The median annual salary for a 3rd Line Support was £37,500 in advertised job vacancies in the South East during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Third Line Support
England / South East
Rank 272 238 258
Rank change year-on-year -34 +20  
Permanent jobs requiring a 3rd Line Support 118 246 222
As % of all permanent IT jobs advertised in the South East 0.80% 1.28% 1.09%
As % of the Job Titles category 0.83% 1.33% 1.12%
Number of salaries quoted 112 218 187
Median salary £37,500 £37,500 £39,000
Median salary % change year-on-year - -3.84%  
90% offered a salary of more than £30,000 £29,800 £29,000
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London median salary £35,000 £35,000 £35,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14208 18529 19762
As % of all permanent IT job vacancies advertised in the South East 96.59% 96.67% 97.01%
Number of salaries quoted 11855 15825 15961
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in the South East.

Salary trend for 3rd Line Support in the South East

3rd Line Support
Salary Histogram in the South East

The salary distribution of IT jobs citing 3rd Line Support in the South East over the 3 months to 23 March 2017.

Salary histogram for 3rd Line Support in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +18 33 £47,500 +18.75% 2
Hampshire -19 24 £40,000 +9.58% 2
Surrey -13 16 £35,000 -12.50% 4
Kent +14 14 £30,000 -29.41% 1
East Sussex +15 12 £40,000 -20.00%
Buckinghamshire +16 9 £37,500 +31.57% 1
Oxfordshire -14 7 £25,250 -32.66% 2
West Sussex 0 3 £42,000 +40.00%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 23 March 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 3rd Line Support in the job title.

1 180 (68.18%) Windows
2 159 (60.23%) Active Directory
3 128 (48.48%) VMware
4 121 (45.83%) Windows Server
5 92 (34.85%) Microsoft
6 86 (32.58%) Cisco
6 86 (32.58%) VMware Infrastructure
7 77 (29.17%) Windows Server 2012
8 76 (28.79%) Firewall
9 75 (28.41%) MS Exchange
10 65 (24.62%) SQL
11 61 (23.11%) Hyper-V
12 58 (21.97%) MS Excel
13 52 (19.70%) SQL Server
13 52 (19.70%) Office 365
14 51 (19.32%) ITIL
15 49 (18.56%) Windows Server 2008
16 46 (17.42%) Citrix
17 45 (17.05%) WAN
18 43 (16.29%) Cisco Certification
19 41 (15.53%) Microsoft Certification
19 41 (15.53%) DNS
20 40 (15.15%) CCNA
21 38 (14.39%) LAN
21 38 (14.39%) SAN
22 34 (12.88%) MCSE
23 33 (12.50%) vSphere
23 33 (12.50%) SCCM
24 31 (11.74%) Backup Exec
24 31 (11.74%) Retail

