Customer Service Job Trends in Borehamwood

Customer Service
Hertfordshire > Borehamwood

The table below provides summary statistics and salary benchmarking for jobs advertised in Borehamwood requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 11 January 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 4 3 4
Rank change year-on-year -1 +1 +17
Permanent jobs citing Customer Service 13 7 5
As % of all permanent jobs in Borehamwood 27.08% 30.43% 17.24%
As % of the Processes & Methodologies category 39.39% 33.33% 25.00%
Number of salaries quoted 2 2 5
10th Percentile - - -
25th Percentile £43,750 £36,250 £25,750
Median annual salary (50th Percentile) £47,500 £37,500 £26,500
Median % change year-on-year +26.67% +41.51% -8.62%
75th Percentile £51,250 £38,750 £27,250
90th Percentile - - £37,150
Hertfordshire median annual salary £30,000 £52,500 £47,500
% change year-on-year -42.86% +10.53% +18.75%

All Process & Methodology Skills
Borehamwood

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Borehamwood.

Permanent vacancies with a requirement for process or methodology skills 33 21 20
As % of all permanent jobs advertised in Borehamwood 68.75% 91.30% 68.97%
Number of salaries quoted 10 11 16
10th Percentile £43,375 £36,250 £25,750
25th Percentile £45,000 £36,875 £28,938
Median annual salary (50th Percentile) £52,500 £46,500 £40,000
Median % change year-on-year +12.90% +16.25% -23.81%
75th Percentile £56,250 £50,359 £51,000
90th Percentile £56,625 £67,500 £54,250
Hertfordshire median annual salary £52,500 £57,500 £57,500
% change year-on-year -8.70% - +4.55%

Customer Service
Job Vacancy Trend in Borehamwood

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Borehamwood.

Customer Service job vacancy trend in Borehamwood

Customer Service
Salary Trend in Borehamwood

Salary distribution trend for jobs in Borehamwood citing Customer Service.

Salary distribution trend for jobs in Borehamwood citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Borehamwood by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 11 (84.62%) Azure
1 11 (84.62%) Entra ID
1 11 (84.62%) Microsoft 365
Communications & Networking
1 11 (84.62%) Firewall
General
1 8 (61.54%) Social Skills
2 2 (15.38%) Automotive
2 2 (15.38%) Publishing
2 2 (15.38%) Retail
Job Titles
1 11 (84.62%) 1st Line Support
1 11 (84.62%) 1st Line Support Analyst
1 11 (84.62%) Analyst
1 11 (84.62%) Support Analyst
2 6 (46.15%) IT Analyst
2 6 (46.15%) IT Support
2 6 (46.15%) IT Support Analyst
2 6 (46.15%) IT Support Specialist
2 6 (46.15%) Microsoft 365 Specialist
2 6 (46.15%) Microsoft Specialist
2 6 (46.15%) Support Specialist
3 5 (38.46%) 1st Line Technical Support
3 5 (38.46%) Technical Analyst
3 5 (38.46%) Technical Support
3 5 (38.46%) Technical Support Analyst
4 2 (15.38%) Delivery Manager
4 2 (15.38%) IT Services Delivery Manager
4 2 (15.38%) IT Services Manager
4 2 (15.38%) Service Delivery Manager
4 2 (15.38%) Service Manager
Miscellaneous
1 2 (15.38%) FMCG
Operating Systems
1 11 (84.62%) Mac OS
1 11 (84.62%) Windows
1 11 (84.62%) Windows Server
1 11 (84.62%) Windows Server 2019
Processes & Methodologies
1 11 (84.62%) Preventative Maintenance
2 5 (38.46%) Server Management
3 2 (15.38%) Collaborative Working
3 2 (15.38%) Logistics
3 2 (15.38%) Service Delivery
Qualifications
1 5 (38.46%) Microsoft Certification
System Software
1 11 (84.62%) Active Directory
1 11 (84.62%) Virtual Desktop
Systems Management
1 11 (84.62%) Microsoft Intune
Vendors
1 11 (84.62%) Microsoft