3rd Line Support Jobs in the South East

Third Line Support
England > South East

The median Third Line Support salary in the South East is £37,500 per year according to job vacancies posted during the 6 months to 27 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 May 2024
Same period 2023 Same period 2022
Rank 237 332 389
Rank change year-on-year +95 +57 -69
Permanent jobs requiring a 3rd Line Support 163 66 96
As % of all permanent jobs advertised in the South East 0.94% 0.47% 0.47%
As % of the Job Titles category 1.00% 0.52% 0.49%
Number of salaries quoted 152 59 93
10th Percentile £31,250 £33,300 £29,750
25th Percentile £32,750 £35,400 £31,250
Median annual salary (50th Percentile) £37,500 £40,000 £35,000
Median % change year-on-year -6.25% +14.29% -9.09%
75th Percentile £43,000 £48,125 £45,000
90th Percentile £46,250 £55,000 £52,500
England median annual salary £40,000 £41,500 £42,500
% change year-on-year -3.61% -2.35% +6.25%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 16,296 12,780 19,707
% of permanent jobs with a recognized job title 94.07% 90.25% 96.35%
Number of salaries quoted 11,638 8,092 12,422
10th Percentile £27,750 £29,750 £30,000
25th Percentile £36,250 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

3rd Line Support
Job Vacancy Trend in the South East

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for 3rd Line Support in the South East

3rd Line Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing 3rd Line Support in the South East.

Salary trend for 3rd Line Support in the South East

3rd Line Support
Salary Histogram in the South East

Salary distribution for jobs citing 3rd Line Support in the South East over the 6 months to 27 May 2024.

Salary histogram for 3rd Line Support in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 6 months to 27 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +53 67 £42,000 +13.51% 5
Oxfordshire +37 50 £42,000 +5.00% 3
Hampshire -3 41 £36,000 -19.55% 2
Kent +16 31 £33,250 -16.88% 2
Berkshire +18 15 £35,400 - 2
West Sussex - 10 £35,000 -
Surrey -3 9 £32,500 -23.53% 1
East Sussex - 4 £42,500 -
Buckinghamshire -29 2 £45,000 +28.57%
Sussex - 1 £35,000 -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 27 May 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring 3rd Line Support in the job title.

1 110 (67.48%) Windows
2 96 (58.90%) Microsoft 365
3 91 (55.83%) Microsoft
4 84 (51.53%) Active Directory
5 80 (49.08%) Firewall
6 73 (44.79%) VMware
7 65 (39.88%) VMware Infrastructure
8 60 (36.81%) Windows Server
9 54 (33.13%) Citrix
9 54 (33.13%) Hyper-V
9 54 (33.13%) Azure
10 50 (30.67%) SQL
10 50 (30.67%) Microsoft Exchange
11 47 (28.83%) ITIL
11 47 (28.83%) Social Skills
12 39 (23.93%) Cisco
12 39 (23.93%) Veeam
13 35 (21.47%) SQL Server
13 35 (21.47%) Problem-Solving
14 34 (20.86%) Degree
15 32 (19.63%) Cisco Certification
16 30 (18.40%) SharePoint
17 27 (16.56%) Wi-Fi
17 27 (16.56%) Windows 10
18 25 (15.34%) Microsoft Intune
18 25 (15.34%) Microsoft Office
18 25 (15.34%) DNS
19 24 (14.72%) DHCP
20 23 (14.11%) CCNP
20 23 (14.11%) Microsoft Certification

