Customer Service Analyst Jobs in Cambridge

Customer Service Analyst
Cambridgeshire > Cambridge

The median Customer Service Analyst salary in Cambridge is £30,000 per year, according to job vacancies posted during the 6 months leading to 7 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 Jun 2025
Same period 2024 Same period 2023
Rank 46 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Analyst 1 0 0
As % of all permanent jobs advertised in Cambridge 0.39% - -
As % of the Job Titles category 0.41% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £30,000 - -
Cambridgeshire median annual salary £30,000 - -

All Permanent IT Job Vacancies
Cambridge

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cambridge with a recognized job title 242 1,033 738
% of permanent jobs with a recognized job title 93.80% 97.09% 83.86%
Number of salaries quoted 158 790 376
10th Percentile £26,250 £30,000 £30,750
25th Percentile £30,000 £40,000 £40,000
Median annual salary (50th Percentile) £47,500 £55,000 £57,500
Median % change year-on-year -13.64% -4.35% +4.55%
75th Percentile £62,500 £73,063 £75,000
90th Percentile £77,500 £85,000 £88,750
Cambridgeshire median annual salary £47,500 £51,570 £55,000
% change year-on-year -7.89% -6.24% +10.00%

Customer Service Analyst
Job Vacancy Trend in Cambridge

Job postings that featured Customer Service Analyst in the job title as a proportion of all IT jobs advertised in Cambridge.

Job vacancy trend for Customer Service Analyst in Cambridge

Customer Service Analyst
Salary Trend in Cambridge

3-month moving average salary quoted in jobs citing Customer Service Analyst in Cambridge.

Salary trend for Customer Service Analyst in Cambridge

Customer Service Analyst Skill Set
Top 7 Co-occurring Skills and Capabilities in Cambridge

For the 6 months to 7 June 2025, Customer Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region featuring Customer Service Analyst in the job title.

1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service
1 1 (100.00%) Collaborative Culture

Customer Service Analyst Skill Set
Co-occurring Skills and Capabilities in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Excel
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Social Skills
Processes & Methodologies
1 1 (100.00%) Collaborative Culture
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem-Solving