The median annual salary for a Technical Support Analyst was £36,500 in advertised job vacancies in the South East during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
England / South East
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 366 380 404
Rank change year-on-year +14 +24  
Permanent jobs requiring a Technical Support Analyst 21 62 75
As % of all permanent IT jobs advertised in the South East 0.15% 0.34% 0.35%
As % of the Job Titles category 0.15% 0.35% 0.36%
Number of salaries quoted 13 61 72
Median salary £36,500 £27,500 £24,750
Median salary % change year-on-year +32.72% +11.11%  
90% offered a salary of more than £22,500 £21,000 £20,650
10% offered a salary of more than £40,000 £35,000 £45,000
UK excluding London median salary £26,500 £27,500 £25,000
% change year-on-year -3.63% +10.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 13991 17674 20705
As % of all permanent IT job vacancies advertised in the South East 96.62% 96.97% 97.17%
Number of salaries quoted 11722 15033 16859
Median salary £43,000 £44,000 £42,500
Median salary % change year-on-year -2.27% +3.52%  
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Technical Support Analyst in the job title.

Job vacancy trend for Technical Support Analyst in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in the South East.

Salary trend for Technical Support Analyst in the South East

Technical Support Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Technical Support Analyst in the South East over the 3 months to 25 June 2017.

Salary histogram for Technical Support Analyst in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +34 9 £23,000 -29.23%
Hampshire +17 5 £32,500 -3.70%
Oxfordshire +9 3 £37,500 +20.96% 1
Surrey +14 2 £36,250 +39.42% 1
Buckinghamshire -7 2 £37,500 +74.41% 1
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 25 June 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support Analyst in the job title.

1 22 (57.89%) Windows
2 10 (26.32%) Microsoft Office
2 10 (26.32%) Microsoft
3 8 (21.05%) Network Security
4 7 (18.42%) Android
4 7 (18.42%) Mac OS X
4 7 (18.42%) Apple iOS
4 7 (18.42%) Office 365
4 7 (18.42%) Windows 10
5 6 (15.79%) Case Management
5 6 (15.79%) Remedy
5 6 (15.79%) Active Directory
5 6 (15.79%) Linux
5 6 (15.79%) LAN
5 6 (15.79%) Windows 7
5 6 (15.79%) Degree
6 5 (13.16%) SQL Server
6 5 (13.16%) ITIL
7 4 (10.53%) Skype
7 4 (10.53%) F5
7 4 (10.53%) Microsoft Intune
7 4 (10.53%) Firewall
7 4 (10.53%) Forcepoint
7 4 (10.53%) CCNA
7 4 (10.53%) Cisco Certification
7 4 (10.53%) Juniper
7 4 (10.53%) CheckPoint
7 4 (10.53%) SQL
7 4 (10.53%) Cisco
7 4 (10.53%) Windows Server 2008

