The median annual salary for a Help Desk Analyst was £22,000 in advertised job vacancies in Birmingham during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
West Midlands / Birmingham
Rank 113 134 116
Rank change year-on-year +21 -18  
Permanent jobs requiring a Help Desk Analyst 6 3 6
As % of all permanent IT jobs advertised in Birmingham 0.33% 0.13% 0.35%
As % of the Job Titles category 0.34% 0.14% 0.36%
Number of salaries quoted 5 1 6
Median salary £22,000 £17,500 £20,000
Median salary % change year-on-year +25.71% -12.50%  
UK excluding London median salary £21,000 £21,000 £21,750
% change year-on-year - -3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 1743 2209 1656
As % of all permanent IT job vacancies advertised in Birmingham 97.05% 95.54% 96.90%
Number of salaries quoted 1391 1726 1406
Median salary £40,500 £42,000 £40,000
Median salary % change year-on-year -3.57% +5.00%  
90% offered a salary of more than £26,000 £27,500 £25,000
10% offered a salary of more than £60,000 £70,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Analyst
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in Birmingham

Help Desk Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Birmingham.

Salary trend for Help Desk Analyst in Birmingham

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 March 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Help Desk Analyst in the job title.

1 9 (100.00%) Active Directory
2 7 (77.78%) Windows
3 6 (66.67%) Microsoft
4 4 (44.44%) LAN
4 4 (44.44%) WAN
4 4 (44.44%) Windows 7
5 3 (33.33%) SLA
5 3 (33.33%) Citrix
6 2 (22.22%) Terminal Services
6 2 (22.22%) Internet
6 2 (22.22%) Cisco
6 2 (22.22%) VPN
6 2 (22.22%) SharePoint
6 2 (22.22%) ITIL
6 2 (22.22%) Unix
6 2 (22.22%) Asterisk PBX
6 2 (22.22%) Office 365
6 2 (22.22%) Windows 8
6 2 (22.22%) Windows 10
6 2 (22.22%) Video Conferencing
6 2 (22.22%) Mac OS
7 1 (11.11%) VMware Infrastructure
7 1 (11.11%) Windows Server 2008
7 1 (11.11%) Windows Server
7 1 (11.11%) Exchange Server 2013
7 1 (11.11%) Driving Licence
7 1 (11.11%) Stakeholder Management
7 1 (11.11%) VMware
7 1 (11.11%) MS Excel
7 1 (11.11%) CRM

Help Desk Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) SharePoint
2 1 (11.11%) Exchange Server 2013
2 1 (11.11%) MS Exchange
Applications
1 1 (11.11%) MS Excel
1 1 (11.11%) MS Office
Cloud Services
1 2 (22.22%) Office 365
Communications & Networking
1 4 (44.44%) LAN
1 4 (44.44%) WAN
2 2 (22.22%) Asterisk PBX
2 2 (22.22%) Internet
2 2 (22.22%) VPN
Miscellaneous
1 2 (22.22%) Video Conferencing
2 1 (11.11%) Driving Licence
Operating Systems
1 7 (77.78%) Windows
2 4 (44.44%) Windows 7
3 2 (22.22%) Mac OS
3 2 (22.22%) Unix
3 2 (22.22%) Windows 10
3 2 (22.22%) Windows 8
4 1 (11.11%) Windows Server
4 1 (11.11%) Windows Server 2008
Processes & Methodologies
1 2 (22.22%) ITIL
2 1 (11.11%) CRM
2 1 (11.11%) Stakeholder Management
Qualifications
1 1 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 3 (33.33%) SLA
System Software
1 9 (100.00%) Active Directory
2 2 (22.22%) Terminal Services
3 1 (11.11%) VMware Infrastructure
Vendors
1 6 (66.67%) Microsoft
2 3 (33.33%) Citrix
3 2 (22.22%) Cisco
4 1 (11.11%) VMware