Customer-Centricity Jobs in the East of England

Customer-Centric
England > East of England

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 190 132 191
Rank change year-on-year -58 +59 +2
Permanent jobs citing Customer-Centricity 37 93 100
As % of all permanent jobs advertised in the East of England 0.58% 1.86% 1.45%
As % of the Processes & Methodologies category 0.74% 1.96% 1.53%
Number of salaries quoted 27 34 22
10th Percentile £25,500 £33,775 -
25th Percentile £27,000 £67,500 £25,000
Median annual salary (50th Percentile) £33,250 £70,600 £33,280
Median % change year-on-year -52.90% +112.14% -16.86%
75th Percentile £59,375 £77,500 £59,750
90th Percentile £63,750 £85,000 £65,000
England median annual salary £46,958 £70,000 £67,500
% change year-on-year -32.92% +3.70% +22.73%

All Process and Methodology Skills
East of England

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 5,027 4,747 6,541
As % of all permanent jobs advertised in the East of England 78.89% 94.71% 95.10%
Number of salaries quoted 3,772 2,080 2,779
10th Percentile £26,000 £26,750 £28,100
25th Percentile £32,500 £38,000 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £67,500 £65,250
90th Percentile £77,500 £80,000 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer-Centricity
Job Vacancy Trend in the East of England

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Customer-Centricity in the East of England

Customer-Centricity
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Customer-Centricity in the East of England.

Salary trend for Customer-Centricity in the East of England

Customer-Centricity
Salary Histogram in the East of England

Salary distribution for jobs citing Customer-Centricity in the East of England over the 6 months to 28 May 2024.

Salary histogram for Customer-Centricity in the East of England

Customer-Centricity
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the East of England region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -9 9 £33,250 -5.00% 4
Cambridgeshire +19 8 £57,500 -17.86% 2
Suffolk -10 7 £27,000 -61.43% 1
Bedfordshire +14 6 £49,500 -36.13% 2
Essex -13 6 £36,250 -48.65% 4
Norfolk -36 1 £22,500 -67.99%
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.70%) Apache
1 1 (2.70%) Apache Spark
1 1 (2.70%) SharePoint
Applications
1 5 (13.51%) Microsoft Office
2 3 (8.11%) Microsoft Excel
3 1 (2.70%) Microsoft Project
Cloud Services
1 9 (24.32%) Microsoft 365
2 7 (18.92%) AWS
2 7 (18.92%) Azure
3 4 (10.81%) Amazon EMR
4 1 (2.70%) Amazon Kinesis
4 1 (2.70%) Amazon S3
4 1 (2.70%) AWS Lambda
4 1 (2.70%) Dynamics 365
4 1 (2.70%) Entra ID
4 1 (2.70%) SaaS
4 1 (2.70%) Serverless
Communications & Networking
1 8 (21.62%) Firewall
Database & Business Intelligence
1 4 (10.81%) Amazon Redshift
2 3 (8.11%) PowerPivot
2 3 (8.11%) QlikView
2 3 (8.11%) Tableau
3 1 (2.70%) Apache Hive
3 1 (2.70%) Big Data
3 1 (2.70%) Data Warehouse
3 1 (2.70%) Delta Lake
3 1 (2.70%) Hadoop
3 1 (2.70%) Relational Database
3 1 (2.70%) SQL Server
General
1 25 (67.57%) Social Skills
2 7 (18.92%) Analytical Skills
2 7 (18.92%) Finance
3 5 (13.51%) Organisational Skills
4 2 (5.41%) Legal
4 2 (5.41%) Manufacturing
4 2 (5.41%) Marketing
4 2 (5.41%) Retail
5 1 (2.70%) Documentation Skills
5 1 (2.70%) Presentation Skills
Job Titles
1 14 (37.84%) Analyst
2 5 (13.51%) Service Analyst
2 5 (13.51%) Service Desk Analyst
3 4 (10.81%) Azure Engineer
3 4 (10.81%) Logistics Analyst
3 4 (10.81%) Logistics Specialist
3 4 (10.81%) Process Analyst
4 3 (8.11%) Azure Infrastructure Engineer
4 3 (8.11%) Business Analyst
4 3 (8.11%) Infrastructure Engineer
4 3 (8.11%) IT Support
4 3 (8.11%) IT Support Technician
4 3 (8.11%) IT Technician
4 3 (8.11%) PowerShell Engineer
4 3 (8.11%) SCCM Engineer
4 3 (8.11%) SCCM Infrastructure Engineer
4 3 (8.11%) Support Technician
5 2 (5.41%) Coordinator
5 2 (5.41%) CRM Manager
5 2 (5.41%) Project Officer
Libraries, Frameworks & Software Standards
1 3 (8.11%) Django
1 3 (8.11%) Node.js
2 2 (5.41%) CSS
2 2 (5.41%) CSS3
2 2 (5.41%) HTML
2 2 (5.41%) HTML5
2 2 (5.41%) Kafka
2 2 (5.41%) React
2 2 (5.41%) Spring
3 1 (2.70%) Jest
3 1 (2.70%) Playwright
Miscellaneous
1 8 (21.62%) Onboarding
2 2 (5.41%) Cloud Native
2 2 (5.41%) Management Information System
2 2 (5.41%) Renewable Energy
3 1 (2.70%) Distributed Systems
3 1 (2.70%) iPad
Operating Systems
1 5 (13.51%) Windows
2 3 (8.11%) Windows 10
3 2 (5.41%) Windows Server
4 1 (2.70%) Mac OS
Processes & Methodologies
1 16 (43.24%) Problem-Solving
2 10 (27.03%) Customer-Centric Approach
3 9 (24.32%) ITIL
3 9 (24.32%) Logistics
4 7 (18.92%) Coaching
4 7 (18.92%) Customer Experience
5 6 (16.22%) Business Case
6 5 (13.51%) Agile
6 5 (13.51%) Configuration Management
6 5 (13.51%) Customer Service
6 5 (13.51%) Hardware Maintenance
6 5 (13.51%) PRINCE2
7 4 (10.81%) Analytics
7 4 (10.81%) Change Management
7 4 (10.81%) Computer Science
7 4 (10.81%) Continuous Improvement
7 4 (10.81%) Decision-Making
7 4 (10.81%) ETL
7 4 (10.81%) Mathematics
7 4 (10.81%) Process Improvement
Programming Languages
1 7 (18.92%) SQL
2 4 (10.81%) Python
3 3 (8.11%) Java
3 3 (8.11%) PowerShell
3 3 (8.11%) R
3 3 (8.11%) VBA
4 2 (5.41%) JavaScript
4 2 (5.41%) TypeScript
5 1 (2.70%) Scala
Qualifications
1 6 (16.22%) Degree
2 3 (8.11%) Microsoft Certification
3 2 (5.41%) A+ Certification
4 1 (2.70%) Computer Science Degree
Quality Assurance & Compliance
1 1 (2.70%) PMO
System Software
1 7 (18.92%) Active Directory
2 2 (5.41%) Docker
Systems Management
1 3 (8.11%) Microsoft Intune
1 3 (8.11%) SCCM
2 1 (2.70%) Autotask
Vendors
1 19 (51.35%) Microsoft
2 3 (8.11%) MicroStrategy
2 3 (8.11%) Oracle
3 1 (2.70%) Citrix
3 1 (2.70%) WatchGuard