Customer Support Specialist
South Wales > Cardiff
The median Customer Support Specialist salary in Cardiff is £45,000 per year, according to job vacancies posted during the 6 months leading to 19 April 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 19 Apr 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 42 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a Customer Support Specialist | 5 | 0 | 0 |
| As % of all permanent jobs in Cardiff | 1.00% | - | - |
| As % of the Job Titles category | 1.05% | - | - |
| Number of salaries quoted | 5 | 0 | 0 |
| Median annual salary (50th Percentile) | £45,000 | - | - |
| South Wales median annual salary | £45,000 | - | - |
All Permanent IT Job Roles
Cardiff
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Cardiff with a recognized job title | 478 | 159 | 617 |
| % of permanent jobs with a recognized job title | 95.41% | 96.36% | 93.63% |
| Number of salaries quoted | 316 | 114 | 534 |
| 10th Percentile | £26,000 | £31,250 | £27,157 |
| 25th Percentile | £35,750 | £37,170 | £37,101 |
| Median annual salary (50th Percentile) | £55,000 | £52,500 | £50,685 |
| Median % change year-on-year | +4.76% | +3.58% | +1.37% |
| 75th Percentile | £68,972 | £65,000 | £66,250 |
| 90th Percentile | £80,000 | £77,500 | £75,875 |
| South Wales median annual salary | £50,000 | £52,000 | £47,500 |
| % change year-on-year | -3.85% | +9.47% | +5.56% |