Period
to 19 February 2018

The median annual salary for a Service Desk Support was £37,000 in advertised job vacancies in Cambridgeshire during the 6 months to 19 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Support
East of England > Cambridgeshire
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 215 162 180
Rank change year-on-year -53 +18 -18
Permanent jobs requiring a Service Desk Support 3 14 7
As % of all permanent IT jobs advertised in Cambridgeshire 0.069% 0.43% 0.17%
As % of the Job Titles category 0.072% 0.44% 0.18%
Number of salaries quoted 3 9 7
Cambridgeshire median annual salary £37,000 £24,500 £25,000
Median salary % change year-on-year +51.02% -2.00% +2.04%
10th Percentile £23,900 £21,550 £19,000
90th Percentile £41,500 £32,600 £28,200
East of England median annual salary £23,500 £26,250 £24,000
% change year-on-year -10.48% +9.38% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 4,190 3,164 3,980
% of permanent IT jobs with a recognized job title 96.99% 97.14% 96.81%
Number of salaries quoted 3,140 2,574 3,295
Cambridgeshire median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% +4.94%
10th Percentile £28,750 £26,250 £26,250
90th Percentile £70,000 £62,500 £63,750
East of England median annual salary £47,500 £45,000 £43,950
% change year-on-year +5.56% +2.39% +3.41%

Service Desk Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured Service Desk Support in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Desk Support in Cambridgeshire

Service Desk Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Support in Cambridgeshire.

Salary trend for Service Desk Support in Cambridgeshire

Service Desk Support
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Service Desk Support in Cambridgeshire over the 6 months to 19 February 2018.

Salary histogram for Service Desk Support in Cambridgeshire

Service Desk Support Skill Set
Top 21 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 19 February 2018, Service Desk Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring Service Desk Support in the job title.

1 3 (100.00%) Microsoft Office
1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
1 3 (100.00%) Active Directory
1 3 (100.00%) Asset Management
2 2 (66.67%) Microsoft PowerPoint
2 2 (66.67%) DV Cleared
2 2 (66.67%) Security Cleared
2 2 (66.67%) Microsoft Excel
2 2 (66.67%) Configuration Management
2 2 (66.67%) Change Management
2 2 (66.67%) Password Management
3 1 (33.33%) GIS
3 1 (33.33%) MS Exchange
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) MCSA
3 1 (33.33%) ITIL
3 1 (33.33%) Geospatial Data
3 1 (33.33%) C
3 1 (33.33%) ITIL Foundation Certificate
3 1 (33.33%) Driving Licence

Service Desk Support Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) MS Exchange
Applications
1 3 (100.00%) Microsoft Office
2 2 (66.67%) Microsoft Excel
2 2 (66.67%) Microsoft PowerPoint
Database & Business Intelligence
1 1 (33.33%) Geospatial Data
1 1 (33.33%) GIS
Miscellaneous
1 1 (33.33%) Driving Licence
Operating Systems
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) Asset Management
2 2 (66.67%) Change Management
2 2 (66.67%) Configuration Management
2 2 (66.67%) Password Management
3 1 (33.33%) ITIL
Programming Languages
1 1 (33.33%) C
Qualifications
1 2 (66.67%) DV Cleared
1 2 (66.67%) Security Cleared
2 1 (33.33%) ITIL Foundation Certificate
2 1 (33.33%) MCSA
2 1 (33.33%) Microsoft Certification
System Software
1 3 (100.00%) Active Directory
Vendors
1 3 (100.00%) Microsoft