20 of 20 Service Desk Support Jobs in the UK

Service Desk Support Manager (MSP Experience advantageous!) – Birmingham/Hybrid £40,000-£50,000 plus benefits A well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer experience and guiding technical teams this is the perfect opportunity! The Role As the Service Desk Lead, you will take ownership ...

title: Service Desk Analyst Leeds Salary: £25-£26 + Skill development & Career Progression + Benefits Location: Leeds, WF19 1st- 2nd Line Support/Service Desk Analyst/IT Support – Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. … must be eligible to become SC Cleared . As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive ...

Line Support/Service Desk Analyst/IT Support – Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following … Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd Line Support/Service Desk Analyst/IT Support need to have excellent communication skills, strong and logical troubleshooting/diagnostic’s ability ...

line IT Service Desk Support 2nd line IT Service Desk Support Manchester – Hybrid working We are working with our client to add to their Service Desk Team a 2nd line IT Support professional, offering support by phone and online … their Global employee base. You will provide first and second line support to users on applications such as Windows 10, Office 365, Adobe and other industry specific applications such as iManage and Intapp. Full training would be offered for applications you are not familiar with, providing you have solid ...

Technical Support Team Leader - MSP, ITIL, Service Desk Management Birmingham (Hybrid - 3 days in office) £40,000 - £50,000 + Benefits A growing Managed Service Provider (MSP) based in Birmingham is seeking a proven Technical Support Team Leader to take ownership of their Service Desk function. This is a key leadership role with responsibility for leading and developing a team of 10 support engineers, improving service efficiency, and delivering high-quality technical support to a wide range of SME clients. As Technical Support Team Leader , you will report ...

Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our based law firm on a permanent basis. Responsibilities: Provide exceptional, high … quality IT support to regional offices to consistently meet customer expectations. Maintain a customer-focused approach and build strong relationships with key users. Oversee the regional team to ensure a consistent, professional standard of support and adherence to policies and procedures. Use advanced technical expertise to resolve complex ...

Service Desk Analyst (1st Line Support) Location: Guildford Contract: 12 months The Role We are looking for a customer-focused 1st Line IT Service Desk Analyst to join our IT team, providing front-line technical support to internal users across multiple sites. You will … first point of contact for IT-related incidents and service requests, ensuring issues are logged accurately, investigated efficiently, and either resolved or escalated in line with agreed Service Level Agreements (SLAs). Key Responsibilities Act as the first point of contact for IT support, handling incidents ...

Hays are working exclusively with a confidential public-sector organisation in Sheffield to recruit an experienced IT Service Desk Administrator for an immediate start. This temporary position offers hybrid working but requires regular presence on-site in Sheffield City Centre, so applicants must be based locally within South … Yorkshire. You will join a small, supportive team during a high-demand period and play a key role in providing first-line IT support, managing service desk tickets, and assisting with an ongoing laptop refresh programme. This role is ideal for someone with strong first-line ...

Line Service Desk Support – Manchester/Hybrid working Our client, a Global Professional Services firm with an International workforce of over 5,500, is looking to add to their IT Service Desk Support Team based in Manchester. Offering phone, email and chat technology support to staff at all levels you will work as part of a fast paced, talented Global Support Team.In addition to resolving and troubleshooting issues directly you will also support users in identifying and resolving issues themselves and have the opportunity of testing new software applications and looking ...

Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our based law firm on a permanent basis. Responsibilities: Provide exceptional, high … quality IT support to regional offices to consistently meet customer expectations click apply for full job details ...

Role We`re looking for a new Service Desk Analyst to join our Technology team based in Loudwater, Buckinghamshire. In this role, you will be the `face and voice` of our Technology department you will be at the forefront of meeting all our colleagues needs and requirements. … will be managing their service requests and incidents and keeping our customers constantly updated with the latest updates on their requests.Our customers are our primary focus, and you will be a major part in ensuring that their Technology needs are met, so they can make sure their customers ...

Employment Type: Full-Time Employee (FTE) Work Arrangement: Onsite all days Experience and Skills Graduate with at least 3 years of experience working in Service Desk personnel in UK. Good English communication skills with a Versant Score of 70. Basic knowledge of Incident, Change, and Problem Management. Service Desk Responsibilities Take full responsibility for handling Incidents and Service Requests on the Service Desk. Work closely with the Service Manager. Help create and share Service Desk reports. Improve processes by using automation and self-service to reduce repetitive manual work. Solve ...

environments where no two days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across … resolving a wide range of technical issues-whether it's a laptop glitch, a mobile device hiccup, or a software snag. You'll support tools like Microsoft 365, Windows 11, and Android, and tackle everything from hardware troubleshooting to network connectivity challenges. But this role is more than just ...

title: Service Desk Analyst Leeds Salary: £25-£26 + Skill development & Career Progression + Benefits Location: Leeds, WF19 1st- 2nd Line Support/Service Desk Analyst/IT Support - Based in Leeds- Mon - Fri needed to provide end user support, hybrid currently click ...

Technical Support Engineer/Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across … experience is important, as the work involves juggling tickets, priorities, and SLAs at speed. Previous experience in an MSP or fast-paced IT support environment is important along with the following: 1st/2nd Line Service Desk Experience CompTIA+ or equivalent IT industry qualification Microsoft ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time … government SC clearance, with those already holding an active clearance being particularly favourable. In this role, you'll focus on: Providing top-tier customer support, addressing a wide range of IT queries. Using your analytical and troubleshooting skills to swiftly resolve issues. Working with automated ticketing systems within ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time ...

There’s plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard … your base salary). Then there’s a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. ...

Technical Support Engineer/Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to £32,000 Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across ...

announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range … have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing ...