The median annual salary for a Technical Support Analyst was £23,000 in advertised job vacancies in Berkshire during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
South East / Berkshire
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 170 204 222
Rank change year-on-year +34 +18  
Permanent jobs requiring a Technical Support Analyst 9 5 6
As % of all permanent IT jobs advertised in Berkshire 0.27% 0.11% 0.12%
As % of the Job Titles category 0.29% 0.12% 0.12%
Number of salaries quoted 4 5 6
Median salary £23,000 £32,500 £42,500
Median salary % change year-on-year -29.23% -23.52%  
UK excluding London median salary £27,500 £27,500 £25,000
% change year-on-year - +10.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 3150 4317 4928
As % of all permanent IT job vacancies advertised in Berkshire 94.97% 96.51% 95.67%
Number of salaries quoted 2538 3485 3715
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26%  
90% offered a salary of more than £25,500 £30,000 £26,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support Analyst
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire that featured Technical Support Analyst in the job title.

Job vacancy trend for Technical Support Analyst in Berkshire

Technical Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Berkshire.

Salary trend for Technical Support Analyst in Berkshire

Technical Support Analyst
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Technical Support Analyst in Berkshire over the 3 months to 23 June 2017.

Salary histogram for Technical Support Analyst in Berkshire

Technical Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Berkshire region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +26 5 - -
Bracknell - 1 £40,000 -
Technical Support Analyst
South East

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 23 June 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Technical Support Analyst in the job title.

1 7 (70.00%) Windows
2 6 (60.00%) Microsoft Office
3 4 (40.00%) Microsoft
3 4 (40.00%) Active Directory
4 3 (30.00%) Mac OS X
4 3 (30.00%) LAN
4 3 (30.00%) Android
4 3 (30.00%) Windows 7
4 3 (30.00%) Remedy
4 3 (30.00%) Apple iOS
4 3 (30.00%) Windows 10
4 3 (30.00%) Case Management
5 2 (20.00%) Skype
5 2 (20.00%) SaaS
5 2 (20.00%) Office 365
5 2 (20.00%) Microsoft Intune
5 2 (20.00%) CyberSource
5 2 (20.00%) Degree
5 2 (20.00%) CSS
5 2 (20.00%) E-Commerce
6 1 (10.00%) MS Exchange
6 1 (10.00%) Terminal Services
6 1 (10.00%) Windows Server 2003
6 1 (10.00%) Workflow
6 1 (10.00%) Finance
6 1 (10.00%) Banking
6 1 (10.00%) CCTV
6 1 (10.00%) Exchange Server 2003
6 1 (10.00%) ITIL
6 1 (10.00%) SharePoint

Technical Support Analyst Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Exchange Server 2003
1 1 (10.00%) Exchange Server 2007
1 1 (10.00%) Exchange Server 2010
1 1 (10.00%) IIS
1 1 (10.00%) MS Exchange
1 1 (10.00%) SharePoint
Applications
1 6 (60.00%) Microsoft Office
Cloud Services
1 2 (20.00%) Office 365
1 2 (20.00%) SaaS
Communications & Networking
1 3 (30.00%) LAN
2 2 (20.00%) Skype
3 1 (10.00%) DHCP
3 1 (10.00%) DNS
3 1 (10.00%) Network Security
3 1 (10.00%) Structured Cabling
3 1 (10.00%) VoIP
Database & Business Intelligence
1 1 (10.00%) SQL Server
General
1 1 (10.00%) Banking
1 1 (10.00%) Finance
Libraries, Frameworks & Software Standards
1 2 (20.00%) CSS
Miscellaneous
1 1 (10.00%) Analytical Skills
1 1 (10.00%) CCTV
Operating Systems
1 7 (70.00%) Windows
2 3 (30.00%) Android
2 3 (30.00%) Apple iOS
2 3 (30.00%) Mac OS X
2 3 (30.00%) Windows 10
2 3 (30.00%) Windows 7
3 1 (10.00%) Windows Server
3 1 (10.00%) Windows Server 2003
3 1 (10.00%) Windows Server 2008
Processes & Methodologies
1 3 (30.00%) Case Management
2 2 (20.00%) E-Commerce
3 1 (10.00%) ITIL
3 1 (10.00%) Workflow
Programming Languages
1 1 (10.00%) C
1 1 (10.00%) C++
1 1 (10.00%) Java
1 1 (10.00%) Perl
1 1 (10.00%) PHP
1 1 (10.00%) SQL
Qualifications
1 2 (20.00%) Degree
System Software
1 4 (40.00%) Active Directory
2 1 (10.00%) Hyper-V
2 1 (10.00%) Terminal Services
Systems Management
1 2 (20.00%) Microsoft Intune
Vendors
1 4 (40.00%) Microsoft
2 3 (30.00%) Remedy
3 2 (20.00%) CyberSource