Customer-Centricity Job Trends in the East of England

Customer-Centric
England > East of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the East of England requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 7 August 2026, with comparisons to the same periods in the previous two years.

6 months to
7 Aug 2026
Same period 2025 Same period 2024
Rank 147 157 154
Rank change year-on-year +10 -3 -12
Permanent jobs citing Customer-Centricity 58 21 20
As % of all permanent jobs in the East of England 0.81% 0.61% 0.43%
As % of the Processes & Methodologies category 1.15% 0.69% 0.58%
Number of salaries quoted 3 13 15
10th Percentile £48,691 - -
25th Percentile £50,120 £25,500 £27,000
Median annual salary (50th Percentile) £55,000 £26,500 £32,500
Median % change year-on-year +107.55% -18.46% -53.57%
75th Percentile £61,250 £27,250 £59,375
90th Percentile £63,500 £33,750 £64,400
England median annual salary £55,500 £55,000 £48,825
% change year-on-year +0.91% +12.65% -27.67%

All Process & Methodology Skills
East of England

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 5,031 3,049 3,471
As % of all permanent jobs advertised in the East of England 70.66% 88.27% 74.15%
Number of salaries quoted 3,574 1,651 2,277
10th Percentile £30,000 £26,500 £27,000
25th Percentile £36,250 £32,500 £35,529
Median annual salary (50th Percentile) £52,500 £47,500 £50,000
Median % change year-on-year +10.53% -5.00% -9.09%
75th Percentile £70,000 £63,749 £67,500
90th Percentile £90,000 £75,000 £80,000
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -12.00%

Customer-Centricity
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in the East of England.

Customer-Centricity job vacancy trend in the East of England

Customer-Centricity
Salary Trend in the East of England

Salary distribution trend for jobs in the East of England citing Customer-Centricity.

Salary distribution trend for jobs in the East of England citing Customer-Centricity

Customer-Centricity
Salary Histogram in the East of England

Salary distribution for jobs citing Customer-Centricity in the East of England over the 6 months to 7 August 2026.

Salary histogram for Customer-Centricity in the East of England

Customer-Centricity
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the East of England region over the 6 months to 7 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +10 33 - - 3
Essex -10 9 - -
Cambridgeshire -24 8 £60,000 +84.62% 2
Suffolk +21 7 £47,739 - 1
Bedfordshire -8 1 - - 2
Customer-Centricity
England

Customer-Centricity
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (1.72%) CMS
Applications
1 1 (1.72%) Adobe Creative Suite
Business Applications
1 7 (12.07%) Oracle Financials
2 1 (1.72%) NetSuite
Cloud Services
1 10 (17.24%) SaaS
2 8 (13.79%) PaaS
3 1 (1.72%) Azure
Communications & Networking
1 1 (1.72%) Firewall
Database & Business Intelligence
1 1 (1.72%) SQL Server
General
1 16 (27.59%) Finance
2 2 (3.45%) Social Skills
3 1 (1.72%) Manufacturing
3 1 (1.72%) Marketing
3 1 (1.72%) Presentation Skills
3 1 (1.72%) Public Sector
3 1 (1.72%) Retail
Job Titles
1 14 (24.14%) Lead
2 10 (17.24%) Delivery Manager
3 9 (15.52%) Project Delivery Manager
4 7 (12.07%) Applications Specialist
4 7 (12.07%) Head of DevOps
4 7 (12.07%) Oracle Financials Specialist
4 7 (12.07%) Oracle Specialist
4 7 (12.07%) Supply Chain Specialist
5 6 (10.34%) Head of Infrastructure
6 5 (8.62%) Professional Services Manager
6 5 (8.62%) Service Manager
7 3 (5.17%) Engineering Manager
7 3 (5.17%) Support Engineer
7 3 (5.17%) Technical Engineer
7 3 (5.17%) Technical Support
7 3 (5.17%) Technical Support Engineer
8 1 (1.72%) Community Manager
8 1 (1.72%) Quality Manager
8 1 (1.72%) Sales Manager
8 1 (1.72%) Technical Manager
Libraries, Frameworks & Software Standards
1 5 (8.62%) Ruby on Rails
Miscellaneous
1 1 (1.72%) Smart City
Operating Systems
1 1 (1.72%) Linux
1 1 (1.72%) Windows
Processes & Methodologies
1 9 (15.52%) Project Delivery
2 7 (12.07%) DevOps
3 2 (3.45%) CRM
3 2 (3.45%) Customer Engagement
3 2 (3.45%) Demand Generation
4 1 (1.72%) AI
4 1 (1.72%) Analytics
4 1 (1.72%) B2B
4 1 (1.72%) Computer Science
4 1 (1.72%) Customer Acquisition
4 1 (1.72%) Information Management
4 1 (1.72%) Logistics
4 1 (1.72%) Marketing Strategy
4 1 (1.72%) Pay per click
4 1 (1.72%) Performance Management
4 1 (1.72%) Project Management
4 1 (1.72%) Stakeholder Management
4 1 (1.72%) Strategic Planning
4 1 (1.72%) Telesales
4 1 (1.72%) WFM
Programming Languages
1 5 (8.62%) Ruby
2 1 (1.72%) Bash
2 1 (1.72%) C#
2 1 (1.72%) PowerShell
2 1 (1.72%) SQL
2 1 (1.72%) VB
Qualifications
1 2 (3.45%) Degree
2 1 (1.72%) Computer Science Degree
2 1 (1.72%) Master's Degree
System Software
1 1 (1.72%) Microsoft Virtual Server
1 1 (1.72%) Virtual Servers
Vendors
1 8 (13.79%) Oracle
2 1 (1.72%) Adobe
2 1 (1.72%) HubSpot
2 1 (1.72%) Microsoft
2 1 (1.72%) Pardot
2 1 (1.72%) Salesforce