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (30.67%) Microsoft Exchange
2 30 (18.40%) SharePoint
3 6 (3.68%) Exchange Server 2000
Applications
1 25 (15.34%) Microsoft Office
2 17 (10.43%) Microsoft Excel
Cloud Services
1 96 (58.90%) Microsoft 365
2 54 (33.13%) Azure
3 15 (9.20%) OneDrive
4 12 (7.36%) Entra ID
5 8 (4.91%) AWS
6 5 (3.07%) IaaS
7 2 (1.23%) SaaS
8 1 (0.61%) Azure Sentinel
8 1 (0.61%) PaaS
Communications & Networking
1 80 (49.08%) Firewall
2 27 (16.56%) Wi-Fi
3 25 (15.34%) DNS
4 24 (14.72%) DHCP
5 21 (12.88%) VLAN
6 19 (11.66%) VPN
7 17 (10.43%) TCP/IP
8 15 (9.20%) WAN
9 14 (8.59%) LAN
10 11 (6.75%) Wireless
11 10 (6.13%) BGP
11 10 (6.13%) IPsec
11 10 (6.13%) OSPF
11 10 (6.13%) SAN
12 9 (5.52%) Cisco ASA
12 9 (5.52%) Cisco Firepower
12 9 (5.52%) Cisco ISE
12 9 (5.52%) Cisco Nexus
12 9 (5.52%) HSRP
12 9 (5.52%) Spanning Tree
Database & Business Intelligence
1 35 (21.47%) SQL Server
2 9 (5.52%) Amazon RDS
Development Applications
1 2 (1.23%) Hudson
General
1 47 (28.83%) Social Skills
2 22 (13.50%) Analytical Skills
3 15 (9.20%) Documentation Skills
4 11 (6.75%) Law
5 9 (5.52%) Games
6 3 (1.84%) Retail
7 2 (1.23%) Finance
7 2 (1.23%) Organisational Skills
7 2 (1.23%) Pharmaceutical
7 2 (1.23%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (5.52%) 802.1X
Miscellaneous
1 21 (12.88%) Replication
2 11 (6.75%) Client/Server
3 10 (6.13%) Self-Motivation
4 8 (4.91%) Driving Licence
4 8 (4.91%) Management Information System
5 5 (3.07%) Low-Code
6 4 (2.45%) Clustering
7 1 (0.61%) Video Conferencing
Operating Systems
1 110 (67.48%) Windows
2 60 (36.81%) Windows Server
3 27 (16.56%) Windows 10
4 20 (12.27%) Windows 8
5 16 (9.82%) Windows 7
6 7 (4.29%) Linux
7 4 (2.45%) Android
7 4 (2.45%) Apple iOS
7 4 (2.45%) Mac OS X
7 4 (2.45%) Windows Server 2012
7 4 (2.45%) Windows XP
8 1 (0.61%) Windows Server 2016
8 1 (0.61%) Windows Server 2019
Processes & Methodologies
1 47 (28.83%) ITIL
2 35 (21.47%) Problem-Solving
3 19 (11.66%) Incident Management
4 18 (11.04%) Cybersecurity
5 16 (9.82%) Mentoring
5 16 (9.82%) Project Management
6 15 (9.20%) Change Control
7 14 (8.59%) Multi-Factor Authentication
7 14 (8.59%) Process Improvement
8 13 (7.98%) Proactive Maintenance
9 12 (7.36%) Performance Optimisation
9 12 (7.36%) Strategic Planning
10 11 (6.75%) Customer Service
10 11 (6.75%) Service Management
10 11 (6.75%) Time Management
11 10 (6.13%) Migration
11 10 (6.13%) Problem Management
12 9 (5.52%) Change Management
13 8 (4.91%) Agile
14 7 (4.29%) Performance Management
Programming Languages
1 50 (30.67%) SQL
2 6 (3.68%) PowerShell
Qualifications
1 34 (20.86%) Degree
2 32 (19.63%) Cisco Certification
3 23 (14.11%) CCNP
3 23 (14.11%) Microsoft Certification
4 18 (11.04%) MCSE
4 18 (11.04%) Security Cleared
5 14 (8.59%) SC Cleared
6 11 (6.75%) CCNA
7 7 (4.29%) Azure Certification
7 7 (4.29%) MCP
8 6 (3.68%) ITIL Foundation Certificate
9 4 (2.45%) DBS Check
10 3 (1.84%) Network+ Certification
11 2 (1.23%) CompTIA Security+
11 2 (1.23%) Computer Science Degree
12 1 (0.61%) JNCIA
Quality Assurance & Compliance
1 5 (3.07%) QA
2 2 (1.23%) ISO/IEC 27001
2 2 (1.23%) NIST
System Software
1 84 (51.53%) Active Directory
2 65 (39.88%) VMware Infrastructure
3 54 (33.13%) Hyper-V
4 16 (9.82%) VirtualBox
4 16 (9.82%) XenApp
4 16 (9.82%) XenDesktop
5 7 (4.29%) Firmware
6 5 (3.07%) Virtual Desktop
7 4 (2.45%) Terminal Services
8 2 (1.23%) Citrix Hypervisor
Systems Management
1 25 (15.34%) Microsoft Intune
2 17 (10.43%) SCCM
3 11 (6.75%) SCOM
4 7 (4.29%) NetBackup
5 4 (2.45%) Active Directory Federation Services
5 4 (2.45%) Microsoft Clustering
6 2 (1.23%) Dell DRAC
7 1 (0.61%) ZENworks
Vendors
1 91 (55.83%) Microsoft
2 73 (44.79%) VMware
3 54 (33.13%) Citrix
4 39 (23.93%) Cisco
4 39 (23.93%) Veeam
5 11 (6.75%) Juniper
6 8 (4.91%) F5
7 7 (4.29%) McAfee
7 7 (4.29%) Meraki
8 6 (3.68%) Draytek
9 5 (3.07%) Dell
9 5 (3.07%) Sophos
10 4 (2.45%) HP
11 3 (1.84%) Datto
11 3 (1.84%) WatchGuard
12 2 (1.23%) Acronis
13 1 (0.61%) SolarWinds