Customer Service Job Trends in Brentwood

Customer Service
Essex > Brentwood

The table below provides summary statistics and salary benchmarking for jobs advertised in Brentwood requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 16 October 2025, with comparisons to the same periods in the previous two years.

6 months to
16 Oct 2025
Same period 2024 Same period 2023
Rank 4 8 1
Rank change year-on-year +4 -7 +14
Permanent jobs citing Customer Service 1 2 3
As % of all permanent jobs in Brentwood 6.67% 10.53% 50.00%
As % of the Processes & Methodologies category 8.33% 13.33% 50.00%
Number of salaries quoted 0 2 2
10th Percentile - £36,625 £28,825
25th Percentile - £37,188 £30,063
Median annual salary (50th Percentile) - £38,750 £32,750
Median % change year-on-year - +18.32% -7.75%
75th Percentile - £39,688 £36,063
90th Percentile - £39,875 £37,675
Essex median annual salary £30,000 £31,000 £27,500
% change year-on-year -3.23% +12.73% -26.67%

All Process and Methodology Skills
Brentwood

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Brentwood.

Permanent vacancies with a requirement for process or methodology skills 12 15 6
As % of all permanent jobs advertised in Brentwood 80.00% 78.95% 100.00%
Number of salaries quoted 5 12 5
10th Percentile £41,000 £37,500 £31,300
25th Percentile - £39,375 £36,250
Median annual salary (50th Percentile) £65,000 £45,000 £39,085
Median % change year-on-year +44.44% +15.13% -13.14%
75th Percentile - £56,250 -
90th Percentile £71,540 £69,000 -
Essex median annual salary £40,908 £55,000 £48,800
% change year-on-year -25.62% +12.70% +2.74%

Customer Service
Job Vacancy Trend in Brentwood

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Brentwood.

Customer Service job vacancy trend in Brentwood

Customer Service
Salary Trend in Brentwood

Salary distribution trend for jobs in Brentwood citing Customer Service.

Salary distribution trend for jobs in Brentwood citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Brentwood by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (100.00%) Broadband
1 1 (100.00%) DHCP
1 1 (100.00%) DOCSIS
1 1 (100.00%) DSL
1 1 (100.00%) GPON
1 1 (100.00%) IPv4
1 1 (100.00%) IPv6
1 1 (100.00%) PPP
1 1 (100.00%) RTP
1 1 (100.00%) TCP/IP
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
1 1 (100.00%) Wi-Fi
Development Applications
1 1 (100.00%) JIRA
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Architect
1 1 (100.00%) Software Architect
Miscellaneous
1 1 (100.00%) Self-Motivation
Operating Systems
1 1 (100.00%) Linux
1 1 (100.00%) OpenWrt
Processes & Methodologies
1 1 (100.00%) Agile
1 1 (100.00%) AI
1 1 (100.00%) Analytical Thinking
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Creative Problem-Solving
1 1 (100.00%) Creative Thinking
1 1 (100.00%) Open Source
1 1 (100.00%) Problem-Solving
1 1 (100.00%) SDLC
1 1 (100.00%) Software Architecture
1 1 (100.00%) Use Case
1 1 (100.00%) User Stories
Programming Languages
1 1 (100.00%) C
1 1 (100.00%) C++