The median annual salary for a 1st Line Support was £21,500 in advertised job vacancies in Berkshire during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
First Line Support
South East / Berkshire
Rank 156 200 172
Rank change year-on-year +44 -28  
Permanent jobs requiring a 1st Line Support 28 19 51
As % of all permanent IT jobs advertised in Berkshire 0.84% 0.38% 0.95%
As % of the Job Titles category 0.88% 0.41% 0.99%
Number of salaries quoted 26 17 45
Median salary £21,500 £25,000 £20,000
Median salary % change year-on-year -14.00% +25.00%  
90% offered a salary of more than £19,000 £20,000 £19,000
10% offered a salary of more than £24,500 £29,000 £32,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 3164 4679 5148
As % of all permanent IT job vacancies advertised in Berkshire 94.90% 94.64% 95.44%
Number of salaries quoted 2575 3816 3820
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26%  
90% offered a salary of more than £27,000 £28,500 £26,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Berkshire

1st Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Berkshire.

Salary trend for 1st Line Support in Berkshire

1st Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +55 19 £21,500 -2.27% 2
Maidenhead +10 4 £24,000 -4.00%
Bracknell +7 4 £19,000 -25.49% 1
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 26 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 1st Line Support in the job title.

1 48 (68.57%) Windows
2 31 (44.29%) Active Directory
3 26 (37.14%) Microsoft
4 19 (27.14%) ITIL
4 19 (27.14%) MS Excel
5 13 (18.57%) Service Delivery
5 13 (18.57%) Windows 7
6 12 (17.14%) MS Office
7 11 (15.71%) Windows 8
7 11 (15.71%) Windows 10
8 10 (14.29%) VMware Infrastructure
8 10 (14.29%) VMware
9 9 (12.86%) SC Cleared
9 9 (12.86%) Security Cleared
10 8 (11.43%) Time Management
10 8 (11.43%) Windows Server
10 8 (11.43%) Fujitsu
11 5 (7.14%) Office 365
11 5 (7.14%) SLA
12 4 (5.71%) TCP/IP
12 4 (5.71%) A+ Certification
13 3 (4.29%) ITIL Certification
13 3 (4.29%) MS Exchange
13 3 (4.29%) Marketing
13 3 (4.29%) Service Management
13 3 (4.29%) Firewall
13 3 (4.29%) Wi-Fi
13 3 (4.29%) ITIL V3
13 3 (4.29%) Windows Server 2012
13 3 (4.29%) Problem Management

1st Line Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.29%) MS Exchange
2 1 (1.43%) Exchange Server 2010
2 1 (1.43%) Exchange Server 2013
2 1 (1.43%) Skype for Business
Applications
1 19 (27.14%) MS Excel
2 12 (17.14%) MS Office
Cloud Services
1 5 (7.14%) Office 365
Communications & Networking
1 4 (5.71%) TCP/IP
2 3 (4.29%) Firewall
2 3 (4.29%) Wi-Fi
3 2 (2.86%) Internet
3 2 (2.86%) LAN
4 1 (1.43%) Junos
4 1 (1.43%) VoIP
4 1 (1.43%) VPN
General
1 3 (4.29%) Marketing
2 1 (1.43%) Manufacturing
Miscellaneous
1 1 (1.43%) Blackberry
1 1 (1.43%) CMDB
1 1 (1.43%) Data Centre
1 1 (1.43%) Enterprise Software
1 1 (1.43%) HP Storage
1 1 (1.43%) iPhone
1 1 (1.43%) Management Information System
Operating Systems
1 48 (68.57%) Windows
2 13 (18.57%) Windows 7
3 11 (15.71%) Windows 10
3 11 (15.71%) Windows 8
4 8 (11.43%) Windows Server
5 3 (4.29%) Windows Server 2012
6 1 (1.43%) AIX
6 1 (1.43%) Android
6 1 (1.43%) HPUX
6 1 (1.43%) Linux
6 1 (1.43%) Unix
6 1 (1.43%) Windows Server 2003
6 1 (1.43%) Windows Server 2008
6 1 (1.43%) Windows XP
Processes & Methodologies
1 19 (27.14%) ITIL
2 13 (18.57%) Service Delivery
3 8 (11.43%) Time Management
4 3 (4.29%) Data Protection
4 3 (4.29%) ITIL V3
4 3 (4.29%) Problem Management
4 3 (4.29%) Service Management
5 1 (1.43%) CRM
5 1 (1.43%) Document Management
Qualifications
1 9 (12.86%) SC Cleared
1 9 (12.86%) Security Cleared
2 4 (5.71%) A+ Certification
3 3 (4.29%) ITIL Certification
4 1 (1.43%) CCNA
4 1 (1.43%) Cisco Certification
4 1 (1.43%) Degree
4 1 (1.43%) MCP
4 1 (1.43%) Microsoft Certification
Quality Assurance & Compliance
1 5 (7.14%) SLA
System Software
1 31 (44.29%) Active Directory
2 10 (14.29%) VMware Infrastructure
3 1 (1.43%) XenApp
3 1 (1.43%) XenDesktop
Systems Management
1 1 (1.43%) Backup Exec
1 1 (1.43%) HP Data Protector
Vendors
1 26 (37.14%) Microsoft
2 10 (14.29%) VMware
3 8 (11.43%) Fujitsu
4 2 (2.86%) Citrix
5 1 (1.43%) AppSense
5 1 (1.43%) EMC
5 1 (1.43%) F5
5 1 (1.43%) HP
5 1 (1.43%) Red Hat
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £23000.00 per annum + Benefits
Posted: Yesterday
Reading, Berkshire
RecruitmentRevolution.com Limited
Salary: Excellent Salary + Company Benefits Package
Posted: 3 days ago