The median annual salary for a Technical Support Analyst was £26,250 in advertised job vacancies in Birmingham during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
West Midlands / Birmingham
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 129 139 -
Rank change year-on-year +10 -  
Permanent jobs requiring a Technical Support Analyst 4 1 0
As % of all permanent IT jobs advertised in Birmingham 0.21% 0.043% -
As % of the Job Titles category 0.21% 0.045% -
Number of salaries quoted 4 1 0
Median salary £26,250 £26,198 -
Median salary % change year-on-year +0.20% -  
UK excluding London median salary £26,500 £27,500 £25,000
% change year-on-year -3.63% +10.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 1870 2247 1965
As % of all permanent IT job vacancies advertised in Birmingham 96.69% 96.07% 97.71%
Number of salaries quoted 1572 1669 1621
Median salary £42,500 £40,000 £42,500
Median salary % change year-on-year +6.25% -5.88%  
90% offered a salary of more than £28,200 £25,000 £26,500
10% offered a salary of more than £60,000 £67,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support Analyst
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham that featured Technical Support Analyst in the job title.

Job vacancy trend for Technical Support Analyst in Birmingham

Technical Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Birmingham.

Salary trend for Technical Support Analyst in Birmingham

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 25 June 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Technical Support Analyst in the job title.

1 5 (83.33%) Windows
2 4 (66.67%) Cisco
2 4 (66.67%) Microsoft
3 3 (50.00%) Microsoft Office
3 3 (50.00%) MS Exchange
3 3 (50.00%) TCP/IP
3 3 (50.00%) Windows 7
3 3 (50.00%) Windows 8
3 3 (50.00%) Windows 10
4 2 (33.33%) Exchange Server 2010
4 2 (33.33%) XenApp
4 2 (33.33%) XenServer
4 2 (33.33%) Smartphone
4 2 (33.33%) VLAN
4 2 (33.33%) SCCM
4 2 (33.33%) VMware Infrastructure
4 2 (33.33%) Windows Server 2008
4 2 (33.33%) Business Intelligence
4 2 (33.33%) LAN
4 2 (33.33%) VoIP
4 2 (33.33%) Citrix
4 2 (33.33%) SAN
4 2 (33.33%) Windows Server 2003
4 2 (33.33%) Blackberry
4 2 (33.33%) VMware
5 1 (16.67%) Backup Exec
5 1 (16.67%) Information Security
5 1 (16.67%) Firewall
5 1 (16.67%) Data Security
5 1 (16.67%) Blackberry Enterprise Server

Technical Support Analyst Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (50.00%) MS Exchange
2 2 (33.33%) Exchange Server 2010
3 1 (16.67%) Blackberry Enterprise Server
Applications
1 3 (50.00%) Microsoft Office
Cloud Services
1 1 (16.67%) Microsoft Azure
1 1 (16.67%) Office 365
Communications & Networking
1 3 (50.00%) TCP/IP
2 2 (33.33%) LAN
2 2 (33.33%) SAN
2 2 (33.33%) VLAN
2 2 (33.33%) VoIP
3 1 (16.67%) Firewall
3 1 (16.67%) NAS
Miscellaneous
1 2 (33.33%) Blackberry
1 2 (33.33%) Smartphone
2 1 (16.67%) Data Centre
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Windows 10
2 3 (50.00%) Windows 7
2 3 (50.00%) Windows 8
3 2 (33.33%) Windows Server 2003
3 2 (33.33%) Windows Server 2008
4 1 (16.67%) Windows Server
4 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 2 (33.33%) Business Intelligence
2 1 (16.67%) Data Security
2 1 (16.67%) Information Security
Qualifications
1 1 (16.67%) MCP
1 1 (16.67%) MCSE
1 1 (16.67%) Microsoft Certification
System Software
1 2 (33.33%) VMware Infrastructure
1 2 (33.33%) XenApp
1 2 (33.33%) XenServer
2 1 (16.67%) Hyper-V
Systems Management
1 2 (33.33%) SCCM
2 1 (16.67%) Backup Exec
Vendors
1 4 (66.67%) Cisco
1 4 (66.67%) Microsoft
2 2 (33.33%) Citrix
2 2 (33.33%) VMware
3 1 (16.67%) Veeam
Birmingham, West Midlands (County)
CHM Recruit
Salary: £30,300 per annum
Posted: 5 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum
Posted: 19 days ago