The median annual salary for a 1st Line Support was £21,000 in advertised job vacancies in Berkshire during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
South East > Berkshire
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 142 186 182
Rank change year-on-year +44 -4  
Permanent jobs requiring a 1st Line Support 38 20 47
As % of all permanent IT jobs advertised in Berkshire 1.15% 0.45% 0.92%
As % of the Job Titles category 1.21% 0.46% 0.96%
Number of salaries quoted 35 15 46
Berkshire median annual salary £21,000 £22,500 £22,000
Median salary % change year-on-year -6.66% +2.27%  
10th Percentile £18,250 £19,300 £17,938
90th Percentile £23,750 £25,000 £28,375
South East median annual salary £22,500 £20,000 £20,500
% change year-on-year +12.50% -2.43%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 3137 4335 4890
As % of all permanent IT job vacancies advertised in Berkshire 94.89% 96.53% 95.58%
Number of salaries quoted 11117 17573 18447
Berkshire median annual salary £46,500 £49,500 £50,000
Median salary % change year-on-year -6.06% -1.00%  
10th Percentile £24,250 £27,500 £26,250
90th Percentile £70,000 £75,000 £71,250
South East median annual salary £43,500 £44,000 £42,500
% change year-on-year -1.13% +3.52%  

1st Line Support
Job Vacancy Trend in Berkshire

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for 1st Line Support in Berkshire

1st Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Berkshire.

Salary trend for 1st Line Support in Berkshire

1st Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +41 23 £21,000 -6.66%
Bracknell +31 8 £21,000 -
Wokingham +27 4 £22,500 -10.00%
Maidenhead +14 1 £18,500 -
Windsor - 1 £22,500 -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 29 June 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 1st Line Support in the job title.

1 43 (66.15%) Windows
2 36 (55.38%) Active Directory
3 16 (24.62%) Windows Server
4 13 (20.00%) Microsoft
5 11 (16.92%) ITIL
6 10 (15.38%) TCP/IP
7 9 (13.85%) Service Delivery
8 8 (12.31%) A+ Certification
9 6 (9.23%) MS Exchange
9 6 (9.23%) SQL
9 6 (9.23%) Security Cleared
9 6 (9.23%) SC Cleared
10 5 (7.69%) Windows 7
10 5 (7.69%) Office 365
10 5 (7.69%) Microsoft Office
10 5 (7.69%) Linux
10 5 (7.69%) Finance
11 4 (6.15%) Time Management
11 4 (6.15%) Fujitsu
12 3 (4.62%) Marketing
12 3 (4.62%) Windows 10
12 3 (4.62%) PostgreSQL
12 3 (4.62%) Telecoms
12 3 (4.62%) MCP
12 3 (4.62%) ADSL
12 3 (4.62%) ITIL Certification
12 3 (4.62%) SLA
12 3 (4.62%) Microsoft Certification
12 3 (4.62%) VPN
13 2 (3.08%) HP

1st Line Support Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.23%) MS Exchange
2 2 (3.08%) IIS
3 1 (1.54%) Exchange Server 2010
3 1 (1.54%) Exchange Server 2013
3 1 (1.54%) Skype for Business
Applications
1 5 (7.69%) Microsoft Office
2 2 (3.08%) Microsoft Excel
2 2 (3.08%) MS Visio
Cloud Services
1 5 (7.69%) Office 365
Communications & Networking
1 10 (15.38%) TCP/IP
2 3 (4.62%) ADSL
2 3 (4.62%) VPN
3 2 (3.08%) Broadband
3 2 (3.08%) Intelligent Network
3 2 (3.08%) Internet
3 2 (3.08%) VoIP
4 1 (1.54%) DSL
4 1 (1.54%) Firewall
4 1 (1.54%) Junos
4 1 (1.54%) SMS
Database & Business Intelligence
1 3 (4.62%) PostgreSQL
2 1 (1.54%) BusinessObjects
General
1 5 (7.69%) Finance
2 3 (4.62%) Marketing
2 3 (4.62%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.08%) Web Services
Miscellaneous
1 2 (3.08%) Management Information System
2 1 (1.54%) Blackberry
2 1 (1.54%) Enterprise Software
2 1 (1.54%) iPhone
Operating Systems
1 43 (66.15%) Windows
2 16 (24.62%) Windows Server
3 5 (7.69%) Linux
3 5 (7.69%) Windows 7
4 3 (4.62%) Windows 10
5 2 (3.08%) Unix
5 2 (3.08%) Windows Server 2012
5 2 (3.08%) Windows XP
6 1 (1.54%) Android
6 1 (1.54%) Windows 8
6 1 (1.54%) Windows Server 2003
6 1 (1.54%) Windows Server 2008
Processes & Methodologies
1 11 (16.92%) ITIL
2 9 (13.85%) Service Delivery
3 4 (6.15%) Time Management
4 2 (3.08%) Data Protection
5 1 (1.54%) Business Intelligence
5 1 (1.54%) Document Management
5 1 (1.54%) ETL
5 1 (1.54%) Hardware Maintenance
5 1 (1.54%) Problem Management
Programming Languages
1 6 (9.23%) SQL
Qualifications
1 8 (12.31%) A+ Certification
2 6 (9.23%) SC Cleared
2 6 (9.23%) Security Cleared
3 3 (4.62%) ITIL Certification
3 3 (4.62%) MCP
3 3 (4.62%) Microsoft Certification
4 2 (3.08%) DV Cleared
4 2 (3.08%) MCSE
5 1 (1.54%) CCNA
5 1 (1.54%) Cisco Certification
Quality Assurance & Compliance
1 3 (4.62%) SLA
System Software
1 36 (55.38%) Active Directory
Vendors
1 13 (20.00%) Microsoft
2 4 (6.15%) Fujitsu
3 2 (3.08%) HP
4 1 (1.54%) Citrix
4 1 (1.54%) F5
4 1 (1.54%) Spiceworks
4 1 (1.54%) Tableau