The median annual salary for a 3rd Line Support was £35,000 in advertised job vacancies in the South East during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England / South East
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 280 261 282
Rank change year-on-year -19 +21  
Permanent jobs requiring a 3rd Line Support 108 190 214
As % of all permanent IT jobs advertised in the South East 0.75% 1.04% 1.00%
As % of the Job Titles category 0.77% 1.08% 1.03%
Number of salaries quoted 92 175 179
Median salary £35,000 £37,500 £38,500
Median salary % change year-on-year -6.66% -2.59%  
90% offered a salary of more than £28,500 £29,500 £27,500
10% offered a salary of more than £47,250 £46,500 £50,000
UK excluding London median salary £35,000 £34,143 £36,000
% change year-on-year +2.51% -5.15%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 13991 17674 20705
As % of all permanent IT job vacancies advertised in the South East 96.62% 96.97% 97.17%
Number of salaries quoted 11722 15033 16859
Median salary £43,000 £44,000 £42,500
Median salary % change year-on-year -2.27% +3.52%  
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in the South East.

Salary trend for 3rd Line Support in the South East

3rd Line Support
Salary Histogram in the South East

The salary distribution of IT jobs citing 3rd Line Support in the South East over the 3 months to 25 June 2017.

Salary histogram for 3rd Line Support in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire +20 21 £35,000 +1.44% 4
Berkshire +8 21 £38,125 +3.04% 3
Surrey +7 14 £35,000 -12.50% 1
Kent +7 13 £32,500 +5.69% 1
West Sussex +2 13 £31,000 -33.33% 1
Hampshire -23 10 £36,000 -2.04%
Buckinghamshire -9 8 £32,500 -21.68% 3
Middlesex - 5 £35,000 -
East Sussex +14 3 £24,500 -42.35%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 25 June 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 3rd Line Support in the job title.

1 182 (80.18%) Windows
2 153 (67.40%) Active Directory
3 133 (58.59%) Windows Server
4 104 (45.81%) VMware
5 92 (40.53%) Microsoft
6 80 (35.24%) MS Exchange
6 80 (35.24%) Windows Server 2012
7 79 (34.80%) Office 365
8 72 (31.72%) VMware Infrastructure
9 70 (30.84%) Cisco
10 63 (27.75%) Firewall
10 63 (27.75%) Hyper-V
11 60 (26.43%) Windows Server 2008
12 58 (25.55%) SQL Server
13 57 (25.11%) SQL
14 50 (22.03%) SCCM
15 48 (21.15%) DNS
16 46 (20.26%) Veeam
16 46 (20.26%) Citrix
17 45 (19.82%) SAN
18 43 (18.94%) ITIL
18 43 (18.94%) Backup Exec
19 41 (18.06%) vSphere
20 36 (15.86%) Microsoft Certification
21 35 (15.42%) HP
22 34 (14.98%) Windows 7
23 33 (14.54%) Exchange Server 2010
23 33 (14.54%) DHCP
24 32 (14.10%) WAN
24 32 (14.10%) Microsoft Azure

