Customer-Centricity Jobs in the East of England

Customer-Centric
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 163 156 165
Rank change year-on-year -7 +9 +35
Permanent jobs citing Customer-Centricity 23 26 125
As % of all permanent jobs advertised in the East of England 0.44% 0.72% 1.73%
As % of the Processes & Methodologies category 0.58% 0.75% 1.82%
Number of salaries quoted 18 21 25
10th Percentile £26,550 £21,000 £25,000
25th Percentile £27,000 £38,000 £29,250
Median annual salary (50th Percentile) £32,500 £70,000 £45,500
Median % change year-on-year -53.57% +53.85% +1.11%
75th Percentile £53,750 £72,500 £61,361
90th Percentile £63,950 £77,500 £67,950
England median annual salary £45,000 £67,500 £70,000
% change year-on-year -33.33% -3.57% +27.27%

All Process and Methodology Skills
East of England

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,937 3,451 6,886
As % of all permanent jobs advertised in the East of England 75.61% 94.91% 95.10%
Number of salaries quoted 2,718 1,725 2,889
10th Percentile £26,250 £26,250 £28,500
25th Percentile £35,000 £36,250 £37,500
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £65,000 £67,500 £66,250
90th Percentile £80,000 £80,000 £80,000
England median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +4.35%

Customer-Centricity
Job Vacancy Trend in the East of England

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Customer-Centricity in the East of England

Customer-Centricity
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Customer-Centricity in the East of England.

Salary trend for Customer-Centricity in the East of England

Customer-Centricity
Salary Histogram in the East of England

Salary distribution for jobs citing Customer-Centricity in the East of England over the 6 months to 26 July 2024.

Salary histogram for Customer-Centricity in the East of England

Customer-Centricity
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the East of England region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +4 6 £46,750 -33.21% 2
Suffolk -1 6 £27,000 -61.43%
Hertfordshire -7 6 £47,250 +35.00%
Essex +15 4 £37,500 -46.43%
Bedfordshire +14 1 £36,500 -51.33%
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (21.74%) Microsoft Office
Cloud Services
1 8 (34.78%) Microsoft 365
2 2 (8.70%) AWS
2 2 (8.70%) Azure
3 1 (4.35%) Dynamics 365
3 1 (4.35%) SaaS
Communications & Networking
1 6 (26.09%) Firewall
2 1 (4.35%) LAN
2 1 (4.35%) TCP/IP
2 1 (4.35%) WAN
Database & Business Intelligence
1 1 (4.35%) SQL Server
General
1 14 (60.87%) Social Skills
2 4 (17.39%) Analytical Skills
2 4 (17.39%) Organisational Skills
3 2 (8.70%) Finance
3 2 (8.70%) Manufacturing
4 1 (4.35%) Documentation Skills
4 1 (4.35%) Retail
Job Titles
1 9 (39.13%) Analyst
2 5 (21.74%) Service Analyst
2 5 (21.74%) Service Desk Analyst
3 3 (13.04%) Logistics Analyst
3 3 (13.04%) Logistics Specialist
3 3 (13.04%) Process Analyst
4 2 (8.70%) Coordinator
4 2 (8.70%) CRM Manager
4 2 (8.70%) Front-End Engineer (Client-Side Engineer)
4 2 (8.70%) Full Stack Engineer
4 2 (8.70%) IT Support
4 2 (8.70%) IT Support Technician
4 2 (8.70%) IT Technician
4 2 (8.70%) Project Coordinator
4 2 (8.70%) Support Technician
5 1 (4.35%) Programme Manager
5 1 (4.35%) Project Manager
5 1 (4.35%) Software Engineer
5 1 (4.35%) Support Analyst
5 1 (4.35%) Technical Support
Libraries, Frameworks & Software Standards
1 2 (8.70%) CSS
1 2 (8.70%) CSS3
1 2 (8.70%) HTML
1 2 (8.70%) HTML5
1 2 (8.70%) Kafka
1 2 (8.70%) Node.js
1 2 (8.70%) React
1 2 (8.70%) Spring
2 1 (4.35%) Jest
2 1 (4.35%) Playwright
Miscellaneous
1 3 (13.04%) Onboarding
2 2 (8.70%) Cloud Native
2 2 (8.70%) Renewable Energy
3 1 (4.35%) iPad
Operating Systems
1 4 (17.39%) Windows
2 2 (8.70%) Windows 10
2 2 (8.70%) Windows Server
3 1 (4.35%) Mac OS
Processes & Methodologies
1 12 (52.17%) Problem-Solving
2 9 (39.13%) Customer-Centric Approach
2 9 (39.13%) ITIL
3 6 (26.09%) Coaching
4 5 (21.74%) Hardware Maintenance
4 5 (21.74%) Logistics
5 4 (17.39%) Change Management
5 4 (17.39%) Customer Experience
5 4 (17.39%) Customer Service
5 4 (17.39%) PRINCE2
6 3 (13.04%) Agile
6 3 (13.04%) Business Case
6 3 (13.04%) Contact Management
6 3 (13.04%) Continuous Improvement
6 3 (13.04%) Data Science
6 3 (13.04%) Lean Six Sigma
6 3 (13.04%) Six Sigma
6 3 (13.04%) Time Management
7 2 (8.70%) Commercial Awareness
7 2 (8.70%) Decision-Making
Programming Languages
1 2 (8.70%) Java
1 2 (8.70%) JavaScript
1 2 (8.70%) SQL
1 2 (8.70%) TypeScript
Qualifications
1 2 (8.70%) Microsoft Certification
2 1 (4.35%) A+ Certification
2 1 (4.35%) Degree
System Software
1 7 (30.43%) Active Directory
2 2 (8.70%) Docker
Systems Management
1 1 (4.35%) Autotask
Vendors
1 13 (56.52%) Microsoft
2 1 (4.35%) Citrix
2 1 (4.35%) WatchGuard