Customer Service Administrator
West Midlands > Birmingham
The median Customer Service Administrator salary in Birmingham is £26,562 per year, according to job vacancies posted during the 6 months leading to 16 August 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
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6 months to 16 Aug 2026 |
Same period 2025 | Same period 2024 |
|---|---|---|---|
| Rank | 120 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a Customer Service Administrator | 1 | 0 | 0 |
| As % of all permanent jobs in Birmingham | 0.029% | - | - |
| As % of the Job Titles category | 0.031% | - | - |
| Number of salaries quoted | 1 | 0 | 0 |
| Median annual salary (50th Percentile) | £26,562 | - | - |
| West Midlands median annual salary | £26,562 | - | - |
All Permanent IT Job Roles
Birmingham
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Birmingham with a recognized job title | 3,228 | 1,205 | 2,273 |
| % of permanent jobs with a recognized job title | 93.76% | 95.18% | 95.50% |
| Number of salaries quoted | 2,524 | 858 | 1,665 |
| 10th Percentile | £35,000 | £31,500 | £32,500 |
| 25th Percentile | £45,000 | £41,250 | £42,500 |
| Median annual salary (50th Percentile) | £58,633 | £55,000 | £55,000 |
| Median % change year-on-year | +6.60% | - | - |
| 75th Percentile | £75,000 | £71,012 | £70,000 |
| 90th Percentile | £90,000 | £85,000 | £85,000 |
| West Midlands median annual salary | £55,000 | £50,000 | £50,000 |
| % change year-on-year | +10.00% | - | -4.76% |
Customer Service Administrator
Job Vacancy Trend in Birmingham
Historical trend showing the proportion of permanent IT job postings featuring 'Customer Service Administrator' in the job title relative to all permanent IT jobs advertised in Birmingham.
Customer Service Administrator
Salary Trend in Birmingham
Salary distribution trend for Customer Service Administrator job vacancies in Birmingham.
Customer Service Administrator Skill Set
Top 4 Co-Occurring Skills & Capabilities in Birmingham
For the 6 months to 16 August 2026, Customer Service Administrator job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Customer Service Administrator in the job title.
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Customer Service Administrator Skill Set
Co-Occurring Skills & Capabilities in Birmingham by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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