1st/2nd Line Support Job Trends in Blackburn

1st/2nd Line Support
Lancashire > Blackburn

The median 1st/2nd Line Support salary in Blackburn is £31,500 per year, according to job vacancies posted during the 6 months leading to 23 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
23 Jun 2026
Same period 2025 Same period 2024
Rank 32 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Support 2 0 0
As % of all permanent jobs in Blackburn 1.00% - -
As % of the Job Titles category 1.01% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £29,750 - -
Median annual salary (50th Percentile) £31,500 - -
75th Percentile £33,250 - -
90th Percentile - - -
Lancashire median annual salary £30,000 - -

All Permanent IT Job Roles
Blackburn

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Blackburn. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Blackburn with a recognized job title 198 76 101
% of permanent jobs with a recognized job title 99.00% 98.70% 87.07%
Number of salaries quoted 99 52 101
10th Percentile £29,950 £40,575 £21,000
25th Percentile £37,500 £47,188 £23,500
Median annual salary (50th Percentile) £45,000 £50,055 £30,000
Median % change year-on-year -10.10% +66.85% -40.00%
75th Percentile £55,000 £58,943 £40,000
90th Percentile £62,498 £85,875 £55,000
Lancashire median annual salary £45,000 £50,000 £45,000
% change year-on-year -10.00% +11.11% -5.26%

1st/2nd Line Support
Job Vacancy Trend in Blackburn

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Blackburn.

1st/2nd Line Support job vacancy trend in Blackburn

1st/2nd Line Support
Salary Trend in Blackburn

Salary distribution trend for 1st/2nd Line Support job vacancies in Blackburn.

Salary distribution trend for 1st/2nd Line Support job vacancies in Blackburn

1st/2nd Line Support Skill Set
Top 11 Co-Occurring Skills & Capabilities in Blackburn

For the 6 months to 23 June 2026, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Blackburn region featuring 1st/2nd Line Support in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Client Onboarding
1 2 (100.00%) Customer Service
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) SharePoint
1 2 (100.00%) TCP/IP
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Blackburn by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) TCP/IP
General
1 2 (100.00%) Documentation Skills
1 2 (100.00%) Social Skills
Miscellaneous
1 2 (100.00%) Driving Licence
1 2 (100.00%) Onboarding
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
Processes & Methodologies
1 2 (100.00%) Client Onboarding
1 2 (100.00%) Customer Service
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft