Period
to 22 November 2017

The median annual salary for a Technical Support Analyst was £28,500 in advertised job vacancies in Berkshire during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
South East > Berkshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 247 284 309
Rank change year-on-year +37 +25 +23
Permanent jobs requiring a Technical Support Analyst 19 18 31
As % of all permanent IT jobs advertised in Berkshire 0.30% 0.21% 0.28%
As % of the Job Titles category 0.31% 0.22% 0.30%
Number of salaries quoted 17 15 28
Berkshire median annual salary £28,500 £25,000 £40,000
Median salary % change year-on-year +14.00% -37.50% +21.21%
10th Percentile £21,250 £19,000 £23,500
90th Percentile £39,550 £37,650 £43,500
South East median annual salary £27,500 £25,000 £27,000
% change year-on-year +10.00% -7.41% -15.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 6061 8339 10478
% of permanent IT jobs with a recognized job title 95.54% 95.66% 96.00%
Number of salaries quoted 4853 6539 8326
Berkshire median annual salary £47,500 £50,000 £48,500
Median salary % change year-on-year -5.00% +3.09% +7.78%
10th Percentile £26,250 £27,750 £26,750
90th Percentile £73,750 £73,750 £71,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Technical Support Analyst
Job Vacancy Trend in Berkshire

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Technical Support Analyst in Berkshire

Technical Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Berkshire.

Salary trend for Technical Support Analyst in Berkshire

Technical Support Analyst
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Technical Support Analyst in Berkshire over the 6 months to 22 November 2017.

Salary histogram for Technical Support Analyst in Berkshire

Technical Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Berkshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +36 9 £31,000 +12.73%
Bracknell +15 4 £22,500 -
Maidenhead +22 1 £28,700 +27.56%
Slough - 1 £45,000 -
Technical Support Analyst
South East

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 22 November 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Technical Support Analyst in the job title.

1 10 (52.63%) Windows
1 10 (52.63%) Degree
2 6 (31.58%) IIS
2 6 (31.58%) Active Directory
2 6 (31.58%) Finance
3 5 (26.32%) Microsoft
3 5 (26.32%) ITIL
3 5 (26.32%) Java
3 5 (26.32%) SaaS
4 4 (21.05%) Windows Server
4 4 (21.05%) SQL
4 4 (21.05%) DNS
5 3 (15.79%) Python
5 3 (15.79%) DMZ
5 3 (15.79%) Oracle
5 3 (15.79%) SQL Server
5 3 (15.79%) CSS
5 3 (15.79%) Firewall
5 3 (15.79%) Kalman Filter
5 3 (15.79%) Computer Science Degree
5 3 (15.79%) Cloud Computing
5 3 (15.79%) Hyper-V
5 3 (15.79%) G Suite
5 3 (15.79%) Google Apps Script
5 3 (15.79%) Windows Server 2008
5 3 (15.79%) Google
5 3 (15.79%) Computer Science
6 2 (10.53%) VMware Infrastructure
6 2 (10.53%) Windows Server 2012
6 2 (10.53%) CyberSource

Technical Support Analyst Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (31.58%) IIS
2 2 (10.53%) Apache
2 2 (10.53%) WebLogic
2 2 (10.53%) WebLogic Portal
3 1 (5.26%) Exchange Server 2003
3 1 (5.26%) Exchange Server 2007
3 1 (5.26%) Exchange Server 2010
3 1 (5.26%) MS Exchange
3 1 (5.26%) SharePoint
Applications
1 2 (10.53%) Microsoft Office
Business Applications
1 1 (5.26%) Eloqua
1 1 (5.26%) Oracle ERP
Cloud Services
1 5 (26.32%) SaaS
2 3 (15.79%) Cloud Computing
2 3 (15.79%) G Suite
3 1 (5.26%) Salesforce Sales Cloud
Communications & Networking
1 4 (21.05%) DNS
2 3 (15.79%) DMZ
2 3 (15.79%) Firewall
3 2 (10.53%) TCP/IP
4 1 (5.26%) DHCP
4 1 (5.26%) Network Security
4 1 (5.26%) Structured Cabling
4 1 (5.26%) VoIP
Database & Business Intelligence
1 3 (15.79%) SQL Server
2 2 (10.53%) Oracle Database
General
1 6 (31.58%) Finance
2 1 (5.26%) Banking
Libraries, Frameworks & Software Standards
1 3 (15.79%) CSS
Miscellaneous
1 3 (15.79%) Computer Science
2 1 (5.26%) CCTV
2 1 (5.26%) DataPower
2 1 (5.26%) Digital Currency
2 1 (5.26%) Driving Licence
Operating Systems
1 10 (52.63%) Windows
2 4 (21.05%) Windows Server
3 3 (15.79%) Windows Server 2008
4 2 (10.53%) Windows Server 2012
5 1 (5.26%) Linux
5 1 (5.26%) Windows Server 2003
Processes & Methodologies
1 5 (26.32%) ITIL
2 3 (15.79%) Kalman Filter
3 2 (10.53%) E-Commerce
3 2 (10.53%) Project Management
3 2 (10.53%) Service Delivery
4 1 (5.26%) ERP
4 1 (5.26%) OOP
Programming Languages
1 5 (26.32%) Java
2 4 (21.05%) SQL
3 3 (15.79%) Google Apps Script
3 3 (15.79%) Python
4 1 (5.26%) C
4 1 (5.26%) C#
4 1 (5.26%) C++
4 1 (5.26%) Perl
4 1 (5.26%) PHP
Qualifications
1 10 (52.63%) Degree
2 3 (15.79%) Computer Science Degree
3 1 (5.26%) HND
3 1 (5.26%) ITIL Certification
3 1 (5.26%) Microsoft Certification
System Software
1 6 (31.58%) Active Directory
2 3 (15.79%) Hyper-V
3 2 (10.53%) KVM
3 2 (10.53%) VMware Infrastructure
4 1 (5.26%) Terminal Services
Vendors
1 5 (26.32%) Microsoft
2 3 (15.79%) Google
2 3 (15.79%) Oracle
3 2 (10.53%) CyberSource
3 2 (10.53%) VMware
4 1 (5.26%) IBM
4 1 (5.26%) Salesforce.com