Period
to 17 November 2017

The median annual salary for a 1st Line Support was £21,000 in advertised job vacancies in Bracknell during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Berkshire > Bracknell
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 62 71 78
Rank change year-on-year +9 +7 +22
Permanent jobs requiring a 1st Line Support 12 13 11
As % of all permanent IT jobs advertised in Bracknell 2.17% 1.87% 1.26%
As % of the Job Titles category 2.29% 2.02% 1.33%
Number of salaries quoted 9 6 16
Bracknell median annual salary £21,000 £21,500 £20,250
Median salary % change year-on-year -2.33% +6.17% +6.58%
10th Percentile £17,800 £14,094 £18,500
90th Percentile £25,625 £28,000 £27,500
Berkshire median annual salary £22,000 £22,500 £21,500
% change year-on-year -2.22% +4.65% +2.38%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bracknell. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Bracknell
Permanent vacancies in Bracknell with a recognized job title 525 644 830
% of permanent IT jobs with a recognized job title 95.11% 92.80% 95.40%
Number of salaries quoted 405 531 635
Bracknell median annual salary £48,500 £45,000 £45,000
Median salary % change year-on-year +7.78% - +9.76%
10th Percentile £27,500 £27,500 £27,500
90th Percentile £71,000 £65,000 £66,500
Berkshire median annual salary £47,500 £50,000 £48,500
% change year-on-year -5.00% +3.09% +7.78%

1st Line Support
Job Vacancy Trend in Bracknell

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Bracknell.

Job vacancy trend for 1st Line Support in Bracknell

1st Line Support
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Bracknell.

Salary trend for 1st Line Support in Bracknell

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Bracknell

For the 6 months to 17 November 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bracknell region featuring 1st Line Support in the job title.

1 4 (33.33%) Windows Server
1 4 (33.33%) Office 365
1 4 (33.33%) Windows
2 3 (25.00%) Broadband
2 3 (25.00%) Service Delivery
2 3 (25.00%) Fujitsu
2 3 (25.00%) Time Management
2 3 (25.00%) SC Cleared
2 3 (25.00%) Security Cleared
3 2 (16.67%) Windows Server 2008
3 2 (16.67%) Telecoms
3 2 (16.67%) SEO
3 2 (16.67%) Active Directory
3 2 (16.67%) VoIP
3 2 (16.67%) POP3
3 2 (16.67%) SMTP
3 2 (16.67%) TCP/IP
3 2 (16.67%) VPN
3 2 (16.67%) Linux
3 2 (16.67%) ADSL
3 2 (16.67%) SQL
3 2 (16.67%) IIS
3 2 (16.67%) Microsoft Office
3 2 (16.67%) Web Services
3 2 (16.67%) Unix
3 2 (16.67%) Windows Server 2012
3 2 (16.67%) Intelligent Network
4 1 (8.33%) Break/Fix
4 1 (8.33%) Oracle
4 1 (8.33%) IBM

1st Line Support Skill Set
Co-occurring IT Skills in Bracknell by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) IIS
Applications
1 2 (16.67%) Microsoft Office
Cloud Services
1 4 (33.33%) Office 365
Communications & Networking
1 3 (25.00%) Broadband
2 2 (16.67%) ADSL
2 2 (16.67%) Intelligent Network
2 2 (16.67%) POP3
2 2 (16.67%) SMTP
2 2 (16.67%) TCP/IP
2 2 (16.67%) VoIP
2 2 (16.67%) VPN
3 1 (8.33%) SMS
General
1 2 (16.67%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (16.67%) Web Services
Operating Systems
1 4 (33.33%) Windows
1 4 (33.33%) Windows Server
2 2 (16.67%) Linux
2 2 (16.67%) Unix
2 2 (16.67%) Windows Server 2008
2 2 (16.67%) Windows Server 2012
Processes & Methodologies
1 3 (25.00%) Service Delivery
1 3 (25.00%) Time Management
2 2 (16.67%) SEO
3 1 (8.33%) Break/Fix
Programming Languages
1 2 (16.67%) SQL
Qualifications
1 3 (25.00%) SC Cleared
1 3 (25.00%) Security Cleared
System Software
1 2 (16.67%) Active Directory
Vendors
1 3 (25.00%) Fujitsu
2 1 (8.33%) Dell
2 1 (8.33%) IBM
2 1 (8.33%) Oracle
2 1 (8.33%) Sun