Period
to 17 July 2019

The median annual salary for a Service Desk Support was £23,500 in advertised job vacancies in Cambridgeshire during the 6 months to 17 July 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Support
East of England > Cambridgeshire
6 months to
17 Jul 2019
Same period 2018 Same period 2017
Rank 141 205 193
Rank change year-on-year +64 -12 +1
Permanent jobs requiring a Service Desk Support 15 5 6
As % of all permanent IT jobs advertised in Cambridgeshire 0.63% 0.12% 0.16%
As % of the Job Titles category 0.67% 0.13% 0.17%
Number of salaries quoted 15 5 4
Cambridgeshire median annual salary £23,500 £19,000 £25,000
Median salary % change year-on-year +23.68% -24.00% +31.58%
10th Percentile £20,100 £17,500 £20,900
90th Percentile £24,250 £27,500 £28,750
East of England median annual salary £25,750 £23,500 £25,000
% change year-on-year +9.57% -6.00% +17.65%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 2,246 3,949 3,616
% of permanent IT jobs with a recognized job title 95.01% 96.20% 96.89%
Number of salaries quoted 1,664 2,601 2,754
Cambridgeshire median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +4.65%
10th Percentile £27,075 £26,250 £26,250
90th Percentile £70,000 £67,500 £67,500
East of England median annual salary £47,500 £46,500 £45,000
% change year-on-year +2.15% +3.33% +1.12%

Service Desk Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured Service Desk Support in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Desk Support in Cambridgeshire

Service Desk Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Support in Cambridgeshire.

Salary trend for Service Desk Support in Cambridgeshire

Service Desk Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the Cambridgeshire region over the 6 months to 17 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough - 14 £23,500 - 2
Huntingdon - 1 £22,000 -
Service Desk Support
East of England

Service Desk Support Skill Set
Top 16 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 17 July 2019, Service Desk Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring Service Desk Support in the job title.

1 11 (73.33%) Dutch Language
2 4 (26.67%) Windows
3 1 (6.67%) Problem-Solving
3 1 (6.67%) Windows Server
3 1 (6.67%) Office 365
3 1 (6.67%) ServiceNow
3 1 (6.67%) Analytical Skills
3 1 (6.67%) Windows 10
3 1 (6.67%) Windows 7
3 1 (6.67%) Microsoft Office
3 1 (6.67%) ITIL
3 1 (6.67%) SharePoint
3 1 (6.67%) Windows XP
3 1 (6.67%) Microsoft
3 1 (6.67%) Active Directory
3 1 (6.67%) Citrix

Service Desk Support Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) SharePoint
Applications
1 1 (6.67%) Microsoft Office
Cloud Services
1 1 (6.67%) Office 365
General
1 11 (73.33%) Dutch Language
Miscellaneous
1 1 (6.67%) Analytical Skills
Operating Systems
1 4 (26.67%) Windows
2 1 (6.67%) Windows 10
2 1 (6.67%) Windows 7
2 1 (6.67%) Windows Server
2 1 (6.67%) Windows XP
Processes & Methodologies
1 1 (6.67%) ITIL
1 1 (6.67%) Problem-Solving
System Software
1 1 (6.67%) Active Directory
Vendors
1 1 (6.67%) Citrix
1 1 (6.67%) Microsoft
1 1 (6.67%) ServiceNow