3rd Line Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 80 (35.24%) MS Exchange
2 33 (14.54%) Exchange Server 2010
3 32 (14.10%) Exchange Server 2013
4 21 (9.25%) Exchange Server 2003
4 21 (9.25%) IIS
4 21 (9.25%) Skype for Business
5 19 (8.37%) SharePoint
6 14 (6.17%) Exchange Server 2007
7 10 (4.41%) SAS
8 7 (3.08%) Apache
8 7 (3.08%) Tomcat
9 3 (1.32%) BizTalk Server
9 3 (1.32%) CMS
10 1 (0.44%) IBM Notes
10 1 (0.44%) SharePoint 2010
10 1 (0.44%) SharePoint Server
Applications
1 17 (7.49%) Microsoft Office
Cloud Services
1 79 (34.80%) Office 365
2 32 (14.10%) Microsoft Azure
3 14 (6.17%) Amazon AWS
4 12 (5.29%) SaaS
5 7 (3.08%) IaaS
5 7 (3.08%) PaaS
5 7 (3.08%) Virtual Private Cloud
6 3 (1.32%) AWS CloudFormation
7 2 (0.88%) Google Cloud Platform
Communications & Networking
1 63 (27.75%) Firewall
2 48 (21.15%) DNS
3 45 (19.82%) SAN
4 33 (14.54%) DHCP
5 32 (14.10%) WAN
6 30 (13.22%) LAN
7 20 (8.81%) Wireless
8 19 (8.37%) Internet
8 19 (8.37%) Skype
9 18 (7.93%) iSCSI
10 16 (7.05%) VPN
11 15 (6.61%) VoIP
12 14 (6.17%) VLAN
13 12 (5.29%) NAS
14 10 (4.41%) Cisco ASA
15 9 (3.96%) LDAP
15 9 (3.96%) TCP/IP
16 8 (3.52%) Network Security
17 7 (3.08%) PBX
17 7 (3.08%) PSTN
Database & Business Intelligence
1 58 (25.55%) SQL Server
2 10 (4.41%) SQL Server 2005
3 9 (3.96%) SQL Server 2008
4 3 (1.32%) Crystal Reports
4 3 (1.32%) PostgreSQL
4 3 (1.32%) SQL Server 2012
5 2 (0.88%) DB2
5 2 (0.88%) Informix
6 1 (0.44%) MySQL
6 1 (0.44%) SQL Server 2014
General
1 28 (12.33%) Finance
2 19 (8.37%) Retail
3 6 (2.64%) Telecoms
4 4 (1.76%) Banking
5 3 (1.32%) Legal
6 2 (0.88%) Automotive
6 2 (0.88%) French Language
7 1 (0.44%) Games
7 1 (0.44%) Law
Libraries, Frameworks & Software Standards
1 8 (3.52%) Software Packaging
2 6 (2.64%) Web Services
3 5 (2.20%) .NET
4 3 (1.32%) JSP
4 3 (1.32%) RabbitMQ
5 2 (0.88%) HTML
Miscellaneous
1 21 (9.25%) Clustering
2 20 (8.81%) Blackberry
3 17 (7.49%) Data Centre
4 13 (5.73%) Analytical Skills
4 13 (5.73%) Hybrid Cloud
5 11 (4.85%) EPoS
6 10 (4.41%) PKI
7 9 (3.96%) Driving Licence
7 9 (3.96%) Enterprise Software
8 7 (3.08%) BYOD
8 7 (3.08%) Greenfield Project
9 5 (2.20%) Fat Client
9 5 (2.20%) iPhone
9 5 (2.20%) Thin Client
10 2 (0.88%) Computer Science
10 2 (0.88%) HP StoreVirtual
10 2 (0.88%) Replication
10 2 (0.88%) Virtual Team
11 1 (0.44%) iSeries
11 1 (0.44%) Linux Command Line
Operating Systems
1 182 (80.18%) Windows
2 133 (58.59%) Windows Server
3 80 (35.24%) Windows Server 2012
4 60 (26.43%) Windows Server 2008
5 34 (14.98%) Windows 7
6 26 (11.45%) Apple iOS
7 20 (8.81%) Windows 10
8 17 (7.49%) Android
9 15 (6.61%) Linux
9 15 (6.61%) Windows 8
10 12 (5.29%) Windows Server 2003
11 11 (4.85%) Mac OS X
12 9 (3.96%) Mac OS
13 8 (3.52%) Unix
14 5 (2.20%) Windows Vista
15 3 (1.32%) SUSE
15 3 (1.32%) Windows 2000 Server
16 2 (0.88%) AIX
16 2 (0.88%) Debian
16 2 (0.88%) Windows XP
Processes & Methodologies
1 43 (18.94%) ITIL
2 31 (13.66%) Migration
3 18 (7.93%) Customer Requirements
4 16 (7.05%) Kalman Filter
5 15 (6.61%) Incident Management
5 15 (6.61%) Presales
6 14 (6.17%) ITIL V3
6 14 (6.17%) Mentoring
6 14 (6.17%) Service Management
7 13 (5.73%) Server Building
7 13 (5.73%) Service Delivery
7 13 (5.73%) Virtual Environments
8 12 (5.29%) Mobile Device Management
8 12 (5.29%) Service Delivery Management
9 11 (4.85%) E-Commerce
9 11 (4.85%) Patch Management