3rd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (28.41%) MS Exchange
2 26 (9.85%) Exchange Server 2010
3 22 (8.33%) Exchange Server 2013
4 18 (6.82%) IIS
5 15 (5.68%) Exchange Server 2003
6 7 (2.65%) SharePoint
6 7 (2.65%) Skype for Business
7 6 (2.27%) Exchange Server 2007
8 3 (1.14%) BizTalk Server
8 3 (1.14%) Elasticsearch
9 2 (0.76%) SAS
9 2 (0.76%) WebSphere
10 1 (0.38%) Apache
10 1 (0.38%) Tomcat
Applications
1 58 (21.97%) MS Excel
2 27 (10.23%) MS Office
3 1 (0.38%) MS PowerPoint
3 1 (0.38%) MS Visio
Cloud Services
1 52 (19.70%) Office 365
2 24 (9.09%) Microsoft Azure
3 15 (5.68%) Amazon AWS
4 3 (1.14%) Cloud Computing
5 2 (0.76%) Google Cloud Platform
6 1 (0.38%) SaaS
Communications & Networking
1 76 (28.79%) Firewall
2 45 (17.05%) WAN
3 41 (15.53%) DNS
4 38 (14.39%) LAN
4 38 (14.39%) SAN
5 28 (10.61%) VLAN
5 28 (10.61%) VoIP
6 26 (9.85%) DHCP
6 26 (9.85%) VPN
7 24 (9.09%) TCP/IP
8 19 (7.20%) Internet
9 18 (6.82%) Wireless
10 14 (5.30%) NAS
11 13 (4.92%) Network Security
12 11 (4.17%) Cisco ASA
13 10 (3.79%) iSCSI
14 9 (3.41%) OSPF
15 7 (2.65%) BGP
15 7 (2.65%) SNMP
16 3 (1.14%) Ethernet
Database & Business Intelligence
1 52 (19.70%) SQL Server
2 6 (2.27%) SQL Server 2005
2 6 (2.27%) SQL Server 2008
3 4 (1.52%) Relational Database
4 3 (1.14%) DB2
4 3 (1.14%) PostgreSQL
4 3 (1.14%) SQL Server 2012
5 2 (0.76%) Informix
6 1 (0.38%) Big Data
6 1 (0.38%) InfluxDB
6 1 (0.38%) MySQL
6 1 (0.38%) NoSQL
6 1 (0.38%) SQL Server 2014
Development Applications
1 1 (0.38%) JIRA
General
1 31 (11.74%) Retail
2 24 (9.09%) Finance
3 12 (4.55%) Telecoms
4 5 (1.89%) Banking
5 4 (1.52%) Legal
6 3 (1.14%) Automotive
7 2 (0.76%) Back Office
7 2 (0.76%) French Language
8 1 (0.38%) Advertising
8 1 (0.38%) Law
8 1 (0.38%) Online Betting
Libraries, Frameworks & Software Standards
1 10 (3.79%) Software Packaging
2 5 (1.89%) .NET
3 4 (1.52%) Web Services
4 3 (1.14%) RabbitMQ
5 2 (0.76%) HTML
6 1 (0.38%) JSON
Miscellaneous
1 28 (10.61%) Blackberry
2 23 (8.71%) EPoS
3 20 (7.58%) Data Centre
4 19 (7.20%) Analytical Skills
5 16 (6.06%) Clustering
6 13 (4.92%) Driving Licence
7 9 (3.41%) Hybrid Cloud
7 9 (3.41%) Linux Command Line
8 5 (1.89%) Fat Client
8 5 (1.89%) Thin Client
9 4 (1.52%) Enterprise Software
9 4 (1.52%) iPhone
9 4 (1.52%) PKI
10 3 (1.14%) Computer Science
10 3 (1.14%) HP StoreVirtual
10 3 (1.14%) iPad
10 3 (1.14%) Replication
Operating Systems
1 180 (68.18%) Windows
2 121 (45.83%) Windows Server
3 77 (29.17%) Windows Server 2012
4 49 (18.56%) Windows Server 2008
5 29 (10.98%) Linux
6 27 (10.23%) Windows 7
7 26 (9.85%) Apple iOS
8 22 (8.33%) Android
8 22 (8.33%) Windows Server 2003
9 9 (3.41%) Mac OS
10 7 (2.65%) Windows 8
11 6 (2.27%) Windows 10
12 5 (1.89%) Mac OS X
12 5 (1.89%) Unix
12 5 (1.89%) Windows Vista
13 4 (1.52%) AIX
13 4 (1.52%) CentOS
13 4 (1.52%) Solaris
13 4 (1.52%) Windows 2000 Server
14 3 (1.14%) HPUX
Processes & Methodologies
1 51 (19.32%) ITIL
2 25 (9.47%) Incident Management
3 23 (8.71%) Mobile Device Management
3 23 (8.71%) Service Management
4 19 (7.20%) ITIL V3
5 17 (6.44%) Migration
6 14 (5.30%) Server Building
7 13 (4.92%) Application Virtualisation
7 13 (4.92%) Mentoring
8 12 (4.55%) Virtual Environments
9 11 (4.17%) Disaster Recovery
10 10 (3.79%) DevOps
10 10 (3.79%) Service Delivery
11 9 (3.41%) Compatibility Testing
11 9 (3.41%) Customer Requirements
11 9 (3.41%) E-Commerce
