Customer Service Jobs in Blackburn

Customer Service
Lancashire > Blackburn

The table below provides summary statistics for permanent job vacancies advertised in Blackburn requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 28 May 2025, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 45 9 6
Rank change year-on-year -36 -3 +9
Permanent jobs citing Customer Service 8 12 2
As % of all permanent jobs advertised in Blackburn 2.83% 12.12% 8.00%
As % of the Processes & Methodologies category 2.85% 15.38% 9.09%
Number of salaries quoted 5 12 2
10th Percentile - - £21,850
25th Percentile £25,087 £22,489 £24,250
Median annual salary (50th Percentile) £28,000 £23,076 £29,000
Median % change year-on-year +21.34% -20.43% -6.45%
75th Percentile £50,000 £24,029 £34,250
90th Percentile £51,948 £25,500 £36,950
Lancashire median annual salary £25,087 £27,500 £27,000
% change year-on-year -8.77% +1.85% +12.50%

All Process and Methodology Skills
Blackburn

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Blackburn.

Permanent vacancies with a requirement for process or methodology skills 281 78 22
As % of all permanent jobs advertised in Blackburn 99.29% 78.79% 88.00%
Number of salaries quoted 226 66 16
10th Percentile £47,683 £22,245 £35,625
25th Percentile £47,728 £23,750 £46,250
Median annual salary (50th Percentile) £50,055 £32,500 £50,000
Median % change year-on-year +54.01% -35.00% +25.00%
75th Percentile £54,793 £48,750 £53,750
90th Percentile £58,943 £65,000 £63,125
Lancashire median annual salary £50,055 £50,000 £47,500
% change year-on-year +0.11% +5.26% +7.95%

Customer Service
Job Vacancy Trend in Blackburn

Job postings citing Customer Service as a proportion of all IT jobs advertised in Blackburn.

Job vacancy trend for Customer Service in Blackburn

Customer Service
Salary Trend in Blackburn

3-month moving average salary quoted in jobs citing Customer Service in Blackburn.

Salary trend for Customer Service in Blackburn

Customer Service
Salary Histogram in Blackburn

Salary distribution for jobs citing Customer Service in Blackburn over the 6 months to 28 May 2025.

Salary histogram for Customer Service in Blackburn

Customer Service
Co-occurring Skills and Capabilities in Blackburn by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (12.50%) Microsoft Office
Business Applications
1 1 (12.50%) SAP S/4HANA
Communications & Networking
1 5 (62.50%) Broadband
Database & Business Intelligence
1 1 (12.50%) Big Data
1 1 (12.50%) SQL Server
General
1 5 (62.50%) Banking
1 5 (62.50%) Games
2 2 (25.00%) Retail
2 2 (25.00%) Social Skills
3 1 (12.50%) Analytical Skills
3 1 (12.50%) Finance
3 1 (12.50%) Inclusion and Diversity
3 1 (12.50%) Presentation Skills
Job Titles
1 5 (62.50%) Customer Service Advisor
2 1 (12.50%) Data Engineer
2 1 (12.50%) Deskside Engineer
2 1 (12.50%) SAP Manager
2 1 (12.50%) SAP Test Manager
2 1 (12.50%) Senior
2 1 (12.50%) Senior Data Engineer
2 1 (12.50%) Test Manager
Operating Systems
1 1 (12.50%) Windows
1 1 (12.50%) Windows 10
Processes & Methodologies
1 5 (62.50%) Problem-Solving
2 2 (25.00%) Continuous Improvement
3 1 (12.50%) Analytics
3 1 (12.50%) Business Analytics
3 1 (12.50%) Business Intelligence
3 1 (12.50%) Change Management
3 1 (12.50%) Collaborative Working
3 1 (12.50%) Data Engineering
3 1 (12.50%) Data Modelling
3 1 (12.50%) Data Pipeline
3 1 (12.50%) Data Science
3 1 (12.50%) Defect Management
3 1 (12.50%) ITIL
3 1 (12.50%) PRINCE2
3 1 (12.50%) Project Management
3 1 (12.50%) Roadmaps
3 1 (12.50%) Service Delivery
3 1 (12.50%) System Integration Testing
3 1 (12.50%) Test Planning
3 1 (12.50%) Test Strategy
Programming Languages
1 1 (12.50%) Python
Qualifications
1 2 (25.00%) DBS Check
1 2 (25.00%) Degree
2 1 (12.50%) A+ Certification
Vendors
1 5 (62.50%) BT
2 1 (12.50%) Microsoft
2 1 (12.50%) SAP