Customer-Centricity Job Trends in Cambridgeshire

Customer-Centric
East of England > Cambridgeshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Cambridgeshire requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 68 69 57
Rank change year-on-year +1 -12 +56
Permanent jobs citing Customer-Centricity 2 13 11
As % of all permanent jobs in Cambridgeshire 0.23% 1.46% 1.80%
As % of the Processes & Methodologies category 0.30% 1.69% 1.98%
Number of salaries quoted 2 4 1
10th Percentile - - -
25th Percentile £31,250 £38,750 £47,500
Median annual salary (50th Percentile) £32,500 £42,500 £50,000
Median % change year-on-year -23.53% -15.00% -4.76%
75th Percentile £33,750 £46,250 £52,500
90th Percentile - - -
East of England median annual salary £26,500 £42,500 £50,000
% change year-on-year -37.65% -15.00% -27.93%

All Process & Methodology Skills
Cambridgeshire

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cambridgeshire.

Permanent vacancies with a requirement for process or methodology skills 672 771 556
As % of all permanent jobs advertised in Cambridgeshire 76.45% 86.34% 91.00%
Number of salaries quoted 468 346 357
10th Percentile £28,250 £33,775 £27,000
25th Percentile £32,688 £47,500 £37,500
Median annual salary (50th Percentile) £50,000 £55,875 £54,000
Median % change year-on-year -10.51% +3.47% -1.82%
75th Percentile £69,063 £75,000 £70,000
90th Percentile £85,000 £85,000 £89,250
East of England median annual salary £47,500 £55,000 £55,000
% change year-on-year -13.64% - -

Customer-Centricity
Job Vacancy Trend in Cambridgeshire

Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in Cambridgeshire.

Customer-Centricity job vacancy trend in Cambridgeshire

Customer-Centricity
Salary Trend in Cambridgeshire

Salary distribution trend for jobs in Cambridgeshire citing Customer-Centricity.

Salary distribution trend for jobs in Cambridgeshire citing Customer-Centricity

Customer-Centricity
Co-Occurring Skills & Capabilities in Cambridgeshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Job Titles
1 2 (100.00%) Customer Services Manager
1 2 (100.00%) Service Manager
Processes & Methodologies
1 2 (100.00%) Continuous Improvement
1 2 (100.00%) Customer Experience
1 2 (100.00%) Customer Retention
1 2 (100.00%) Customer Service
1 2 (100.00%) Logistics