11 9 (3.41%) Software Distribution
12 8 (3.03%) Load Balancing
12 8 (3.03%) Presales
13 7 (2.65%) Infrastructure Management
Programming Languages
1 65 (24.62%) SQL
2 19 (7.20%) PowerShell
3 4 (1.52%) Java
4 3 (1.14%) C#
5 2 (0.76%) Bash Shell
5 2 (0.76%) Python
6 1 (0.38%) Shell Script
6 1 (0.38%) VB
6 1 (0.38%) VBScript
Qualifications
1 43 (16.29%) Cisco Certification
2 41 (15.53%) Microsoft Certification
3 40 (15.15%) CCNA
4 34 (12.88%) MCSE
5 15 (5.68%) MCSA
6 10 (3.79%) CCNP
7 9 (3.41%) Security Cleared
8 8 (3.03%) CCIE
8 8 (3.03%) CCNP Voice
8 8 (3.03%) CCSA
8 8 (3.03%) JNCIA
9 6 (2.27%) Degree
10 5 (1.89%) A+ Certification
11 4 (1.52%) MCITP
11 4 (1.52%) MCP
12 3 (1.14%) CISSP
12 3 (1.14%) MCTS
12 3 (1.14%) NCDA
13 2 (0.76%) Citrix Certification
13 2 (0.76%) CompTIA Security+
Quality Assurance & Compliance
1 30 (11.36%) SLA
2 23 (8.71%) PCI DSS
3 4 (1.52%) ISO/IEC 27001
4 3 (1.14%) ISO 9000
5 2 (0.76%) Sarbanes-Oxley
6 1 (0.38%) PMO
System Software
1 159 (60.23%) Active Directory
2 86 (32.58%) VMware Infrastructure
3 61 (23.11%) Hyper-V
4 33 (12.50%) vSphere
5 13 (4.92%) Microsoft App-V
5 13 (4.92%) VMware ESXi
6 9 (3.41%) XenApp
7 7 (2.65%) Virtual Servers
8 5 (1.89%) Microsoft Virtual Server
8 5 (1.89%) Virtual Machines
8 5 (1.89%) VMware Server
9 2 (0.76%) VMware ESX
9 2 (0.76%) XenDesktop
10 1 (0.38%) Forefront TMG
10 1 (0.38%) ProxySG
10 1 (0.38%) Terminal Services
10 1 (0.38%) Virtual Desktop
10 1 (0.38%) XenServer
Systems Management
1 33 (12.50%) SCCM
2 31 (11.74%) Backup Exec
3 12 (4.55%) Norton AntiVirus
3 12 (4.55%) Opscode Chef
3 12 (4.55%) Puppet
4 10 (3.79%) NetBackup
5 8 (3.03%) SCOM
5 8 (3.03%) WSUS
6 5 (1.89%) HP Data Protector
7 4 (1.52%) EMC NetWorker
8 3 (1.14%) McAfee ePO
9 2 (0.76%) Ansible
9 2 (0.76%) Grafana
9 2 (0.76%) PaperCut
9 2 (0.76%) SafeCom
10 1 (0.38%) Cisco UCCX
10 1 (0.38%) Microsoft Clustering
10 1 (0.38%) Microsoft Data Protection Manager
10 1 (0.38%) SCDPM
10 1 (0.38%) vMotion
Vendors
1 128 (48.48%) VMware
2 92 (34.85%) Microsoft
3 86 (32.58%) Cisco
4 46 (17.42%) Citrix
5 30 (11.36%) Veeam
6 24 (9.09%) NetApp
7 21 (7.95%) HP
8 16 (6.06%) Juniper
9 15 (5.68%) WatchGuard
10 13 (4.92%) Intel Security
10 13 (4.92%) Symantec
11 11 (4.17%) CheckPoint
12 10 (3.79%) EMC
12 10 (3.79%) Veritas
13 9 (3.41%) CommVault
13 9 (3.41%) Kaspersky
14 8 (3.03%) Palo Alto
15 7 (2.65%) arcserve
15 7 (2.65%) Dell
15 7 (2.65%) IBM
Kent
Talent Point
Salary: £25000.00 - £30000.00 per annum
Posted: Yesterday
Reading, Berkshire
Genesis Associates (UK) Limited
Salary: £28000 - £32000 per annum + Benefits
Posted: Yesterday
Oxford, Oxfordshire
Searchability
Salary: £40000 - £50000 per annum
Posted: 2 days ago
Thame, Oxfordshire
IT Talent Solutions
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago
Woking, Surrey
Michael Bailey Associates
Salary: MARKET SALARY
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 28-35k
Posted: 6 days ago
Guildford
BAE SYSTEMS
Salary: Competitive + Benefits
Posted: Yesterday
Bracknell, Berkshire
Lightfoot Solutions Group Ltd
Salary: From £20,000 to £27,000 per annum dependent on qualifications and expe
Posted: 14 days ago
Havant
aap3
Salary: £23000.00 - £28000.00 per annum + benefits
Posted: 23 days ago
Surrey
Proactive Appointments
Salary: £30,000 - £35,000 per year + Brilliant Benefits
Posted: 23 days ago
Fareham
Spectrum IT
Salary: £40000 per annum + Benefits
Posted: 23 days ago