1st Line Support Analyst Job Trends in Cambridgeshire

First Line Support Analyst
East of England > Cambridgeshire

The median First Line Support Analyst salary in Cambridgeshire is £27,000 per year, according to job vacancies posted during the 6 months leading to 24 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Nov 2025
Same period 2024 Same period 2023
Rank 70 - 62
Rank change year-on-year - - +85
Permanent jobs requiring a 1st Line Support Analyst 1 0 5
As % of all permanent jobs in Cambridgeshire 0.12% - 0.89%
As % of the Job Titles category 0.14% - 0.95%
Number of salaries quoted 1 0 5
10th Percentile - - -
25th Percentile - - £21,000
Median annual salary (50th Percentile) £27,000 - £22,000
Median % change year-on-year - - -2.22%
75th Percentile - - £25,250
90th Percentile - - -
East of England median annual salary £26,250 £22,500 £22,750
% change year-on-year +16.67% -1.10% -3.19%

All Permanent IT Job Vacancies
Cambridgeshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cambridgeshire with a recognized job title 718 1,011 525
% of permanent jobs with a recognized job title 88.64% 92.24% 93.75%
Number of salaries quoted 471 551 342
10th Percentile £27,000 £30,000 £27,775
25th Percentile £31,250 £40,000 £38,813
Median annual salary (50th Percentile) £50,000 £55,000 £54,000
Median % change year-on-year -9.09% +1.85% +2.86%
75th Percentile £65,000 £73,750 £70,000
90th Percentile £80,000 £85,000 £85,750
East of England median annual salary £46,750 £53,000 £52,500
% change year-on-year -11.79% +0.95% -

1st Line Support Analyst
Job Vacancy Trend in Cambridgeshire

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support Analyst' in the job title relative to all permanent IT jobs advertised in Cambridgeshire.

1st Line Support Analyst job vacancy trend in Cambridgeshire

1st Line Support Analyst
Salary Trend in Cambridgeshire

Salary distribution trend for 1st Line Support Analyst job vacancies in Cambridgeshire.

Salary distribution trend for 1st Line Support Analyst job vacancies in Cambridgeshire

1st Line Support Analyst
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Cambridgeshire region over the 6 months to 24 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Peterborough - 1 £27,000 - 1
1st Line Support Analyst
East of England

1st Line Support Analyst Skill Set
Top 5 Co-Occurring Skills & Capabilities in Cambridgeshire

For the 6 months to 24 November 2025, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring 1st Line Support Analyst in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft Office
1 1 (100.00%) ServiceNow
1 1 (100.00%) Windows

1st Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Cambridgeshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
Operating Systems
1 1 (100.00%) Windows
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) ServiceNow