1st Line Support Engineer Jobs in Burton-upon-Trent

First Line Support Engineer
Staffordshire > Burton-upon-Trent

The median First Line Support Engineer salary in Burton-upon-Trent is £23,500 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 24 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support Engineer 1 0 0
As % of all permanent jobs advertised in Burton-upon-Trent 1.33% - -
As % of the Job Titles category 1.33% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £22,750 - -
Median annual salary (50th Percentile) £23,500 - -
75th Percentile £24,250 - -
90th Percentile - - -
Staffordshire median annual salary £23,500 £28,000 -
% change year-on-year -16.07% - -

All Permanent IT Job Vacancies
Burton-upon-Trent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Burton-upon-Trent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Burton-upon-Trent with a recognized job title 75 51 89
% of permanent jobs with a recognized job title 100.00% 98.08% 97.80%
Number of salaries quoted 62 39 89
10th Percentile £24,225 £23,700 £24,000
25th Percentile £50,000 £38,125 £33,500
Median annual salary (50th Percentile) £57,500 £52,500 £42,500
Median % change year-on-year +9.52% +23.53% +44.07%
75th Percentile £63,750 £58,125 £62,500
90th Percentile £99,000 £66,300 £65,000
Staffordshire median annual salary £40,000 £45,000 £45,000
% change year-on-year -11.11% - +12.50%

1st Line Support Engineer
Job Vacancy Trend in Burton-upon-Trent

Job postings that featured 1st Line Support Engineer in the job title as a proportion of all IT jobs advertised in Burton-upon-Trent.

Job vacancy trend for 1st Line Support Engineer in Burton-upon-Trent

1st Line Support Engineer Skill Set
Top 15 Co-occurring Skills and Capabilities in Burton-upon-Trent

For the 6 months to 28 May 2024, 1st Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Burton-upon-Trent region featuring 1st Line Support Engineer in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) SLA
1 1 (100.00%) Active Directory
1 1 (100.00%) Remedy
1 1 (100.00%) Service Management
1 1 (100.00%) ITSM
1 1 (100.00%) Remedy ITSM
1 1 (100.00%) SCCM
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) Mobile Device Management
1 1 (100.00%) ServiceNow
1 1 (100.00%) Dynamics 365
1 1 (100.00%) Social Skills

1st Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in Burton-upon-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Business Applications
1 1 (100.00%) Remedy ITSM
Cloud Services
1 1 (100.00%) Dynamics 365
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) ITSM
1 1 (100.00%) Mobile Device Management
1 1 (100.00%) Service Management
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) SCCM
Vendors
1 1 (100.00%) Remedy
1 1 (100.00%) ServiceNow