd Line Support 55 132 91
As % of all permanent jobs advertised in the South East 0.54% 0.79% 0.76%
As % of the Job Titles category 0.60% 0.83% 0.83%
Number of salaries quoted 55 121 79
10th Percentile £35,800 £31,250 £34,150
25th Percentile £37,000 £32,500 £35,400
Median annual salary (50th Percentile) £41,500 £39,500 £40,000
Median % change year-on-year +5.06% -1.25% -
75th Percentile £47,250 £43,750 £47,500
90th Percentile £47,400 £46,250 £55,000
England median annual salary £43,250 £40,000 £40,000
% change year-on-year +8.13% - -5.88%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 9,161 15,827 10,955
% of permanent jobs with a recognized job title 89.76% 94.25% 91.09%
Number of salaries quoted 5,062 11,118 7,459
10th Percentile £28,500 £28,000 £30,000
25th Percentile £37,500 £36,500 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £69,152 £65,000 £71,250
90th Percentile £78,750 £78,750 £85,000
England median annual salary £55,000 £54,000 £60,000
% change year-on-year +1.85% -10.00% -

3rd Line Support
Job Vacancy Trend in the South East

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for 3rd Line Support in the South East

3rd Line Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing 3rd Line Support in the South East.

Salary trend for 3rd Line Support in the South East

3rd Line Support
Salary Histogram in the South East

Salary distribution for jobs citing 3rd Line Support in the South East over the 6 months to 17 July 2025.

Salary histogram for 3rd Line Support in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 6 months to 17 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +3 21 £41,500 -1.19% 6
West Sussex - 14 £46,500 - 1
Oxfordshire +15 13 £41,500 -1.19% 6
Hampshire +45 12 £37,000 +2.78% 3
Buckinghamshire +26 8 £37,500 -9.09%
Kent +9 6 £42,500 +26.87% 2
Surrey +40 2 £40,000 +23.08% 4
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 17 July 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring 3rd Line Support in the job title.

1 47 (85.45%) Windows
2 42 (76.36%) Microsoft
3 36 (65.45%) Social Skills
4 35 (63.64%) Firewall
4 35 (63.64%) Microsoft 365
5 32 (58.18%) Azure
6 27 (49.09%) Windows Server
7 26 (47.27%) Microsoft Exchange
8 24 (43.64%) Active Directory
9 23 (41.82%) Microsoft Intune
10 19 (34.55%) Hyper-V
10 19 (34.55%) Problem-Solving
11 18 (32.73%) AWS
11 18 (32.73%) VLAN
12 17 (30.91%) ITIL
13 14 (25.45%) DNS
14 13 (23.64%) WAN
14 13 (23.64%) DHCP
14 13 (23.64%) VMware
14 13 (23.64%) VMware Infrastructure
15 12 (21.82%) Replication
15 12 (21.82%) Exchange Server 2013
15 12 (21.82%) Wi-Fi
15 12 (21.82%) TCP/IP
15 12 (21.82%) LAN
15 12 (21.82%) Cisco
15 12 (21.82%) SAN
15 12 (21.82%) Internet
16 11 (20.00%) arcserve
16 11 (20.00%) Migration