Technical Support Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.89%) MS Exchange
2 2 (5.26%) Exchange Server 2007
2 2 (5.26%) Exchange Server 2010
2 2 (5.26%) SharePoint
3 1 (2.63%) Exchange Server 2003
3 1 (2.63%) Exchange Server 2013
3 1 (2.63%) IBM Notes
3 1 (2.63%) IIS
Applications
1 10 (26.32%) Microsoft Office
Business Applications
1 2 (5.26%) SAP BPC
Cloud Services
1 7 (18.42%) Office 365
2 3 (7.89%) Microsoft Azure
3 2 (5.26%) SaaS
Communications & Networking
1 8 (21.05%) Network Security
2 6 (15.79%) LAN
3 4 (10.53%) Cisco ASA
3 4 (10.53%) Cisco PIX
3 4 (10.53%) Firewall
3 4 (10.53%) Skype
4 1 (2.63%) DHCP
4 1 (2.63%) DNS
4 1 (2.63%) Ethernet
4 1 (2.63%) Structured Cabling
4 1 (2.63%) VoIP
4 1 (2.63%) Wi-Fi
Database & Business Intelligence
1 5 (13.16%) SQL Server
2 2 (5.26%) SAP BW
2 2 (5.26%) SAP Data Services
2 2 (5.26%) SAP HANA
2 2 (5.26%) SQL Server 2008
3 1 (2.63%) Oracle Database
General
1 3 (7.89%) Finance
1 3 (7.89%) Legal
2 1 (2.63%) Banking
2 1 (2.63%) Law
Libraries, Frameworks & Software Standards
1 3 (7.89%) .NET
2 2 (5.26%) CSS
3 1 (2.63%) Web Services
Miscellaneous
1 2 (5.26%) Analytical Skills
2 1 (2.63%) Blackberry
2 1 (2.63%) CCTV
2 1 (2.63%) Computer Science
2 1 (2.63%) Driving Licence
2 1 (2.63%) Video Conferencing
Operating Systems
1 22 (57.89%) Windows
2 7 (18.42%) Android
2 7 (18.42%) Apple iOS
2 7 (18.42%) Mac OS X
2 7 (18.42%) Windows 10
3 6 (15.79%) Linux
3 6 (15.79%) Windows 7
4 4 (10.53%) Windows Server 2008
5 1 (2.63%) Unix
5 1 (2.63%) Windows Server
5 1 (2.63%) Windows Server 2003
5 1 (2.63%) Windows Server 2012
Processes & Methodologies
1 6 (15.79%) Case Management
2 5 (13.16%) ITIL
3 4 (10.53%) Data Management
4 2 (5.26%) Business Intelligence
4 2 (5.26%) Continuous Improvement
4 2 (5.26%) DevOps
4 2 (5.26%) E-Commerce
4 2 (5.26%) Migration
4 2 (5.26%) Project Management
4 2 (5.26%) Release Management
4 2 (5.26%) Workflow
5 1 (2.63%) Mathematics
5 1 (2.63%) People Management
5 1 (2.63%) Software Delivery
5 1 (2.63%) Web Development
Programming Languages
1 4 (10.53%) SQL
2 3 (7.89%) C#
3 2 (5.26%) Java
4 1 (2.63%) C
4 1 (2.63%) C++
4 1 (2.63%) Perl
4 1 (2.63%) PHP
4 1 (2.63%) VB
Qualifications
1 6 (15.79%) Degree
2 4 (10.53%) CCNA
2 4 (10.53%) Cisco Certification
2 4 (10.53%) Security Cleared
3 3 (7.89%) A+ Certification
3 3 (7.89%) CompTIA Security+
3 3 (7.89%) Microsoft Certification
3 3 (7.89%) Network+ Certification
3 3 (7.89%) Security+ Certification
4 2 (5.26%) MCTS
5 1 (2.63%) MCSA
Quality Assurance & Compliance
1 1 (2.63%) SLA
System Software
1 6 (15.79%) Active Directory
2 2 (5.26%) Hyper-V
2 2 (5.26%) Virtual Machines
3 1 (2.63%) Terminal Services
3 1 (2.63%) VMware Infrastructure
Systems Management
1 4 (10.53%) Microsoft Intune
2 1 (2.63%) Backup Exec
Vendors
1 10 (26.32%) Microsoft
2 6 (15.79%) Remedy
3 4 (10.53%) Blue Coat
3 4 (10.53%) CheckPoint
3 4 (10.53%) Cisco
3 4 (10.53%) F5
3 4 (10.53%) Forcepoint
3 4 (10.53%) Juniper
4 2 (5.26%) CyberSource
4 2 (5.26%) SAP
5 1 (2.63%) Apple
5 1 (2.63%) Dell
5 1 (2.63%) IBM
5 1 (2.63%) Oracle
5 1 (2.63%) Siemens
5 1 (2.63%) Symantec
5 1 (2.63%) VMware
Guildford, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £19000 per annum
Posted: 2 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £34,000 per annum + 5% Bonus, Childcare vouchers, Free Gym, Shares
Posted: 2 days ago
Buckinghamshire
Nationwide People Ltd
Salary: £28000 Per Annum Benefits and car allowance
Posted: 4 days ago