IT Support Jobs in Cardiff

IT Support
South Wales > Cardiff

The median IT Support salary in Cardiff is £26,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 50 59 84
Rank change year-on-year +9 +25 -26
Permanent jobs requiring an IT Support 14 8 10
As % of all permanent jobs advertised in Cardiff 2.11% 1.38% 1.15%
As % of the Job Titles category 2.26% 1.52% 1.20%
Number of salaries quoted 11 8 10
10th Percentile £21,250 £26,113 £22,500
25th Percentile £25,000 £29,150 £27,938
Median annual salary (50th Percentile) £26,000 £31,000 £33,250
Median % change year-on-year -16.13% -6.77% -1.48%
75th Percentile £27,875 £31,500 £34,000
90th Percentile £35,000 £32,550 £34,238
South Wales median annual salary £26,000 £31,000 £30,750
% change year-on-year -16.13% +0.81% +16.04%

All Permanent IT Job Vacancies
Cardiff

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cardiff with a recognized job title 620 527 836
% of permanent jobs with a recognized job title 93.51% 91.18% 96.42%
Number of salaries quoted 539 403 623
10th Percentile £27,157 £31,250 £34,000
25th Percentile £36,632 £39,625 £39,363
Median annual salary (50th Percentile) £50,000 £51,000 £52,500
Median % change year-on-year -1.96% -2.86% +16.67%
75th Percentile £65,383 £67,070 £65,000
90th Percentile £76,500 £77,250 £77,500
South Wales median annual salary £45,000 £45,000 £50,000
% change year-on-year - -10.00% +11.11%

IT Support
Job Vacancy Trend in Cardiff

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Cardiff.

Job vacancy trend for IT Support in Cardiff

IT Support
Salary Trend in Cardiff

3-month moving average salary quoted in jobs citing IT Support in Cardiff.

Salary trend for IT Support in Cardiff

IT Support
Salary Histogram in Cardiff

Salary distribution for jobs citing IT Support in Cardiff over the 6 months to 6 May 2024.

Salary histogram for IT Support in Cardiff

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Cardiff

For the 6 months to 6 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring IT Support in the job title.

1 8 (57.14%) Social Skills
2 5 (35.71%) Continuous Improvement
2 5 (35.71%) Microsoft 365
2 5 (35.71%) Customer Service
3 4 (28.57%) SLA
3 4 (28.57%) Microsoft
4 3 (21.43%) Active Directory
4 3 (21.43%) Windows
4 3 (21.43%) Incident Management
4 3 (21.43%) Asset Management
4 3 (21.43%) Azure
5 2 (14.29%) Problem-Solving
5 2 (14.29%) Time Management
5 2 (14.29%) ISO/IEC 27001
5 2 (14.29%) Mathematics
5 2 (14.29%) Entra ID
5 2 (14.29%) Driving Licence
5 2 (14.29%) ITIL
5 2 (14.29%) Brand Management
5 2 (14.29%) Microsoft Exchange
5 2 (14.29%) VoIP
5 2 (14.29%) Internet
5 2 (14.29%) Service Delivery
6 1 (7.14%) ITSM
6 1 (7.14%) CRM
6 1 (7.14%) Mentoring
6 1 (7.14%) Release Management
6 1 (7.14%) Performance Management
6 1 (7.14%) Dynamics CRM
6 1 (7.14%) Power Platform

IT Support Skill Set
Co-occurring Skills and Capabilities in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) Microsoft Exchange
Business Applications
1 1 (7.14%) Dynamics CRM
Cloud Services
1 5 (35.71%) Microsoft 365
2 3 (21.43%) Azure
3 2 (14.29%) Entra ID
4 1 (7.14%) Dynamics 365
4 1 (7.14%) Power Platform
Communications & Networking
1 2 (14.29%) Internet
1 2 (14.29%) VoIP
General
1 8 (57.14%) Social Skills
Miscellaneous
1 2 (14.29%) Driving Licence
Operating Systems
1 3 (21.43%) Windows
Processes & Methodologies
1 5 (35.71%) Continuous Improvement
1 5 (35.71%) Customer Service
2 3 (21.43%) Asset Management
2 3 (21.43%) Incident Management
3 2 (14.29%) Brand Management
3 2 (14.29%) ITIL
3 2 (14.29%) Mathematics
3 2 (14.29%) Problem-Solving
3 2 (14.29%) Service Delivery
3 2 (14.29%) Time Management
4 1 (7.14%) Collaborative Working
4 1 (7.14%) CRM
4 1 (7.14%) Customer Experience
4 1 (7.14%) IT Strategy
4 1 (7.14%) ITSM
4 1 (7.14%) Major Incident Management
4 1 (7.14%) Mentoring
4 1 (7.14%) Performance Management
4 1 (7.14%) Project Delivery
4 1 (7.14%) Release Management
Quality Assurance & Compliance
1 4 (28.57%) SLA
2 2 (14.29%) ISO/IEC 27001
System Software
1 3 (21.43%) Active Directory
Vendors
1 4 (28.57%) Microsoft