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (47.27%) Microsoft Exchange
2 12 (21.82%) Exchange Server 2013
3 6 (10.91%) SharePoint
4 1 (1.82%) Office Communications Server
4 1 (1.82%) SharePoint 2010
4 1 (1.82%) Skype for Business
Applications
1 4 (7.27%) Microsoft Office
Cloud Services
1 35 (63.64%) Microsoft 365
2 32 (58.18%) Azure
3 18 (32.73%) AWS
4 9 (16.36%) Entra ID
5 2 (3.64%) Mimecast
6 1 (1.82%) OneDrive
Communications & Networking
1 35 (63.64%) Firewall
2 18 (32.73%) VLAN
3 14 (25.45%) DNS
4 13 (23.64%) DHCP
4 13 (23.64%) WAN
5 12 (21.82%) Internet
5 12 (21.82%) LAN
5 12 (21.82%) SAN
5 12 (21.82%) TCP/IP
5 12 (21.82%) Wi-Fi
6 7 (12.73%) VPN
7 4 (7.27%) VoIP
7 4 (7.27%) VoLTE
7 4 (7.27%) Wireshark
8 3 (5.45%) STUN
9 1 (1.82%) SD-WAN
9 1 (1.82%) Wireless
Database & Business Intelligence
1 1 (1.82%) Amazon RDS
General
1 36 (65.45%) Social Skills
2 9 (16.36%) Analytical Skills
3 7 (12.73%) Telecoms
4 1 (1.82%) Advertising
4 1 (1.82%) Banking
4 1 (1.82%) Finance
4 1 (1.82%) Legal
4 1 (1.82%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (7.27%) FreeSWITCH
1 4 (7.27%) Node.js
Miscellaneous
1 12 (21.82%) Replication
2 9 (16.36%) Self-Motivation
3 3 (5.45%) Management Information System
4 1 (1.82%) Clustering
4 1 (1.82%) Driving Licence
4 1 (1.82%) Smartphone
4 1 (1.82%) Team-Oriented Environment
4 1 (1.82%) Video Conferencing
Operating Systems
1 47 (85.45%) Windows
2 27 (49.09%) Windows Server
3 8 (14.55%) Linux
4 6 (10.91%) Windows 10
5 2 (3.64%) Android
5 2 (3.64%) Apple iOS
6 1 (1.82%) Mac OS
6 1 (1.82%) Windows Server 2016
6 1 (1.82%) Windows Server 2019
Processes & Methodologies
1 19 (34.55%) Problem-Solving
2 17 (30.91%) ITIL
3 11 (20.00%) Agile
3 11 (20.00%) Business Continuity
3 11 (20.00%) Information Security
3 11 (20.00%) Knowledge Transfer
3 11 (20.00%) Migration
4 9 (16.36%) Continuous Improvement
4 9 (16.36%) Customer Service
5 7 (12.73%) Mentoring
6 5 (9.09%) Business Intelligence
6 5 (9.09%) Coaching
6 5 (9.09%) Proactive Maintenance
6 5 (9.09%) Proactive Monitoring
7 4 (7.27%) Collaborative Working
7 4 (7.27%) Computer Science
7 4 (7.27%) Roadmaps
8 3 (5.45%) Infrastructure Management
8 3 (5.45%) Network Management
8 3 (5.45%) Root Cause Analysis
Programming Languages
1 1 (1.82%) SQL
Qualifications
1 4 (7.27%) Azure Certification
1 4 (7.27%) CCNP
1 4 (7.27%) Cisco Certification
1 4 (7.27%) Computer Science Degree
1 4 (7.27%) Degree
1 4 (7.27%) Microsoft Certification
2 3 (5.45%) ITIL Foundation Certificate
3 1 (1.82%) DV Cleared
3 1 (1.82%) SC Cleared
3 1 (1.82%) Security Cleared
Quality Assurance & Compliance
1 11 (20.00%) Cyber Essentials
1 11 (20.00%) Cyber Essentials PLUS
1 11 (20.00%) ISO/IEC 27001
System Software
1 24 (43.64%) Active Directory
2 19 (34.55%) Hyper-V
3 13 (23.64%) VMware Infrastructure
4 3 (5.45%) Firmware
5 1 (1.82%) ISA Server
5 1 (1.82%) Microsoft Virtual Server
5 1 (1.82%) Virtual Desktop
5 1 (1.82%) Virtual Servers
5 1 (1.82%) VMware ESXi
Systems Management
1 23 (41.82%) Microsoft Intune
2 11 (20.00%) SCCM
Vendors
1 42 (76.36%) Microsoft
2 13 (23.64%) VMware
3 12 (21.82%) Cisco
4 11 (20.00%) arcserve
4 11 (20.00%) Meraki
5 2 (3.64%) Sophos
5 2 (3.64%) Veeam
6 1 (1.82%) Barracuda Networks
6 1 (1.82%) Citrix
6 1 (1.82%) Dell
6 1 (1.82%) HP
6 1 (1.82%) Ubiquiti