1st Line Support Jobs in Cambridge

First Line Support
Cambridgeshire > Cambridge

The median First Line Support salary in Cambridge is £30,000 per year, according to job vacancies posted during the 6 months leading to 19 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 May 2025
Same period 2024 Same period 2023
Rank 44 77 86
Rank change year-on-year +33 +9 +37
Permanent jobs requiring a 1st Line Support 1 5 6
As % of all permanent jobs advertised in Cambridge 0.38% 0.50% 0.65%
As % of the Job Titles category 0.41% 0.51% 0.77%
Number of salaries quoted 1 5 6
10th Percentile - - £20,000
25th Percentile - £23,750 £21,000
Median annual salary (50th Percentile) £30,000 £27,000 £22,000
Median % change year-on-year +11.11% +22.73% +7.32%
75th Percentile - - £23,000
90th Percentile - - -
Cambridgeshire median annual salary £28,250 £24,500 £22,000
% change year-on-year +15.31% +11.36% +7.32%

All Permanent IT Job Vacancies
Cambridge

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cambridge with a recognized job title 245 978 783
% of permanent jobs with a recognized job title 92.45% 97.12% 84.56%
Number of salaries quoted 155 754 381
10th Percentile £26,250 £30,000 £30,500
25th Percentile £38,125 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £57,500
Median % change year-on-year -9.09% -4.35% +4.55%
75th Percentile £65,625 £73,250 £75,000
90th Percentile £82,250 £85,000 £90,000
Cambridgeshire median annual salary £50,000 £52,500 £54,000
% change year-on-year -4.76% -2.78% +8.00%

1st Line Support
Job Vacancy Trend in Cambridge

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Cambridge.

Job vacancy trend for 1st Line Support in Cambridge

1st Line Support
Salary Trend in Cambridge

3-month moving average salary quoted in jobs citing 1st Line Support in Cambridge.

Salary trend for 1st Line Support in Cambridge

1st Line Support Skill Set
Top 5 Co-occurring Skills and Capabilities in Cambridge

For the 6 months to 19 May 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region featuring 1st Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Problem-Solving
System Software
1 1 (100.00%) Active Directory