Service Desk Engineer Jobs in Birmingham

Service Desk Engineer
West Midlands > Birmingham

The median Service Desk Engineer salary in Birmingham is £33,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 141 136 187
Rank change year-on-year -5 +51 -40
Permanent jobs requiring a Service Desk Engineer 5 2 5
As % of all permanent jobs advertised in Birmingham 0.18% 0.099% 0.16%
As % of the Job Titles category 0.20% 0.11% 0.17%
Number of salaries quoted 5 2 5
10th Percentile - £28,175 £23,600
25th Percentile £24,393 £28,813 £25,250
Median annual salary (50th Percentile) £33,000 £31,250 £40,000
Median % change year-on-year +5.60% -21.88% -
75th Percentile £37,500 £34,313 -
90th Percentile £43,500 £35,325 £41,500
West Midlands median annual salary £24,732 £29,250 £25,000
% change year-on-year -15.45% +17.00% -16.67%

All Permanent IT Job Vacancies
Birmingham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 2,563 1,879 3,013
% of permanent jobs with a recognized job title 94.30% 93.34% 95.83%
Number of salaries quoted 2,089 1,428 2,335
10th Percentile £31,250 £31,000 £32,500
25th Percentile £41,000 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +10.00%
75th Percentile £69,914 £70,700 £70,000
90th Percentile £84,964 £82,500 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

Service Desk Engineer
Job Vacancy Trend in Birmingham

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Desk Engineer in Birmingham

Service Desk Engineer
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Service Desk Engineer in Birmingham.

Salary trend for Service Desk Engineer in Birmingham

Service Desk Engineer
Salary Histogram in Birmingham

Salary distribution for jobs citing Service Desk Engineer in Birmingham over the 6 months to 25 April 2024.

Salary histogram for Service Desk Engineer in Birmingham

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 25 April 2024, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Service Desk Engineer in the job title.

1 4 (80.00%) Windows
1 4 (80.00%) Microsoft 365
2 3 (60.00%) Social Skills
2 3 (60.00%) Azure
3 2 (40.00%) Self-Motivation
3 2 (40.00%) Problem-Solving
3 2 (40.00%) Fire and Rescue
3 2 (40.00%) Windows 10
3 2 (40.00%) Windows Server
3 2 (40.00%) Microsoft Office
3 2 (40.00%) Service Delivery
3 2 (40.00%) Firewall
3 2 (40.00%) ITSM
3 2 (40.00%) Management Information System
3 2 (40.00%) Risk Management
3 2 (40.00%) Microsoft
3 2 (40.00%) VMware
3 2 (40.00%) Agile
3 2 (40.00%) Local Government
3 2 (40.00%) Incident Management
3 2 (40.00%) Problem Management
3 2 (40.00%) Hyper-V
4 1 (20.00%) Smartphone
4 1 (20.00%) Asset Management
4 1 (20.00%) Active Directory
4 1 (20.00%) A+ Certification
4 1 (20.00%) Workflow
4 1 (20.00%) ITIL
4 1 (20.00%) MCP
4 1 (20.00%) SharePoint

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) SharePoint
Applications
1 2 (40.00%) Microsoft Office
Cloud Services
1 4 (80.00%) Microsoft 365
2 3 (60.00%) Azure
Communications & Networking
1 2 (40.00%) Firewall
General
1 3 (60.00%) Social Skills
2 2 (40.00%) Fire and Rescue
2 2 (40.00%) Local Government
Miscellaneous
1 2 (40.00%) Management Information System
1 2 (40.00%) Self-Motivation
2 1 (20.00%) Smartphone
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Windows 10
2 2 (40.00%) Windows Server
Processes & Methodologies
1 2 (40.00%) Agile
1 2 (40.00%) Incident Management
1 2 (40.00%) ITSM
1 2 (40.00%) Problem Management
1 2 (40.00%) Problem-Solving
1 2 (40.00%) Risk Management
1 2 (40.00%) Service Delivery
2 1 (20.00%) Asset Management
2 1 (20.00%) Customer Service
2 1 (20.00%) ITIL
2 1 (20.00%) Service Design
2 1 (20.00%) Workflow
Qualifications
1 1 (20.00%) A+ Certification
1 1 (20.00%) MCP
System Software
1 2 (40.00%) Hyper-V
2 1 (20.00%) Active Directory
Vendors
1 2 (40.00%) Microsoft
1 2 (40.00%) VMware