3rd Line Support Job Trends in Cardiff

Third Line Support
South Wales > Cardiff

The median Third Line Support salary in Cardiff is £32,500 per year, according to job vacancies posted during the 6 months leading to 13 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Nov 2025
Same period 2024 Same period 2023
Rank 37 - -
Rank change year-on-year - - -
Permanent jobs requiring a 3rd Line Support 1 0 0
As % of all permanent jobs in Cardiff 0.30% - -
As % of the Job Titles category 0.31% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £31,250 - -
Median annual salary (50th Percentile) £32,500 - -
75th Percentile £33,750 - -
90th Percentile - - -
South Wales median annual salary £32,500 - -

All Permanent IT Job Vacancies
Cardiff

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cardiff with a recognized job title 319 518 347
% of permanent jobs with a recognized job title 96.08% 97.00% 96.66%
Number of salaries quoted 224 359 296
10th Percentile £30,000 £30,000 £32,839
25th Percentile £45,000 £35,000 £41,250
Median annual salary (50th Percentile) £55,000 £50,000 £51,875
Median % change year-on-year +10.00% -3.61% -1.19%
75th Percentile £62,500 £65,000 £66,382
90th Percentile £78,646 £75,000 £72,750
South Wales median annual salary £50,000 £48,000 £50,000
% change year-on-year +4.17% -4.00% -

3rd Line Support
Job Vacancy Trend in Cardiff

Historical trend showing the proportion of permanent IT job postings featuring '3rd Line Support' in the job title relative to all permanent IT jobs advertised in Cardiff.

3rd Line Support job vacancy trend in Cardiff

3rd Line Support
Salary Trend in Cardiff

Salary distribution trend for 3rd Line Support job vacancies in Cardiff.

Salary distribution trend for 3rd Line Support job vacancies in Cardiff

3rd Line Support Skill Set
Top 5 Co-Occurring Skills & Capabilities in Cardiff

For the 6 months to 13 November 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring 3rd Line Support in the job title.

1 1 (100.00%) Customer Service
1 1 (100.00%) Degree
1 1 (100.00%) Hardware Maintenance
1 1 (100.00%) Infrastructure Management
1 1 (100.00%) Microsoft

3rd Line Support Skill Set
Co-Occurring Skills & Capabilities in Cardiff by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Retail
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Hardware Maintenance
1 1 (100.00%) Infrastructure Management
Qualifications
1 1 (100.00%) Degree
Vendors
1 1 (100.00%) Microsoft