10 10 (4.41%) Identity Management
11 9 (3.96%) Agile Software Development
11 9 (3.96%) Change Management
11 9 (3.96%) Desktop Virtualisation
Programming Languages
1 57 (25.11%) SQL
2 23 (10.13%) PowerShell
3 5 (2.20%) VBScript
4 3 (1.32%) C#
5 2 (0.88%) Bash Shell
5 2 (0.88%) C
5 2 (0.88%) C++
5 2 (0.88%) Java
5 2 (0.88%) Python
Qualifications
1 36 (15.86%) Microsoft Certification
2 30 (13.22%) Cisco Certification
3 22 (9.69%) MCSE
4 21 (9.25%) CCNA
5 14 (6.17%) MCTS
6 13 (5.73%) MCITP
6 13 (5.73%) MCSA
7 11 (4.85%) Degree
8 10 (4.41%) CCNP
9 9 (3.96%) CCIE
10 8 (3.52%) CCA
10 8 (3.52%) CCAA
10 8 (3.52%) CCNP Voice
10 8 (3.52%) CCSA
10 8 (3.52%) Citrix Certification
10 8 (3.52%) JNCIA
11 7 (3.08%) A+ Certification
11 7 (3.08%) MCP
12 4 (1.76%) VCAP
12 4 (1.76%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 31 (13.66%) SLA
2 11 (4.85%) PCI DSS
3 3 (1.32%) ISO/IEC 27001
4 2 (0.88%) GxP
4 2 (0.88%) QA
4 2 (0.88%) Sarbanes-Oxley
System Software
1 153 (67.40%) Active Directory
2 72 (31.72%) VMware Infrastructure
3 63 (27.75%) Hyper-V
4 41 (18.06%) vSphere
5 23 (10.13%) XenApp
6 11 (4.85%) XenDesktop
7 8 (3.52%) VMware ESXi
8 5 (2.20%) Virtual Servers
9 3 (1.32%) VMware Server
10 2 (0.88%) Microsoft App-V
10 2 (0.88%) Microsoft Virtual Server
10 2 (0.88%) vCloud
10 2 (0.88%) Virtual Machines
11 1 (0.44%) Citrix Presentation Server
11 1 (0.44%) MetaFrame
11 1 (0.44%) XenServer
Systems Management
1 50 (22.03%) SCCM
2 43 (18.94%) Backup Exec
3 20 (8.81%) WSUS
4 19 (8.37%) Norton AntiVirus
5 17 (7.49%) Microsoft Data Protection Manager
6 12 (5.29%) SCOM
7 9 (3.96%) SmoothWall
8 8 (3.52%) SCDPM
9 6 (2.64%) NetBackup
9 6 (2.64%) Puppet
10 5 (2.20%) HP Data Protector
11 3 (1.32%) AirWatch
11 3 (1.32%) EMC NetWorker
11 3 (1.32%) Opscode Chef
11 3 (1.32%) Terraform
12 2 (0.88%) Nagios
12 2 (0.88%) PaperCut
12 2 (0.88%) SafeCom
12 2 (0.88%) Systems Management Server (SMS)
12 2 (0.88%) vCenter Server
Vendors
1 104 (45.81%) VMware
2 92 (40.53%) Microsoft
3 70 (30.84%) Cisco
4 46 (20.26%) Citrix
4 46 (20.26%) Veeam
5 35 (15.42%) HP
6 20 (8.81%) Dell
7 19 (8.37%) Symantec
8 15 (6.61%) CommVault
8 15 (6.61%) Sophos
9 14 (6.17%) Apple
9 14 (6.17%) NetApp
9 14 (6.17%) WatchGuard
10 13 (5.73%) 3PAR
10 13 (5.73%) Juniper
11 11 (4.85%) CheckPoint
12 10 (4.41%) EMC
12 10 (4.41%) McAfee
12 10 (4.41%) Palo Alto
12 10 (4.41%) Veritas
Farnham, Surrey
Redrock Consulting Ltd
Salary: £27000 - £35000 per annum + Company car, Allowance, variety
Posted: 2 days ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £45000 - £50000 per annum + Benefits
Posted: 2 days ago
Buckinghamshire
Network ITR
Salary: £30000 - £38500 per annum
Posted: 3 days ago
Oxford, Oxfordshire
Searchability
Salary: £40000 - £50000 per annum
Posted: 4 days ago
Crawley, West Sussex
Itecco
Salary: £25000 - £28000 per annum
Posted: 5 days ago
Banbury, Oxfordshire
TEKsystems
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum
Posted: 5 days ago
Buckinghamshire
Nationwide People Ltd
Salary: £28000 Per Annum Benefits and car allowance
Posted: 4 days ago
Folkestone
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum
Posted: 19 days ago
Hungerford, Berkshire
Redrock Consulting Ltd
Salary: £20000 - £40000 per annum + Excellent Benefits
Posted: 6 days ago
Milton Keynes
Interquest - IQ Tech
Salary: £50000 per annum + Good benefits package
Posted: 6 days ago